Web Engineer Lead, Zoom
$146.7-339.3k
PHP
React
AWS
C#
.NET
Wordpress
Azure
Cypress
Jest
Amplitude
Semantic
Optimizely
Playwright
ChatGPT
Expert level
Remote from US
Work platform for human connection
Be an early applicant
Work platform for human connection
1001+ employees
B2CB2BCommunicationTelecommunicationsVideo
Be an early applicant
$146.7-339.3k
PHP
React
AWS
C#
.NET
Wordpress
Azure
Cypress
Jest
Amplitude
Semantic
Optimizely
Playwright
ChatGPT
Expert level
Remote from US
1001+ employees
B2CB2BCommunicationTelecommunicationsVideo
Company mission
To help people connect, collaborate, and get more work done, together.
Role
Who you are
- Bring 12+ years of hands-on web engineering experience with technical leadership on complex, high-traffic, multi-domain web properties
- Demonstrate deep expertise with Optimizely (CMS 12 / SaaS / DXP) and WordPress, including backend work in .NET/C# and PHP
- Utilize advanced frontend engineering expertise with React, Vue, or similar, ensuring responsive and accessible UI development through semantic markup, ARIA, and automated accessibility testing
- Command CDN architecture and cloud hosting on AWS and Azure, with proven experience leading multiple large-scale CMS migrations end-to-end
- Manage Core Web Vitals and performance engineering, utilizing tools like Lighthouse CI, SpeedCurve, Calibre, New Relic, and Amplitude, with reporting linked to business metrics
- Utilize technical SEO and AEO expertise—SSR/SSG, schema, structured data, canonicals, hreflang, sitemaps—to achieve measurable organic search results, including generative platform discoverability
- Design web security solutions encompassing OWASP, CSP, WAF/bot management, third-party tag governance, and incident response strategies
- Provide CI/CD, observability, and reliability engineering by defining SLAs/SLOs, enhancing monitoring and alerting, and designing deployment pipelines for AWS and Azure environments
- Support and guide the team in executing automated testing and quality assurance for unit, integration, and end-to-end processes using Jest, Playwright, and Cypress. Oversee tagging and analytics instrumentation through tools like Google Tag Manager, Amplitude, and Tealium
- Demonstrate expertise with AEO and LLM-search readiness for generative search platforms such as ChatGPT, Perplexity, Gemini, Claude and other LLMs. Design self-serve content models and utilize CRO, A/B testing, and experimentation platforms effectively
What the job involves
- This position is part of Zoom's Website Engineering team, focused on developing and expanding the technical framework behind Zoom's global online presence
- The team brings together web engineers, CMS specialists, SEO/AEO experts, and performance engineers who collaborate closely with Marketing, Product, Design, and Localization. Emphasis is placed on technical expertise, automation, and creating fast, accessible, and impactful digital experiences
- Driving modernization toward a scalable website architecture across a multi-domain estate, including marketing sites, product hubs, support portals, developer portals, and regional sites. Consolidating fragmented properties while advancing modernization toward a scalable, CDN-delivered, cloud-hosted stack on AWS and Azure. Implementing multi-site and multi-tenant patterns, Core Web Vitals optimization, performance engineering, URL and routing strategies, and creating an accessible, WCAG-compliant, localized experience for global audiences
- Establishing an advanced performance reporting layer using Core Web Vitals dashboards and synthetic monitoring tools like Lighthouse CI, SpeedCurve, Calibre, and New Relic. Incorporating Amplitude for product analytics, funnel reporting, site-health SLOs, and regression alerting. Tying web technical performance and uptime to revenue metrics by measuring Core Web Vitals regressions, latency spikes, and downtime events against conversion and bounce impacts
- Championing observability and reliability engineering by enhancing monitoring, creating alerts, establishing SLAs/SLOs, and designing CI/CD pipelines for efficient deployments on AWS and Azure environments. Bringing extensive expertise in Optimizely (CMS 12, SaaS, DXP) and WordPress, including backend work in .NET, C#, PHP, CDN configuration, caching, APIs, and content modeling
- Managing CMS architecture and migrations comprehensively, creating self-serve backends enabling teams to build pages on governed frameworks without relying on engineering as a constraint. Evaluating advanced platforms, and directing migrations from systems like Optimizely or WordPress through seamless cutover processes
- Leading enterprise CMS transformation initiatives by applying expertise in executing large-scale CMS migrations, platform consolidations, and re-architecture programs from strategy to implementation. Ensuring business continuity, SEO/AEO preservation, performance, governance, and alignment with stakeholders throughout the process
- Owning the technical framework for SEO and AI-search readiness across SSR/SSG, schema, structured data, canonicals, hreflang, sitemaps, and Core Web Vitals is critical. Collaborating with the SEO/AEO team ensures traditional ranking and discoverability for ChatGPT, Perplexity, Claude, Gemini, and other LLMs during every launch. Catching and resolving gaps at go-live helps prevent problems from emerging in the following weeks
- Driving AI-powered efficiency in engineering and operations by utilizing GitHub, Cursor, AI-assisted CI/CD, and intelligent debugging to enhance development processes. Expanding AI-driven workflows into content operations, SEO/AEO, QA, and release management to automate tasks and eliminate manual pipelines
- Leading technical delivery and project management alongside engineering teams and stakeholders, managing roadmap execution, sprint planning, dependencies, releases, and capacity planning. Collaborating across Marketing, Product, Design, Localization, Brand, and Leadership to ensure alignment, mitigate risks, and achieve successful execution
Application process
- End Date: June 25, 2026
Our take
Zoom reworked video conferencing when most people assumed it was a solved problem, with services from Cisco and Skype already ubiquitous in workplaces and homes. However, its videoconferencing infrastructure was simpler to use, faster and more flexible than any previous solution, and it swiftly took the world by storm.
Its success bred competition, however, and companies such as Microsoft and Google, along with numerous smaller communications firms, have begun making inroads on Zoom's formerly commanding lead. Additionally, as workplaces are mostly adopting a hybrid or flexible working strategy, some of its importance as a workplace tool is wearing off and it is recording a gradual decline in daily usage rates.
To counter these trends, Zoom is expanding its business offerings through product development and strategic acquisitions. Alongside many other large tech companies, it has battled through a difficult economic situation, but it nonetheless remains a profitable company and household name. Plus, its track record of innovation means it is still very much one to watch in the communications space.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Top investors
7% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jan 2017
$100m
SERIES D
Feb 2015
$30m
SERIES C
Total funding: $148.5m
Company benefits
- Work from home opportunities
- Retirement benefits
- My-Time-Off (MTO), an extended vacation policy
- Employee Stock Purchase Plan (ESPP) and Restricted Stock Unit (RSU) Equity Program plus Yearly stock grant for all employees
- Wellness and fitness reimbursement, wellness resources, Thrive Global wellness app, TaskHuman wellness coaching app
- Employee Assistance Program (EAP) including emotional support, financial resources and legal guidance
- Paid Parental Leave (both parents) 16 weeks paid leave (or statutory if more generous)
- Employer Matching of Charitable contributions up to $500 USD equivalent/year
- Annual Zoom Store Allowance
- Business Travel Accident Insurance
Company HQ
Downtown San Jose, San Jose, CA
Leadership
Eric Yuan
(CEO & Founder)Previously VP Engineering at Cisco and WebEx.
Share this job
View 50 more jobs at Zoom