Senior Information Security Analyst, Invoca
$85.5-110k
+ Stock options and bonus potential
More information about location
AI-powered conversation intelligence platform
Open for applications
AI-powered conversation intelligence platform
201-500 employees
Open for applications
$85.5-110k
+ Stock options and bonus potential
More information about location
201-500 employees
Company mission
To enable revenue teams to turn conversation data into automated action to enhance every digital touchpoint and human interaction, leading to better experiences, more conversions, and higher revenue.
Role
Who you are
- 3- 5 years of experience as an Information Security Analyst
- Knowledge and experience dealing with security and compliance regulations like PCI 4, SOC2, SOX, GDPR, ISO 27001, HIPAA and others
- Excellent verbal and written communication skills and good interpersonal skills to work effectively across teams
- Experience with reading and understanding compliance requirements and regulations and the ability to explain them to other teams and team members
- Proven experience managing security or compliance projects, ensuring delivery within scope and on time
- Ability to manage project resources, timelines, and stakeholder expectations, ensuring alignment with organizational goals
What the job involves
- Drive organizational compliance
- Develop and execute a comprehensive global compliance strategy aligned with the organization’s business objectives and values
- Drive compliance with various global regulations, including but not limited to, PCI 4, SOC 2, GDPR, ISO 27001, CCPA, HIPAA
- Partner with cross-functional teams including, but not limited to, Engineering, HR, Legal, Sales, CSM’s and stakeholders across the organization to ensure consistent and concise communications
- Lead regular audits to ensure the compliance program is functioning appropriately and remediate gaps as appropriate to further mitigate compliance related risks
- Maintain Information Security and Privacy policies to prevent internal or external attacks or attempts to infiltrate company systems
- Develop solutions to operationalize the maintenance of Invoca’s Compliance Program
- Project Management
- Lead and manage key security and compliance-related projects, ensuring milestones are met and resources are allocated effectively
- Collaborate with cross-functional teams to ensure successful execution of Governence, Risk and Compliance initiatives and projects, from conception to implementation
- Monitor project timelines, deliverables, and stakeholder expectations, providing regular status updates to leadership and making adjustments as needed
- Create confident customers
- You will support our Customer Success and Sales teams by reviewing and responding to our customers' security and privacy concerns and requirements
- Develop solutions and processes for sales enablement related to Invoca’s Security and compliance program
- Educate organization on compliance
- Keep stakeholders up to date on new regulations and compliance changes in advance to upcoming third party audits
- You will work closely with the entire organization to help manage and train other teams on our GRC program
- Team Enablement
- Provide roadmap guidance for the long term direction of the team and compliance practices
- Provide mentorship for Junior members of the team
Our take
Invoca is an AI-powered call tracking and conversational analytics platform enabling marketing, sales, customer experience, and eCommerce teams to better understand and immediately act on information consumers share via conversations, revealing exactly which campaigns are performing and delivering high returns on investments.
The company is a market leader in AI-powered conversation intelligence, serving leading consumer brands in considered purchase industries like automotive, telecommunications, healthcare, financial services, and real estate. It has continued to add new new capabilities throughout the years since its 2008 founding, to further help brands drive more efficient marketing, faster revenue growth, and better experiences in an increasingly challenging economy.
Through funding raised from several investment organisations, including Silver Lake Waterman and Kingfisher Investment Advisors, the startup has now been branded a Unicorn and is in a prime spot for further growth. Its priority has been to invest in product innovation through both organic development and acquisitions. Also, its recent arrival on Google Cloud Marketplace marks a milestone in the company's growing collaboration with Google, allowing joint customers to power more effective media strategies even more easily as they strive for revenue growth.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 7 rounds)
Jun 2022
$83m
SERIES F
Oct 2019
$56m
SERIES E
Total funding: $199.8m
Company benefits
- Paid Time Off - 20 days off for all full-time employees, plus 15 paid holidays, 10 days compassionate leave, 3 days volunteer time and more
- Medical, Dental and Vision Coverage
- Mental Well-being & Employee Assistance Program
- Paid Family/Medical Leave - up to six weeks 100% paid leave for baby bonding, adoption, and caring for family members, and up to twelve weeks 100% paid leave for one’s own medical leave
- Invacation (Sabbatical) - an additional week of PTO along with a bonus after seven years of service
- Wellness Subsidy - for gym membership, fitness classes, etc.
Company values
- Figure it out - We take pride in a FIGURE IT OUT attitude that gives us the freedom to blaze our own trails, roll up our sleeves and get the job done. Taking ownership of our work allows us to move fast, learn new things and then step back, relish in a job well done, and say “yeah, I did that”
- Light the customer’s way - Our desire to LIGHT THE CUSTOMER’S WAY drives everything we do. Companies buy our technology to drive business results. We prioritize their success objectives and through the right mix of focused listening, leadership guidance, and state of the art technology we help our customers get the highest value from our partnership
- Continuous improvement - We say “good enough” as often as we say “give up,” which is to say, never. That’s because Invocans are obsessed with CONTINUOUS IMPROVEMENT. We’re rebels with a cause and that cause is challenging the status quo every day to develop new and innovative solutions that make our jobs easier, our products better, and our customers more successful
- Help each other thrive - What keeps it all together is ensuring we HELP EACH OTHER THRIVE. This enables us to create an inclusive and egoless culture that allows us to build value for both our customers and our people. Hearing a variety of voices that come from people with diverse backgrounds and beliefs not only makes it a safe and comfortable place to work, it also drives a level of innovation that could never come from homogeneity; we call it “project us”
Company HQ
Santa Barbara Downtown, Santa Barbara, CA
Articles
Leadership
Colin Kelley
(Co-Founder & CTO)Previously worked as the CTO at CallWave and as a Software Architect at Unisys / Pulsepoint.
Rob Duva
(Co-Founder)Co-Founder of Fin & Field. Previously worked at CallWave in multiple roles, including Senior Product Manager and the Director of Customer Acquisitions.
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