Federal Account Executive, PagerDuty
FSI
$130-154k
AI-first operations management
Open for applications
AI-first operations management
1001+ employees
Open for applications
$130-154k
1001+ employees
Company mission
To revolutionize operations and build customer trust by anticipating the unexpected in an unpredictable world.
Role
Who you are
- 8+ years of experience in public sector and/or FSI sales, account management, or expansion roles within SaaS or cloud software
- Proven success managing a quota in complex, long-cycle federal sales
- Demonstrated experience selling to and influencing senior executives at top-tier FSIs
- Proficiency with Salesforce (SFDC) for pipeline management and forecasting
- Bachelor’s degree or equivalent experience
- We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn’t the right role or time - sign up for job alerts!
Desirable
- Expertise applying MEDDICC and Command of the Message (COM) methodologies
- Experience managing high-value accounts within the FSI ecosystem
- Experience selling within a federal systems integrator (FSI) channel (integrator partners, partner sales models, selling directly within integrator-led programs)
- Strong understanding of the FSI ecosystem and federal procurement cycles, Operations Cloud, or DevOps environments
- Strategic thinker with exceptional communication, negotiation, and relationship-building skills
- No current clearance required. Active TS/SCI level clearance OR ability to obtain and maintain a security clearance would be beneficial
What the job involves
- PagerDuty is seeking a Federal Systems Integrator (FSI) Account Executive (AE) to drive strategic growth across top-tier FSIs
- In this role, you will partner with major integrators to embed PagerDuty's Operations Cloud into large-scale federal program bids and expand adoption across their portfolios
- You will collaborate with senior FSI executives to deliver automated incident response and AIOps solutions that support critical government missions
- This is a high-impact opportunity to scale PagerDuty’s public sector presence, close high-value deals, and lead complex cloud sales within the federal ecosystem
- Own and grow a defined set of Federal Systems Integrator (FSI) accounts by driving upsell, cross-sell, and expansion opportunities
- Build and maintain trusted senior relationships through regular in-person engagement and consultative selling
- Develop and execute strategic account plans to identify growth areas, expansion pathways, and competitive positioning
- Drive adoption of PagerDuty’s Operations Cloud by articulating clear business value and ROI
- Execute complex, multi-product sales motions and partner with Solution Consultants for technical validation and proof-of-concept activities
- Maintain accurate forecasts and a disciplined pipeline in Salesforce using the MEDDICC framework
- Collaborate with Customer Success, Product Management, and Renewals teams to ensure customer satisfaction and long-term retention
Our take
PagerDuty helps businesses monitor their tech stacks, manage incidents and alert engineers when things go wrong. Serving enterprises such as GE, Capital One, IBM and Spotify, the company has become a key player in the space.
While it’s best known for its alerting capabilities, PagerDuty has expanded well beyond that over the years. For example, the company released AIOps services that aim to help businesses reduce the amount of noisy and unnecessary alerts. All-in-all, PagerDuty has become an essential product for DevOps teams, which has greatly contributed to its success.
The company has been recognized as playing a key role in driving innovation and building solutions for the sector. Off the back of post-IPO funding, it has continued to release new features and update its core products towards providing cutting-edge services into the future.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 6 rounds)
Sep 2018
$90m
SERIES D
Apr 2017
$43.8m
SERIES C
Total funding: $173.8m
Company benefits
- 20 hours per year of paid volunteer time
- Health insurance
- Wellness Days and mid-year Wellness Week: extra time off for whole company to unplug and recharge at the same time
- Generous paid parental leave and return to work policy to help with transition back
- Generous paid time off
- Hands-on career and leadership development programs
- Flexible workplace/WFH
Company HQ
SoMa, San Francisco, CA
Leadership
Alex Solomon
(Co-founder, CTO & GM (Platform))Previously an Engineer at Amazon. Was also CEO at PagerDuty for 10 years
Jennifer Tejada
(CEO & Chairperson)CEO since 2016. Also serves on prestigious boards like The Estée Lauder Companies.
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