Implementation Manager, LiveFlow
Accountant
The £1 platform for multi-entity finance
Open for applications
The £1 platform for multi-entity finance
21-100 employees
Open for applications
21-100 employees
Company mission
To empower people to build their own financial platforms for better efficiency and clarity.
Role
Who you are
- Experience in implementation, customer success, or consulting roles — Ideally in accounting, finance, or ERP software
- Someone who thrives in front of customers and is comfortable being on-site regularly
- Strong project management instincts — you can juggle multiple implementations without dropping the ball
- A collaborative mindset and the ability to work across teams to get things done
- Comfort with ambiguity — we're building something new, and you'll help define how implementations work as we grow
- You must have fundamental Accounting knowledge to succeed in this role
What the job involves
- As an Implementation Manager, you'll be the driving force behind how customers experience Flow
- You'll own the end-to-end implementation process — from onboarding to go-live — working directly with customers to ensure they get the most out of our platform
- This is a hands-on, customer-facing role where your frontline insights will directly shape the product
- Drive end-to-end implementations of Flow, managing timelines, migrations, and configurations to get customers live quickly and confidently
- Be the customer's go-to person throughout the implementation journey, delivering a white-glove experience that sets them up for long-term success
- Spend significant time on-site with customers, providing hands-on training, guidance, and support as they transition from legacy systems
- Partner closely with Product and Engineering to translate customer feedback into product improvements, acting as the voice of the customer internally
- Build and refine implementation playbooks and processes as we scale
Our take
Excel represents an essential tool used by finance professionals every day. According to LiveFlow, even though Excel was widely used in finance for the past 30 years, it's a standard tool that did not improve in time, thus it failed to adapt to the increasingly complex needs of finance professionals. The company aims to solve this problem by creating a modern Financial Management tool that aims to serve the needs of modern finance teams.
The founders first came up with the idea for LiveFlow after co-founder, Lasse, went bankrupt running his first business. Aiming to stop any other business having the same fate, LiveFlow was launched to ensure that clients have access to all of their financial information in one place.
The company differentiates itself through its proprietary technology that allows spreadsheets to automatically connect to the real-time data of users from Google Sheets, banks, and accounting platforms. LiveFlow already counts Nova Credit, Unfurl, Gorgias, and Olaf among its clients. Having closed a seed round in 2022, it continues to build a strong customer base and has seen many recent expansions.
Kirsty
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 4 rounds)
Sep 2024
$13.5m
SERIES A
Oct 2022
$3.8m
SEED
Total funding: $21m
Company HQ
Flatiron District, New York, NY
Leadership
Anita Koimur
(Co-Founder & COO)Before starting LiveFlow, they were in charge of Business Development at Revolut Rewards. They led the product rollout to 13 markets across EMEA, US, and APAC.
Lasse Kalkar
(Co-Founder & CEO)They were the Head of Growth, Nordics at Revolut where they led Growth and Market launches in the Nordics. They also built a VC-backed robo-advisory investment app.
Evan O'Brien
(Co-Founder & CTO)They were a Staff Software Engineer at WebSummit and built the whole WebSummit Virtual platform within 3 months of 2020 that hosted 50,000 live users.
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