Principal Solution Consultant, Socure
Post Sales, Platform
$165-200k
Eligible for a sales incentive bonus; + Equity
Digital ID verification & fraud protection
Open for applications
Digital ID verification & fraud protection
201-500 employees
Open for applications
$165-200k
Eligible for a sales incentive bonus; + Equity
201-500 employees
Company mission
To verify 100% of good identities in real-time and completely eliminate identity fraud on the internet.
Role
Who you are
- Bachelor’s degree in Computer Science, Engineering, Data Science, Statistics or related field (MBA or advanced technical degree a plus)
- Experience working in post sales capacity in fraud detection and risk mitigation ecosystem
- 7+ years of experience in technical implementation, platform solutions, or post-sales consulting
- Strong expertise in SaaS platforms, API integrations, enterprise IT environments, and technical troubleshooting
- Proven ability to lead enterprise-level implementations with measurable client outcomes
- Excellent communication, problem-solving, and stakeholder management skills
- Ability to balance strategic thinking and hands-on execution in a fast-paced, client-facing role
What the job involves
- We are seeking a Principal Solution Consultant – Post-Sales to drive the successful implementation, optimization, and adoption of our platform for enterprise clients
- This role is instrumental in ensuring seamless onboarding, delivering tailored solutions, and maximizing client ROI
- As a trusted advisor, you will work closely with clients and internal teams, including Engineering, Data Science, Product, Customer Success, and Support, to ensure smooth post-sales execution and long-term platform success
- Lead the end-to-end platform implementation process, ensuring timely and successful deployments
- Collaborate with clients to define solution architecture, configure platform components, and tailor implementations to meet specific business needs
- Develop and refine best practices for scalable, high-impact implementations
- Provide hands-on technical consultation during hyper-care, ensuring clients achieve stability and optimal performance
- Partner with Customer Success, Engineering, and Support teams to proactively address issues and drive faster resolutions
- Continuously refine risk mitigation strategies to improve system performance and security
- Work with clients to customize platform functionalities based on their operational and business needs
- Act as a technical bridge between clients and internal teams, translating requirements into product enhancements
- Diagnose and troubleshoot technical and product issues, ensuring minimal disruption
- Lead training sessions and hands-on workshops to empower client teams and ensure successful platform adoption
- Develop and maintain detailed documentation on implementation processes and platform configurations
- Partner with Product, Engineering, and Data Science teams to provide client feedback and inform roadmap priorities
- Align with Customer Success to ensure ongoing client value realization beyond implementation
- Support Sales & Pre-Sales by providing technical expertise for expansion opportunities within existing accounts
- Collect and analyze client feedback to enhance implementation strategies and platform usability
- Conduct quarterly fraud and risk reviews for key accounts, identifying areas for optimization
- Drive improvements in time-to-value, ensuring faster go-live and measurable business impact
Our take
Socure is an identity platform that aims to improve customer identification for digital transactions. The company is part of a growing market, with rivals in this competitive space including Signifyd, Riskified, AppsFlyer, ClearSale, Kount, SEON, and Fraud Fighters.
The engine delivered by Socure encompasses KYC (Know Your Customer), identity fraud detection, and document verification. With it, companies can scale rapidly by onboarding more good customers, and prevent online fraud. In addition, underbanked consumers who have been excluded from online services by outdated ID verification can gain access to critical benefits and services online.
Socure has rapidly escalated in popularity, and reached a valuation well over $1 billion. Though not immune from the economic downturn of late, which resulted in two high-profile rounds of lay-offs, the company has secured considerable additional funds that will strengthen its financial position as it moves to capitalize on the ever-growing importance of identity verification and trust.
Steph
Company Specialist at Welcome to the Jungle
Insights
-22% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Nov 2021
$450m
SERIES E
Mar 2021
$100m
SERIES D
Total funding: $646.6m
Company benefits
- Health: Comprehensive medical coverage, including vision, dental, and FSA
- Parental Leave: Generous leave allowance for parents-to-be
- 401k: Pre-tax savings for retirement
- Life Insurance: Protect your family in case of emergency
- PTO: Take as much time as you need, when you need it
- 100% Remote: Work from anywhere anytime, whatever suits your lifestyle
- WFH Allowance: Generous reimbursement program to maximize your WFH setup
- Deskpass: Work in an office environment whenever you feel the need
- Mental Health Provider: Connect with clinicians when you need it
- Learning & Development: Self-education allowance & free career coaching
- Employee Assistance Program "EAP": Lifestyle resources available as well as additional mental health resources
- Fertility Provider: Family planning solutions for those interested
- Personal Legal Support: Significant discounts with RocketLawyer
Company HQ
Incline Village, NV
Leadership
Johnny Ayers
(CEO)Founder & General Partner of Switch Hit Ventures. Having been a Senior Consultant at IBM, they became COO and Board Member of Endeavor Up. Since then, was an Advisor at Pager and later founded Socure in 2012.
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