Project Manager, Webcargo

• 5+ years of project management experience, preferably in logistics, air cargo, or technology
• Proven ability to manage complex projects with multiple stakeholders in fast-paced environments
• Experience working with global teams and clients, ensuring seamless collaboration across time zones
• Strong communication skills with the ability to engage both technical and non-technical audiences
• Familiarity with project management and integration tools such as JIRA, Postman, and Confluence
• Experience with API-based systems, airline processes, and onboarding projects is a plus
• Detail-oriented and highly organized, with a proactive approach to problem-solving
• Ability to drive alignment across teams, ensuring project milestones are met on schedule

Desirable

• As a Project Manager, Airlines, you will play a pivotal role in integrating airlines into our platform
• You'll manage onboarding projects from start to finish, aligning technical and business requirements while ensuring that airlines have a seamless transition to a fully digitized platform
• You’ll lead communication with stakeholders, manage timelines, and oversee testing and deployment processes to help airlines go live efficiently and successfully
• Your day-to-day will be varied, but your mission will remain constant: to guide airlines through their onboarding journey and make sure they’re set up for success
• Serve as the primary point of contact for airline partners throughout the onboarding process into our platform
• Manage project timelines and milestones from initiation to post-deployment, ensuring timely execution
• Conduct business and technical requirement gathering sessions with internal and external stakeholders
• Coordinate onboarding tasks across Sales, Marketing, Product, and Operations to ensure alignment and efficiency
• Oversee the configuration, testing, and deployment of airline integrations, ensuring data accuracy and system reliability
• Facilitate regular status meetings to track progress, address challenges, and maintain clear communication
• Utilize project management and documentation tools such as Trello, Zoho, JIRA, and Confluence to monitor and streamline onboarding tasks
• Perform business testing to validate the correct implementation of rates, routes, and restrictions
• Collaborate with QA and development teams to resolve technical issues and ensure integration accuracy
• Provide training, account configuration support, and troubleshooting to airline partners
• Oversee post-deployment feedback collection and ensure a smooth transition to operational stability
• Work with Marketing and Sales to coordinate go-live announcements and post-deployment communications