Solutions Engineer, Goodstack
Offers share options for US employees
API-first giving & purpose platform
Be an early applicant
API-first giving & purpose platform
101-200 employees
Be an early applicant
Offers share options for US employees
101-200 employees
Company mission
To make it easy to do good on a global scale.
Role
Who you are
- 5+ years in solution architecture, sales engineering, or technical consulting
- A degree in Computer Science, Engineering, or equivalent work experience
- Experience with REST APIs, integration strategies, and authentication (OAuth, JWT)
- Familiarity with JavaScript/TypeScript, GitHub, and Jira
- Strong communication skills for technical and business audiences
- A proactive, collaborative approach with a focus on client success
- Comfort working in fast-paced, high-growth environments
- Start-up or scale-up experience
Desirable
- Experience with SaaS platforms, AWS/GCP, or enterprise clients
- Background or interest in the social impact space
What the job involves
- Join us as a Solutions Engineer to act as the client technical bridge!
- As a vital global team member, you will play a key role in delivering a market-leading customer experience by providing technical support, ensuring the successful execution of their programs
- You will own the technical engagement across the full customer lifecycle, from discovery to adoption, collaborating closely with sales leadership and cross-functional teams
- In this consultative role, you will build strong customer relationships, assess product fit, propose technical architectures, anticipate potential challenges, and deliver innovative solutions
- You will play a critical role in shaping the solution and ensuring it’s feasible, scalable and aligned with the client goals – advancing our mission with every engagement
- You will report directly into our Solutions Consulting Director and will interface globally with our CEO, CPO, VP of GTM & Partnerships, and VP of Sales
- Partner with Sales and Client Success to design API-based solutions that align with our client needs and our platform capabilities
- Be a trusted advisor across pre-sales and post-sales engagements, guiding our clients through technical discovery, integration strategy, and implementation planning
- Design tailored technical solutions, ensuring alignment with client goals and our product
- Lead technical discussions throughout the customer lifecycle, from discovery to implementation
- Advise on integration patterns, authentication, architecture, and scalability best practices
- Support RFPs, security reviews, PoCs, and technical evaluations as a subject matter expert
- Deliver client feedback to Product and Engineering teams to influence roadmap development
- Create documentation – solution diagrams, technical recommendations – to accelerate client success
- Collaborate with customers to identify risks, optimise solutions, and drive adoption
- Support innovation initiatives like client hackathons
- Support enabling the broader Go-To-Market team through ongoing technical learning and product enablement
- After 3 months, success will look like:
- Demonstrate product fluency and advise on APIs, integrations, and architecture best practices
- Actively support Sales in technical discovery and solution fit
- Guide early customers through implementation planning and technical documentation
- Build internal partnerships and contribute customer insights to improve product and process
Salary benchmarks
Our take
As global events like the Climate Crisis, COVID-19, and the war in Ukraine have shown, aligning brands with purpose is more important now than ever. However, the processes of integrating purpose-driven initiatives into businesses have traditionally been manual, archaic, and inefficient.
Goodstack's API-first platform simplifies this process by enabling companies to seamlessly integrate giving and purpose into their operations. The technology connects businesses with over 8.6M non-profits across 185 countries, eliminating the complexities of charitable giving.
From enabling donations at the end of streaming documentaries to supporting in-kind donations and powering giving on social media platforms, Goodstack's mission is to embed purpose in every company. With its innovative technology, impressive funding and growing global presence, Goodstack's forward-thinking approach positions it for a future of bright success.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (2 rounds)
Jan 2022
$40m
SERIES A
Jul 2021
$5m
EARLY VC
Total funding: $45m
Company benefits
- 💰 Salary reviews
- 💝 Goodstack’s Workplace Giving - Charitable donations matching of up to £250 every year.
- ⚕️ Private medical insurance
- ☀️ £250 every year to spend on anything to brighten your day… anything!
