Incident Response and Threat Prevention Engineer, ServiceTitan
$102-147k
+ Annual bonus + Equity
All-in-one operating platform for trades
Job no longer available
All-in-one operating platform for trades
1001+ employees
Job no longer available
$102-147k
+ Annual bonus + Equity
1001+ employees
Company mission
To be the world's most impactful vertical SaaS company.
Role
Who you are
- Above all, we are looking for a person passionate about incident response investigation and automation
- Proficiency with enterprise cloud infrastructures such as Microsoft Azure or AWS
- Proficiency in using an enterprise SIEM/SOAR
- Programming experience with go, python, or other scripting languages
- Experience with conducting log analysis of various types of logs
- Knowledge of database querying and analysis languages and tools
- Knowledge of network protocols
- Familiarity with common application security flaws (OWASP Top 10)
- Have established relationships with external security organizations to maintain awareness of security issues and trends, including Open-Source intelligence (OSINT)
- Interest in emerging technology
- Experience reproducing proof of concept exploits for testing purposes
- Threat prevention solution research and development
What the job involves
- In this position, you will be responsible for identifying, analyzing, correcting, and preventing hazards that could lead to loss or disruption of ServiceTitan’s operations, services, or functions. You will play a crucial role in engaging with infrastructure engineers, IT, developers, and vendors
- You will be working with modern infrastructure and tools to create new and innovative solutions to mitigate or eliminate classes of attacks
- You will work under the guidance and mentorship of senior team members but with minimal supervision on your day-to-day work
- Investigation alerts, events, and incidents
- Create alerts
- Write playbooks
- Integrate data sets required for security monitoring
- Keep written track of all incidents from start to conclusion
- Build response capabilities
- Work with teams to identify threats
- Develop abuse cases
- Participate in post-mortems and take action items to improve prevention, detection, and response
- Facilitate and execute incident response processes
- Report and keep track of incidents
- Perform incident forensics
- Team up with infrastructure engineering to create solutions
Our take
In the US, there's been a booming demand for home-service businesses, yet historically many of these trades were running with outdated software systems. That's where ServiceTitan comes in. Founded by friends who grew up around the trades, the company saw a clear gap and set out to give contractors the modern platform they desperately needed.
ServiceTitan's platform is designed specifically for the trades and brings together everything a contractor might need, in one handy system. By focusing on what trade-business owners actually need, it helps turn chaos into structure, giving visibility into operations, so owners can ultimately run their business better.
Now, ServiceTitan serves more than 11,800 trade customers and reported more than $10,000 in annualized billings and processes a huge volume of jobs on its platform. With a market that's still under-served by technology and a platform built to scale, the company is ready to grow even further.
Steph
Company Specialist at Welcome to the Jungle
Insights
18% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Nov 2022
$365m
SERIES H
Jul 2021
$200m
SERIES G
Total funding: $1.5bn
Company benefits
- Flexible time off
- Fully paid individual medical, dental, and vision coverage
- Access to on-demand services like Ginger, Headspace, One Medical, Galileo, Aaptiv, and more
- Tax free savings via HSA, FSA, and Dependent Care FSA
- 401(k) match
- Personal development programs
- Medical plan with up to $20,000 in fertility coverage
- Up to 30 weeks of paid leave for birthing parents and up to 16 for non-birthing parents
- Adoption support including reimbursement of up to $20,000
- Bereavement leave for loss of a pregnancy or loved one
- Access to programs for new parents including Maven Maternity, Ready, Set, Food! Wellthy, SNOO Smart Sleeper, and more
Company HQ
Downtown, Glendale, CA
Leadership
Ara Mahdessian
(Co-Founder & CEO)They studied Management and Computer Science at Stanford University, before co-founding ServiceTitan with Vahe in January 2013. They have served since then as CEO.
Vahe Kuzoyan
(Co-Founder & President)Having studied Computer Science at the University of Southern California, they co-founded ServiceTitan in January 2013, serving as the president since.
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