Product Operations Analyst, Windfall

• Bachelor's degree in Computer Science, Data Analysis, Engineering, or a similar field
• 1+ years of professional work experience in an analytical role
• Collaborative team-focused attitude with a strong desire to advance the product and learn new things
• Beginner to Intermediate experience with SQL and Python
• Hands-on experience working with large data files via command line
• A fierce sense of ownership and responsibility in one’s work
• You are a self-starter that anticipates requests and doesn’t need a lot of oversight
• Impeccable attention to detail - we take pride in the details!

Desirable

• As a Product Operations Analyst, you will report directly to Windfall’s VP of Product at the San Francisco headquarters
• You will work closely with our engineering, data science, and customer success teams
• You will play a key role in streamlining internal processes, creating analyses, and communicating findings to both internal and external stakeholders in slide decks that you construct
• This role will give you an opportunity to advance your analytical skills
• Working alongside an incredibly talented team of Analysts, Data Scientists, and Engineers, you’ll work on projects to provide impactful insights to the most advanced non-profit and commercial companies in the US
• Your insights will help non-profits exceed their donation goals and commercial companies achieve higher ROI on their marketing spend
• We’re on a mission to change how organizations perceive and use people data
• And we hold true to our core values of: (1) Be an excellent communicator; (2) Operate with transparency; (3) Provide leverage, not optimization; (4) Make a difference every day; and (5) Act with integrity and trust
• Aggregating data from several sources to generate accurate analysis
• Generating visualizations leveraging different technologies to be included in slide decks and dashboards
• Constructing slide decks from inception to effectively communicate results to various internal & external stakeholders
• Perform focused research on US households to help validate our model and dataset
• Gathering training data that will help us improve Windfall’s data asset
• Creating custom segments for our customers based on different heuristics
• Standardizing and transforming customer data in numerous formats for internal processing