- 🤓 £1,000 annual learning & development budget
- 🎤 Paid days to attend conferences
- ⭐️ Paid days off to volunteer for non-profit causes
- 📚 Goodstack library
- ⚖️ Flexible working
- 🌴 25 days of annual leave, plus paid bank holidays.
- 🎂 Your birthday off
- 🧘🏽 Wellness days
- 💙 Paid sick leave
- 💚 Paid mental health leave
- 💻 MacBook when you join
- 🖥️ Work-from-home allowance
- 🌳 Ecologi Carbon Offsetting
- 💰 UK salary sacrifice / USA 401(k) plan
- 🚢 Team socials
- 🚴🏾 UK cycle-to-work scheme 🇬🇧
- 🍽 Tasty Tuesday – Office lunch is on the company 🇬🇧
- 🏃🏿♀️ Slow run club (Wednesdays) 🇬🇧
- 🪁 Parental leave 🇬🇧
Company values
- Purpose over profit: We consider the actions as individuals and a collective and make decisions to maximise the positive impact on people. This means we act ethically and not at the expense of people 🫶
- Candid & kind: Ideas meritocracy discovered by direct honesty, but with no rudeness or disrespect - life’s too short!
- High speed, high agency: Moving fast, aiming high, and upholding excellence in everything we do to scale impact even further. The nonprofit space has been left behind for too long - let’s change that!
- Lemon twist: This is the little bit of extra magic, the secret sauce, the spark of unusual, or the element of surprise. Great ideas come to life where being and thinking differently are celebrated - bring on the Lemon Twist!™️ 🍋
Company HQ
Fitzrovia, London, UK
Articles
Leadership
Henry Ludlam
(Co-Founder & CEO)Founder of TeamFirst and S&C Productions LTD. Previous experience providing founder advice and mentorship through Wayra.
Stef Greer
(Co-Founder & CPO)Co-founded Goodstack in 2017 and has served as the CPO since.
Jack Samler
(COO)Jack joined Goodstack in 2024 as the COO. Prior to that, they spent 3 years at Voi Technology as a Managing Director. 3 years at Deliveroo as a Senior Manager, Head of Sales & Business Development and Commercial Director. They also spent nearly 3 years at BBC as a Strategy Associate and Manager.
People progressing
Sam joined Goodstack in 2022 as an API Engineer and now serves as an Engineering Manager.
Noe joined Goodstack as a Software Engineer in the non-profit experience team and now works in the grants team.
Diversity, Equity & Inclusion at Goodstack
Henry Ludlam (CEO)
- As the CEO of Goodstack, I am proud to share our mission of harnessing technology to power purpose in every organisation worldwide. A crucial aspect of our success is our unwavering commitment to cultivating a diverse, inclusive, and equitable work environment that enables our team to thrive
- We take pride in our diverse and growing team representing 16+ nationalities across 5 continents 🌍! Our continued expansion provides us with opportunities to embrace and celebrate different backgrounds, perspectives, and experiences, essential to our success. We actively seek and welcome applicants from all walks of life, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status
- Our policies, such as parental leave are designed to help our people balance work and family life, allowing them to prosper in their careers 🪁
- To foster our team's continuous growth, we've allocated a budget for Learning & Development, enabling team members to attend conferences, up-skill, and expand their knowledge with company-sponsored resources 📚
- At Goodstack, we dream big about the positive impact we can create and work relentlessly to deliver donations to purpose-driven organisations globally. We understand the intensity of our mission and prioritise our team's well-being by encouraging mental health breaks without salary deductions ❤️
- To support diverse work preferences, we offer flexible work arrangements, including remote work and a dedicated office space for our London-based employees. Together, we foster a candid & kind workplace where all voices matter, fueling collective growth and global impact
- A team that well represents the world that we are trying to support is a wiser, more knowledgeable and stronger one. We’re excited for you to bring your experience, yourself & special [lemon twist](https://goodstack.io/about) to Goodstack to propel us forward in striving to create a better world for us all.
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