Sales Assist Representative, Scribe
$60-80k
Plus equity and bonus (performance based)
Automatic step-by-step guide generation
Job no longer available
Automatic step-by-step guide generation
201-500 employees
Job no longer available
$60-80k
Plus equity and bonus (performance based)
201-500 employees
Company mission
To unleash and uplevel the world's know-how.
Role
Who you are
- Interested in building new skills and continuing to grow their career at a fast-paced start-up
- Has experience (professional or internship) in customer-facing roles such as customer success, account management, sales and business development at a software company
- Enjoys looking at data and identifying trends across a customer - identifying levers on where to double down and where there is room for improvement
- Strong communication and interpersonal skills, with the ability to explain technical concepts to non-technical audiences
- Excellent prioritization skills, with the ability to handle a large volume of prospects and customers
- Strong problem-solving skills, with the ability to recognize common business problems and suggest solutions
- Passion for technology and the ability to quickly learn new SaaS software applications
- A positive attitude and a willingness to go the extra mile for customers
- Excited by the opportunity to wear many hats and grow with our company
- If you love talking to people, are passionate about making customers successful, and get excited about building alongside a scrappy team - please get in touch about joining our growing team!
What the job involves
- Scribe is seeking a Sales Assist Representative to join our team.
- As a Sales Assist Rep, you will be the face of our product to our prospective customers - ensuring that prospects learn about the value of Scribe, delivering sales content and live product demos to customers and prospects, and fielding inbound objections.
- You will join a lean team - so you will be foundational in building out our scaled approach product-led sales.
- The right person will be energized by the opportunity to grow our customer base while also building programs, testing approaches and collecting insights as we scale
- Respond to customer sales inquiries in a timely and prescriptive manner
- Close high velocity transactional deals via email with a customer-centric and efficient mindset
- Qualify opportunities and loop in additional stakeholders for more complex sales cycles
- Identify common business problems customers are trying to solve with Scribe and position solutions
- Deliver educational information to inbound prospects to highlight the value of Scribe and answer functional questions
- Respond to functional questions via email, leveraging existing assets/guides and contributing to our growing library of FAQs
- Work closely with Growth, CS, Marketing, and Support team members daily to surface relevant customer insights and feedback
- Exude a passion for Scribe as a solution for business challenges
Our take
Knowledge workers spend, by some reports, around one-fifth of their time simply working out how to do their job. Where historically this might have demanded lengthy, labour-intensive user guides and training manuals, Scribe has brought to market an efficient new alternative, where all users need to do is record their screen whilst carrying out a task.
From there, the company creates text descriptions and interactive screenshots for each step, which can be shared with a simple link. Scribe has accrued an impressive customer base since it launched in beta back in 2020, with over 600,000 companies, including Adobe, Facebook, Tesla, and EA using its product and 94% of Fortune 500 businesses. Demand looks likely to continue, with hybrid workforces still widespread post-pandemic.
Founder Jennifer Smith is versed in the inefficiencies of knowledge-sharing within companies from a stint at Mckinsey, and her co-founder Aaron Podolny was previously CTO at automated customer service and sales tools company, Onward. With strong funding secured, Scribe’s impressive success to date looks only set to continue as it scales its team and invests in R&D to propel the development of its platform.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
307% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Nov 2025
$75m
SERIES C
Feb 2024
$25m
SERIES B
Total funding: $130m
Company HQ
Potrero Hill, San Francisco, CA
Leadership
Jennifer Smith
(Co-Founder & CEO)Has worked as an Engagement Manager at McKinsey and Head of Business Development at Greylock Partners.
Aaron Podolny
(Co-Founder & CTO)Worked as a Senior Analyst at Cornerstone Research after graduating from Yale. Was CTO of Onward, and then joined Google's Engineering division.
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