Product Operations Manager Intern, Sezzle

• We are seeking a talented and motivated Product Operations Manager Intern who is best in class with a high IQ plus a high EQ
• This role presents an exciting opportunity to thrive in a dynamic, fast-paced environment within a rapidly growing team, with abundant prospects for career advancement
• Currently pursuing a bachelor’s degree in Computer Science or a related field (or recent graduate)
• Sezzle internships are up to 30 hours a week. We want you to have an amazing internship experience and learn new things, but also enjoy student life!
• GPA of 3.6 or higher
• Interest in product operations and strategy, with a willingness to learn how to influence outcomes in a team environment
• Experience using qualitative and quantitative methodologies to understand customers' ability to explore and structure customers insights
• Strong analytical and data visualization skills with a keen eye for detail
• Ability to translate product issues and needs into technology requirements
• You have relentlessly high standards - many people may think your standards are unreasonably high. You are continually raising the bar and driving those around you to deliver great results. You make sure that defects do not get sent down the line and that problems are fixed so they stay fixed
• You’re not bound by convention - your success—and much of the fun—lies in developing new ways to do things
• You need action - speed matters in business. Many decisions and actions are reversible and do not need extensive study. We value calculated risk-taking
• You earn trust - you listen attentively, speak candidly, and treat others respectfully
• You have backbone; disagree, then commit - you can respectfully challenge decisions when you disagree, even when doing so is uncomfortable or exhausting. You have conviction and are tenacious. You do not compromise for the sake of social cohesion. Once a decision is determined, you commit wholly
• You deliver results - you focus on the key inputs and deliver them with the right quality and in a timely fashion. Despite setbacks, you rise to the occasion and never settle

Desirable

• Sezzle is seeking a Product Operations Manager Intern to play an integral role in supporting our product innovation and improvement efforts
• As an intern, you’ll gain hands-on experience monitoring, measuring, and testing products while contributing to the design, building, and launching of new features, internal tools, and solutions
• You’ll focus on testing and ensuring the quality of new features added to the Sezzle mobile app, assisting with the overall product strategy and performance tracking
• In this role, you’ll support the success of each mobile feature by collaborating with key stakeholders and engineering teams to prioritize projects and bring new ideas to life
• This internship offers an opportunity to work closely with Sezzle’s Mobile App Product Manager, gaining hands-on experience in how product strategy and operations drive impactful results in a fast-growing company
• Thoroughly test features before and after launch to ensure successful implementation and optimal functionality
• Conduct primary and secondary research, including consumer-facing surveys, to benchmark competitors, analyze market trends, and refine Sezzle’s strategic position
• Analyze customer journeys, making recommendations to improve communication at critical touchpoints
• Support the Mobile Product Manager in developing product roadmaps and executing end-to-end solutions
• Use data to communicate and justify the prioritization of products, features, and projects to stakeholders