Associate Technical Partner Manager, Yext
$71.1-119k
Brand visibility platform
Job no longer available
Brand visibility platform
1001+ employees
Job no longer available
$71.1-119k
1001+ employees
Company mission
To transform the enterprise with AI search.
Role
Who you are
- BA/BS in Engineering, Computer Science or a related technical field
- Outstanding problem-solving and strategic-thinking skills
- Excellent interpersonal and communication skills
- Curiosity and eagerness to learn fast on the job
- Ability to work quickly, independently and accurately in a high-volume environment, with excellent time management skills
- Excellent project management (including prioritization and organization) skills
- Strong experience in analyzing and manipulating data through spreadsheets (Excel) and/or databases (SQL)
- Solid understanding in writing scripts (Python) to iterate tasks or manipulate data
- Knowledge of APIs a plus
What the job involves
- As a Associate Technical Partner Manager, your problem solving skills will be put to the test in a dynamic, fast-paced environment where no two days are alike!
- You will be responsible for leveraging your technical acumen and critical communication skills to handle the integration of new publishers, maintain and monitor publisher integration health, investigate and resolve intensified issues, and maintain strong publisher relationships
- Along the way, you will query and analyze large sets of data, write scripts to automate manual tasks and generate error alerts
- Project manage new publisher integrations – Lead new publisher integrations through discovery, build, quality assurance, and rollout phases. Supervising open issues, coordinating with internal and external partners, and managing timelines
- Maintain publisher health (proactive & reactive) – Define and monitor key performance indicators of publisher integration health as well as triage, raise and/or resolve Listings issues
- Improve publisher integrations – Manage end-to-end delivery of new fields, features, and functionality to existing publisher integrations
- Manage relationships – Build positive relationships both internally and externally
- Effectively read API documentation and changelogs
- Collaborate with internal and external partners through each phase of new publisher integrations
- Design and implement comprehensive quality assurance checks to confirm and document expected functionality for new publisher integrations, fields, and features
- Investigate and resolve escalated display, technical, and operational issues with publisher integrations
- Communicate technical details and business impacts of known publisher problems to engineering teams, non-technical teams, and clients
- Build proactive monitoring to identify deviations in publisher health using technical tools like SQL, Python, and other data visualization softwares
- Liaise and advise across the Yext organization to guide in publisher-specific features, functionalities, and nuances
- Routinely collaborate with publisher contacts via email and calls; working through escalations and improvements and defining roadmaps that align with company goals
- TPM is a truly collaborative team: While you will be individually responsible for a portfolio of publisher integrations, the team will be there every step of the way
- Positive culture is a key indicator of success: We work hard to deliver quality work but are also dedicated to building a strong team culture
- Ownership and responsibility: At each level of the TPM career journey, your expertise, advisement, and hard work will have a direct impact on the Listings product
Our take
The way people discover brands has changes dramatically over the years and it's no longer just about showing up on a website or ranking well on Google. Customers are finding businesses through AI-powered search, social platforms, maps, voice assistants, apps, and direct messages, often all at once. in this always-on world, brands need to be accurate and visible across countless digital touchpoints, or they risk being overlooked entirely.
Yext is a local brand visibility platform helping businesses make sure customers can find them wherever discovery happens. By using billions of trusted data points, Yext gives companies a clear picture of how their brand is performing and provides the tools they need to manage lising, content, and engagement across search engines, social platforms, websites, and emerging AI experiences. So essentially, they help brands stay visible, trustworthy, and in cotnrol of how they show up online.
The company has been around long enough to see the digital landscape change again and again, yet it continues to adapt as new technologies reshape how people search and engage. By evolving alongside AI and modern discovery tools, Yext has proven it's not just keeping up with the pace of change but helping brands confidently navigate whatever comes next.
Freddie
Company Specialist at Welcome to the Jungle
Insights
22% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Feb 2016
$0.5m
LATE VC
Jun 2014
$50.3m
SERIES F
Total funding: $118.3m
Company benefits
- Comprehensive Benefits Programme: Our top priority is maintaining our employees' and their families' health and well-being. We offer a robust benefits program, including top-quality health insurance (medical, dental, and vision), paid parental leave, a 401(k) with a match or retirement pension plan, equity, commuter benefits, and more
- Invested in Your Wellbeing: In addition to our top-tier benefits, we offer a holistic wellness program with physical and mental health perks that go beyond the basics. A few employee-favorite perks are our premium, no-cost Calm subscription for relaxation and mindfulness and monthly ClassPass credits for everything from workouts to wellness experiences (cold plunge or massage, anyone?). Run out of credits? No sweat — you can snag more at a discounted rate!
- Collaborative Workspaces: Yext has workspaces in some of the world's greatest cities — from our HQ in New York City to those in Budapest, Greater Washington DC, Hyderabad, London, and Paris. Many teams follow a hybrid work model, giving employees the flexibility to work remotely while also connecting in person at any of our offices. These modern, vibrant spaces are designed for collaboration, fostering the spontaneous interactions and knowledge-sharing that define our global culture.
- Stay Informed: Our leadership team prioritizes transparency at every level, keeping employees informed through newsletters, regular updates, and quarterly company-wide meetings. These forums dive into industry trends, celebrate wins, break down post-earnings results, and outline what's ahead.
- Life-Work Balance: We're all about working hard and having fun, but we know there's no pause button when the workday ends. Our employees wear many hats — parents, caregivers, mentors, volunteers, and more — and we're dedicated to helping blend the best of both worlds. That's why we offer flexible vacation, paid holidays, and sick days, giving you the time to recharge and focus on what matters most with the people you love most.
- Upward Mobility: Career growth isn't just encouraged at Yext — it's a priority. With internal mobility at the heart of our culture, over 20% of our hires in 2024 came from within! Through our Upward Mobility program, we invest in our people by providing opportunities to explore new roles, expand skills, and take on fresh challenges. Whether you're looking to grow in your current role or take your career in a new direction, we're here to support your journey every step of the way.
Company HQ
Chelsea, New York, NY
Leadership
Michael Walrath
(CEO & Chairman)Michael has served as the CEO of Yext since 2009. He is also the Founder of Ohoopee Match Club and co-founder of Atlas Films and WGI Group.
Darryl Bond
(CFO)Darryl initially joined Yext as a Corporate controller in 2015. Since then he has held a number of roles and became CFO in 2022. Previously, he spent 12 years at Ernst & Young, joining in 2002 as a Manager of Assurance Service and becoming Senior Manager of Transaction Advisory Services in 2010.
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