Senior Product Manager, Kajabi

• You must be experienced in speaking with customers to understand unmet needs and have practiced bringing new product ideas to life using a data-informed approach
• At least 4 years of experience in product management, preferably with experience working in analytics or data-driven products
• Passionate and knowledgeable about analytics and reporting, with a strong technical understanding
• Experienced in applying hypothesis-driven development processes and driving user engagement through continual experimentation, iteration, and learning
• Excellent product sense and UX design experience, with deep empathy for our customers
• Experience solving for unmet user needs (uncovered via interviews and product analytics) while balancing the demands from various stakeholders
• Passionate and knowledgeable about supporting entrepreneurs as customers in the knowledge economy
• Foundational knowledge with one or more of the following: B2B2C SaaS, SMB, e-commerce, marketing, and/or data visualization tools

Desirable

• We are looking for an experienced senior product manager to drive the product development of analytics reporting and tools at Kajabi
• This is an important hire for Kajabi as you will be a key contributor to one of the most critical products in the Kajabi ecosystem
• Today, our application is empowering tens of thousands of creators, helping them understand and grow their businesses through insightful data and analytics
• You will be responsible for the roadmap and vision of the analytics toolset, which is critical for Kajabi customers to understand the performance of their businesses
• Kajabi is building one of the fastest-growing, category-defining products for the creator economy
• You will be diving into a fast-paced environment where we relentlessly innovate by leveraging leading-edge technologies to create compelling customer solutions
• We take a user-centric approach to problem-solving for our customers and ensuring delight
• You’ll enjoy collaborating, leading, and supporting other PMs to solve complex, technical, and interdependent problems that directly affect our customers’ businesses
• You will report to the Head of Commerce
• Drive and deliver the vision, strategy, and product roadmap for analytics reporting and tools in Kajabi
• Lead and be accountable for product development—from conception to launch—for high-impact analytics projects
• Work with Engineering, Product Design, and User Experience Developers to ensure projects are valuable, viable, feasible, and usable
• Constantly problem-solving and providing creative solutions to help resolve blockers in service of delivering against goals
• Partner with Product Marketing to define a GTM process to launch new products, with Customer Experience to develop excellent support for our customers, and with Product Operations & Analytics to monitor user engagement to evaluate product success