New Product Operations Manager, Apple
$165.5-248.7k
+ Employee Stock Purchase Plan for eligible roles
More information about location
Office located in Sunnyvale, CA
Personal technology company
Posted today
Personal technology company
1001+ employees
Posted today
$165.5-248.7k
+ Employee Stock Purchase Plan for eligible roles
More information about location
Office located in Sunnyvale, CA
1001+ employees
Company mission
Apple's mission is to bring the best user experience to its customers through its innovative hardware, software, and services.
Role
Who you are
- 8+ years of industry experience in New Product Introduction, Supply Chain Management, Manufacturing Operations, Development or Operations Engineering, and Project Management experience
- Bachelors degree in a related Engineering field: Mechanical, Materials, Industrial, Chemical, or similar
Desirable
- Ability to succeed in a matrixed environment
- Excellent program management and communication skills
- Exceptional ability to establish relationships; data-driven and willing to take action; enthusiastic and motivated; and detailed while leading several work-streams
- MBA or MS in Engineering
What the job involves
- New Product Operations is pivotal to the dynamic development and launch of Apple’s products
- We are a team of driven, organized and detail-oriented individuals who excel in program management
- A successful NPO Manager communicates with ease at all levels; thrives in an ambiguous environment; is adept at facilitating actions and resolving conflicts; leads through relationships and influence; and displays grace under fire!
- We lead the team within Worldwide Operations and are the primary operations interface to the core product development team and Battery Engineering team within Apple
- As the owner of the program, either through direct involvement and/or influence, you will ensure the successful launch of the product towards meeting it’s stated Cost, Quality, Schedule, Availability and Customer Experience goals
- Plan and execute all development builds and rapid ramps of new products
- Coordinate various Engineering, Global Supply Chain, Manufacturing Process & Quality engineering and CM’s by ensuring security, materials, equipment, fixtures, staffing, training, documentation plans are in place for NPI builds and ramp readiness activities at the OEM site(s)
- Drive systematic phase gate approach to NPI development, program management and ramp readiness activities that include materials, equipment, fixtures, training, documentation and supply chain plans
- Drive detailed schedule for key NPI equipment buy-off and validation. Constantly assess risk and ability to “look around the corner” are key to being successful
- Ability to prioritize program critical activities, organized approach to simplifying complex data along with exec presentation & communication skills are a must
- Ability to drive process & quality improvements to drive yield, equipment UPH & Downtime improvement activities
Our take
With a market capitalisation that reached $3 trillion in 2022, Apple is the world's most valuable company. A vertically integrated approach and obsessive focus on the user experience have helped to make Apple one of the most successful companies in the world.
Since taking over at Apple, Tim Cook has been carefully curating the company's reputation as a champion of consumer privacy, trying to set the company apart from others that monetise their users' data.
The company even went as far as to introduce sweeping privacy changes which made it difficult to tailor ads to Apple’s 1bn+ iPhone users. This rocked the $400bn digital ads market, seriously harming the revenue of its bigger rivals in the lucrative industry and forcing them to rebuild their ad infrastructure.
Despite this, the company has been shaken by supply chain issues and moved a considerable amount of its manufacturing from China to India, and increased its Vietnam presence. This is because of multi-pronged production disruption in China, the second largest customer market for Apple, and triggered an estimated 10% revenue drop in the first quarter of 2023.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
204% employee growth in 12 months
Company
Company benefits
- Everyone has different needs and schedules, and that’s why we offer medical plans that cover both physical and mental healthcare
- In addition, employees have the option to access medical professionals from almost anywhere and get free confidential counselling — virtual or in person
- You could also be eligible for help with fitness-related expenses
- Our medical coverage plans include family-friendly features such as fertility treatments
- Because we know there’s more than one way to bring a new child into your family, we support all kinds of new parents with paid leave and our gradual return-to-work programme
- You also get paid time away if you need to care for an ill family member and free guidance to help you find support for childcare, elderly care, legal referrals and more
- At Apple, we make sure women earn the same as men performing similar work. As part of that effort, your salary history is history — we won’t ask
- Every employee here also has the opportunity to become an Apple shareholder, because all are eligible for stock grants and also a discount when purchasing Apple stock
- To help you prepare for retirement, our pension can help you meet your savings goals. And to help you prepare for the unexpected, you’ll have the security of multiple forms of income protection
- Plan on developing both professionally and personally. Apple University creates classes, seminars and beyond-the-classroom tools that help employees understand Apple’s culture, organisation, values, and role in the world. You can sharpen general business and software skills through online classes
- For more formal education related to advancing your career at Apple, we’ll reimburse you for certain educational expenses, including tuition
- Whether you’re exploring personal pursuits, welcoming a new child or caring for a family member, rest assured that you’ll have paid time away when you need it most
- When you give money to an eligible organisation, we’ll match your donations one-for-one, so your contribution is doubled. And if you choose to donate your time, we’ll contribute US$25 for every hour you volunteer. Whether you donate time or money, Apple will match your contributions up to US$10,000 a year
- Get the world’s best prices on the world’s best products — Apple products. You’ll also get deals on great third-party accessories
- And there are services to help you manage life’s day-to-day tasks: dinner reservations, pet-sitters, shopping, personal travel, financial guidance and more
Company values
- We believe that we’re on the face of the Earth to make great products
- We believe in the simple, not the complex
- We believe that we need to own and control the primary technologies behind the products we make
- We participate only in markets where we can make a significant contribution
- We believe in saying no to thousands of projects so that we can really focus on the few that are truly important and meaningful to us
- We believe in deep collaboration and cross-pollination of our groups, which allow us to innovate in a way that others cannot
- We don’t settle for anything less than excellence in every group in the company, and we have the self-honesty to admit when we’re wrong and the courage to change
Company HQ
Cupertino, CA
Articles
Leadership
Tim Cook
(CEO, not founder)Joined Apple in 1998 and held various senior roles before being promoted to CEO in 2011. Previously Spent 12 years with IBM, most recently as director of North American Fulfilment, where he led manufacturing and distribution functions for IBM’s Personal Computer Company in North and Latin America
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