Senior Data Analyst, Lyft
Verticals
CA$129-161.3k
More information about location
3 days a week in office
Ride sharing company
Open for applications
Ride sharing company
1001+ employees
Open for applications
CA$129-161.3k
More information about location
3 days a week in office
1001+ employees
Company mission
To improve people’s lives with the world’s best transportation.
Role
Who you are
- The ideal candidate can apply strong business acumen to propose product and marketplace changes, and is comfortable working with a highly cross functional team
- 5-7+ years of experience in data analytics in a high-growth environment
- Degree in a quantitative field such as statistics, economics, applied math, operations research or engineering (an asset, advanced degrees also an asset)
- End-to-end experience with data, including querying, aggregation, analysis, and visualization
- Ability to manage, influence, negotiate, and inspire others in a fast-moving environment
- Proficient in SQL and quantitative analysis, you can deep dive into large amounts of data, draw meaningful insights, dissect business issues and draw actionable conclusions
- Outcome-driven approach to developing recommendations and demonstrated ability to develop a story and execution plan to support goals and objectives
- Exceptional communication (listening, written, and oral) skills with the ability to present findings and recommendations targeted to the audience in question
- A drive to understand the core issues along with the determination to uncover the solution
- Thrives within ambiguity and context-switching
- Strong oral and written communication skills, and ability to collaborate with cross-functional partners
What the job involves
- The Verticals team encompasses 3 critical and unique products / marketplaces within Lyft: airports, scheduled rides, and events
- As a Senior Data Analyst on the Verticals team, you will collaborate with engineering, product, design, operations, and marketing to think critically about the current rider and driver experience and implement product enhancements to facilitate market growth
- In this role, you will help us tackle problems such as:
- Which airports are underperforming and which key metrics can we use to identify and classify airport performance? What targets should we set for these key metrics?
- What is driving high cancellation rates today and which types of riders/drivers are cancelling? What product changes can we implement to reduce cancellation rates for scheduled rides?
- How are riders and drivers using different ride modes at airports and events, and how do we design products to address this behavior?
- How are riders and drivers discovering scheduled rides and are there entry point optimizations we can implement?
- Leverage data and analytic frameworks to identify opportunities for growth and efficiency across Verticals products, recommending solutions to drive business impact
- Understand the complex business dynamics across the Verticals product areas, specifically how these products differ from traditional rideshare marketplaces, to propose enhancements that compliment Lyft-wide products
- Partner with product managers, engineers, marketers, designers, and operators to translate data insights into decisions and action
- Develop dashboards and analytical frameworks to monitor business and product performance
- Establish metrics that measure the health of our products, the business, as well as the rider and driver experiences
Our take
Lyft has aimed for consistent growth, making sure to pitch itself as a more reliable and friendly ride-sharing option than its main competitor, Uber. Uber has a greater market share and operates globally, but Lyft hopes to compete by its focus on ride-sharing over Uber's more diversified business approach and as a more rider-friendly and greener alternative to Uber.
Operating only in the USA and Canada, Lyft is in a position of being less affected by global events than Uber but also more vulnerable to local conditions. As an example, while it doesn't face the regulatory hurdles around employment rights that Uber does, it is unable to balance out the cost of the unusually expensive US auto insurance across its operations.
In 2022, Lyft acquired PBSC Urban Solutions, a bike-share equipment and technology supplier, allowing Lyft to compete in new verticals and reaffirming its commitment to green transportation. It has also trialed and launched Lyft Assisted, where drivers help passengers from their door into the car to get to medical appointments. These developments chime well with Lyft's unique selling point as a friendlier and more environmentally aware ride-sharing app.
Steph
Company Specialist at Welcome to the Jungle
Insights
-2% employee growth in 12 months
Company
Funding (last 2 of 14 rounds)
Jun 2018
$600m
LATE VC
Mar 2018
$200m
LATE VC
Total funding: $4.9bn
Company benefits
- Great medical, dental, and vision insurance options
- Mental health benefits
- In addition to 12 observed holidays, salaried team members have unlimited paid time off, hourly team members have 15 days paid time off
- 401(k) plan to help save for your future
- 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
- Pre-tax commuter benefits
- Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program
- Family building benefits
- Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program
Company HQ
China Basin, San Francisco, CA
Leadership
John Zimmer
(Co-Founder)Originally an Analyst at Lehman Brothers, Zimmer then founded Zimride which was a private ridesharing company that pivoted into Lyft.
Logan Green
(Co-Founder)Founded Zimride, a private ridesharing company which later pivoted into Lyft.
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