Commercial Manager, Dojo
2+ days a week in office
We empower businesses to thrive in the experience economy.
Posted today
We empower businesses to thrive in the experience economy.
1001+ employees
Posted today
2+ days a week in office
1001+ employees
Company mission
To empower businesses to thrive in the Experience Economy, by creating the tools and technology that turn transactions into meaningful relationships.
Role
Who you are
- Experience working in the card payment industry
- Experience working in the field with self-employed consultants
- Proven ability to motivate teams and build strong relationships even when working remotely
- Proven results in field sales using a hands-on approach to support a self-employed sales model
- Ability to adapt sales approach in response to the external market and broader business strategy
- You’re curious. You have a real desire to learn and create
- You’re relentless. You keep going even when it’s easier not to
- You’re customer-obsessed. You know how important customers are to what you do
What the job involves
- We’re on a mission to become the most trusted payments provider, and the Commercial Manager role is pivotal to this success
- Reporting to the Regional Commercial Manager, you will be responsible for enabling a team of self-employed payments consultants (“PCs”) to deliver our field sales strategy within your team's territory
- Have a practical and hands-on approach to supporting our PCs in their role for Dojo. This can include, but isn’t limited to:
- Advising on all aspects of our sales process
- Supporting PC’s with how to build their business
- Motivating PC’s based on individual needs to drive results
- Cascading and explaining company information they need to succeed
- Being visible/present in the field to provide hands-on support to facilitate sales
- Encourage performance and ongoing engagement from PC’s through 1:1 coaching sessions in the field
- Relay identified knowledge gaps and/or training opportunities for the PC population to the Regional Commercial Manager, to inform content development and training initiatives
- Advise the Regional Commercial Manager of PC incentivisation effectiveness as well as opportunities to connect the PC population based on your insights
- Remain closely aligned with the Regional Commercial Manager, working with them as well as keeping them informed of any developments in the PC population in your region
- Act as a vital link between internal teams and PC’s
- Support the execution of the field sales strategy as set by the Regional Commercial Manager and broader business priorities
Salary benchmarks
Our take
Dojo has been around for over ten years, after starting in 2009. In that time they have very much established themselves as a go-to partner for small businesses using card payments, allowing them to take control over the end-to-end payments process.
Their customer first strategy has made them a market leader, meaning they are handling more than £20bn in transactions each year. Since launching Dojo has grown to team of more than 950 and they have opened offices throughout the UK. The company has become profitable, and in the year ahead are looking to grow the team further and expand internationally, including in Ireland, Spain, France, and Italy.
The payments platform sector has become increasingly competitive as more and more entries to the market are trying to find niche spaces to play in. However, Dojo have not only established a foothold but have managed to grow their small business clientele over the years. They have set themselves apart with their customer-first approach, building their product specifically to address the needs of customers and continuing to keep customers at the centre of every decision.
Steph
Company Specialist at Welcome to the Jungle
Insights
Some candidates hear
back within 2 weeks
41% female employees
21% employee growth in 12 months
Company
Employee endorsements
Supportive management
"Management goes to great lengths to make sure we have what we need to succeed - training, projects which support personal growth, informal sessions,..."
Company benefits
- Private medical, dental, and life assurance
- 6 months paid maternity leave and 10 weeks paid paternity (baby bonding) leave
- Employee assistance programme, mental health champions, and our mental health support platform, Spill.
- Peppy, a specialist health app that provides support for your health, including menopause, fertility, women’s health, and men’s health
- GymFlex and Fitness classes
- 25 days holiday, and we'll increase this one day for each year you're at Dojo
- Holiday trading, up to 5 days per year
- Birthday Leave
- 4 weeks fully paid sabbatical after 4 years of continuous service
- Women in Leadership Mentorship Programme
- Learning & Development opportunities with Career Pathways
- Cycle to Work Scheme
- Electric car leasing
- Charitable giving
- Dojo socials
- Dog friendly offices
- In-office barista
Company values
- Customer Obsessed - We focus on the details to help customers thrive
- Curious - We have an insatiable to desire to learn and innovate
- Relentless - We persevere even when it’s easier not to
Company HQ
Paddington, London, UK
Articles
Leadership
Jan Farrarons
(Co-founder)Was a Director of Global Payments inc before founding JudoPay, Capital on tap and Paymentsense
George Karibian
(Co-founder)Serial entrepreneur. Also founded Euroffice, XLN Telecom, Capital on Tap and Judo Payments
Diversity, Equity & Inclusion at Dojo
- Dojo’s 150,000+ customers reflect the diversity of the UK High Street. Building teams with diverse backgrounds that are representative of the customer base which we serve is fundamental to creating innovative products at Dojo. Whoever you are, if you’re passionate about your work, curious, relentless and customer-obsessed, you have a place at Dojo.
- Our employee-led communities, including The Black Experience, Women at Dojo, and Pride at Dojo, exist as safe spaces of respect and privacy led and driven by individuals rather than the People Team. Anyone can set one up.
- We partner with ColorInTech & Black Tech Fest to ensure wide access to talent.
- Learn more about Diversity, Equity, and Inclusion at Dojo at https://www.dojo.careers/our-culture/diversity-equity-inclusion/
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