Product Manager, SoFi
Advanced AI & Risk Data Solutions
$144-247.5k
+ bonus
More information about location
Mobile & online personal finance services
Be an early applicant
Mobile & online personal finance services
1001+ employees
Be an early applicant
$144-247.5k
+ bonus
More information about location
1001+ employees
Company mission
To help people reach financial independence to realize their ambitions.
Role
Who you are
- Bachelor’s or Master’s degree in Computer Science, Data Science, Engineering, or a related field. MBA is a plus
- 8+ years of experience as a Product Manager, with a focus on data-intensive products, AI/ML, or automation solutions
- Proven experience delivering AI/ML products in financial services or risk-related domains such as Credit, Collections, and Fraud
- Strong understanding of data pipelines, modeling, and storage technologies (e.g., Snowflake, dbt, Airflow)
- Familiarity with AI/ML frameworks such as TensorFlow, PyTorch, or Hugging Face, and cloud platforms (AWS, SageMaker)
- Skills and Competencies:
- Excellent problem-solving and analytical skills with a data-driven mindset
- Strong communication and collaboration skills to work effectively with cross-functional teams
- Ability to balance long-term strategic goals with immediate operational needs
What the job involves
- We are seeking a highly skilled and motivated Product Manager, Advanced AI & Risk Data Solutions to lead the development and execution of advanced data-driven solutions for our First Line of Defense Risk Data, which includes Business Risks & Controls, Credit, Collections, and Fraud domains
- This role will amplify the utilization of data across the organization, driving innovation through Artificial Intelligence (AI), Machine Learning (ML), and Automation
- As the bridge between engineering, data, and business stakeholders, you will be responsible for defining and delivering solutions that enhance decision-making, streamline processes, and improve risk outcomes
- Develop and execute a roadmap for AI/ML and data-driven products that support Risk Data, including Credit, Collections, and Fraud
- Collaborate with stakeholders to identify opportunities for leveraging data, ML, and automation to address risk management challenges
- Align the product strategy with organizational goals, ensuring it enhances operational efficiency, predictive analytics, and customer outcomes
- Collaborate with the Business Risk & Controls division of SoFi to implement AI/ML solutions that improve risk oversight and process efficiency
- Identify opportunities for automation in Risk Data operations to replace manual activities, enabling teams to focus on strategic and impactful work
- Develop AI Analytics to accelerate strategy improvement opportunities and insights within the Decision Engine
- Create solutions that empower teams to make data-driven decisions by providing actionable insights and predictive capabilities
- Work closely with Credit Risk, Collections, and Fraud teams to define product requirements and success metrics
- Serve as the primary liaison between technical teams (Data Engineers, ML specialists) and business units, ensuring alignment on priorities and deliverables
- Establish and implement best practices for data governance, quality, and security within AI/ML applications
- Monitor product performance and iterate on solutions to improve accuracy, efficiency, and user experience
Our take
SoFi started by offering ways for students to secure better financial terms on their loans, and now offers a huge range of personal finance products, including bank accounts, loans, mortgages, investment advice, and investment opportunities. Many customers find they have to go to multiple financial service providers to meet all their finance needs, but SoFi overcomes this issue by putting it all in one place.
Its goal, to cover all the financial bases, sets it apart from many of the traditional banks and even some of their digital competitors, such as Avant, which has chosen to focus on providing credit alternatives. Although it is operating in a competitive market with a lot of big players such as Monzo, Revolut, and Starling, the company has managed to raise huge amounts of funding to support its rapid expansion.
SoFi has focussed on global expansion, moving outside the US, and has made a series of acquisitions to support this - including a Hong Kong-based investment app called 8 Securities. After going public on the New York Stock Exchange via a SPAC merger in June 2021, the company has continued to evolve and release more mission-oriented services into its roster, and strengthened its lending capabilities through a $350 million post-IPO loan. To date, the company has sold over $15 billion in personal loan collateral and continues to strengthen its offering.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
7% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Jan 2021
$369.9m
LATE VC
May 2019
$500m
GROWTH EQUITY VC
Total funding: $2.7bn
Company benefits
- Comprehensive health, vision, dental, life insurance, and disability benefits
- Generous vacation and holidays
- Paid parental leave for eligible employees
- 401(k) and education on retirement planning
- Tuition reimbursement on approved programs, up to $5,250 per year
- Monthly contribution up to $200 to help you pay off your student loans
- Great health & well-being benefits including: telehealth parental support, subsidized gym program
- Flexible time off
- Fertility and family planning options
- Free financial classes
Company HQ
The East Cut, San Francisco, CA
Leadership
Anthony Noto
(CEO)Graduated from the U.S. Military Academy after being a telecommunications officer and captain in the U.S. Army. Has worked as Head of Gobal Telecommunications, Media and Technology at Goldman Sachs, been the COO of Twitter, and also the CFO of the National Football League.
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