Benefits and Leave Specialist, Spring Health
$37.40 - $43.60 per hour + Equity
More information about location
Personalised mental healthcare
Open for applications
Personalised mental healthcare
1001+ employees
Open for applications
$37.40 - $43.60 per hour + Equity
More information about location
1001+ employees
Company mission
To eliminate every barrier to mental health.
Role
Who you are
- We are looking for a Benefits and Leave Specialist who brings equal parts analytical rigor and empathy
- 3-8 years in benefits administration or related HR operations
- Prior experience administering reasonable accommodations
- Strong understanding of US benefit plans, HR policies and programs, with some knowledge of employment law and workplace compliance standards
- Excellent attention to detail and organizational skills
- Strong communication and customer service skills — you're able to explain policies clearly and empathetically to a wide range of employees
- Experience in HRIS platforms and Google Workspace
- Detail-oriented with strong organizational skills
- Passion in learning and problem solving in a fast paced environment
- Comfortable handling sensitive information with a high degree of discretion and professionalism
- Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply
What the job involves
- In this role, you will spend time supporting the administration, execution, compliance, and delivery of Spring Health’s employee benefits, leave of absence programs, and accommodation requests. This full-time, remote role is part of the People Team, reporting to the Senior Manager, Benefits and Wellness, and plays a critical role in ensuring our benefits and leave programs are compliant, efficient, and employee-centered
- Act as the first point of contact for our employees, turning complex insurance jargon into clear, empathetic guidance for employees navigating everything from new additions to the family to retirement planning
- Assist in administering health, dental, vision, life, disability, retirement, and supplementary benefit programs by collaborating with vendors, brokers, and internal teams to resolve issues and ensure service quality
- Master the art of benefits administration by managing the end-to-end journey of enrollments, life events, and terminations with surgical precision
- Play a key role in our "Super Bowl" event—Annual Open Enrollment. You’ll help design communication materials and lead sessions that help employees make the best choices for their future
- Ensure our engine runs smoothly by auditing invoices and maintaining a "gold standard" of compliance with ERISA, ACA, and HIPAA. You’ll become the subject matter expert on the rules that keep us safe
- Assist in administering the leave of absence process with the TPA and Payroll for a seamless employee and company experience
- Partner with stakeholders to lead our reasonable accommodations process, ensuring every employee has what they need to thrive in their role
- Don’t just follow the manual—help us rewrite it. You’ll identify bottlenecks and implement smarter, faster ways to deliver a world-class benefits experience
Our take
Large companies often provide employees with mental health services, but small businesses find it challenging to offer similar support. Additionally, existing support systems are usually generalised, failing to deliver the personalised mental healthcare that individuals need. To address this gap, Spring Health has developed AI-driven tools for employers to create tailored mental wellness plans for their employees, including treatment options, daily routines, and medication plans based on individual data.
Spring Health has recently expanded its services to the family and pediatric space through the acquisition of Weldon, offering mental wellness guidance to parents. This expansion includes chats with therapists, social workers, and parenting coaches, as well as group support with other parents and access to educational content. By focusing on personalised care, Spring Health aims to enhance mental wellness support for families alongside its existing employee services.
The behavioural health market is projected to grow to $242B by 2027. While many solutions prioritise fast access to therapy or meditation, Spring Health differentiates itself by emphasising the right type of care for each individual. With substantial funding raised, Spring Health is well-positioned to continue its innovative approach to mental health services.
Freddie
Company Specialist at Welcome to the Jungle
Insights
77% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Jul 2024
$100m
SERIES E
Apr 2023
$71m
LATE VC
Total funding: $465.1m
Company benefits
- Health, Dental, Vision benefits start on your first day at Spring Health. You and your dependents also receive an individual One Medical account which is valued at $199/year per user. HSA and FSA plans available
- A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents
- 10 allocated sick days per year
- Flexible paid time off in addition to 12 paid holidays throughout the year
- Access to Gympass, an on-demand virtual benefit that provides wellbeing coaching, and budget management
- Spring Renewal: When you hit your four-year Springaversary, you’ll be awarded a four week, fully paid, sabbatical leave to renew and recharge
- 4-4.5 months of fully paid parental leave
- Spring Health provides team members and their families with sponsored access to Bright Horizons® child care, back-up care, and elder care
- Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses
- Our People team benchmarks all salaries using the Radford Global Compensation Database for technology and life sciences industries. Radford benchmarks salaries with 3,589 global firms, 6.5 million employees, and 98 countries across the globe. We do this to ensure all of our team members are paid equally and competitively
- On top of competitive and benchmarked salary, Spring Health offers incentive pay (based on role), and equity that begins vesting as we celebrate your first year with the company!
- Employer sponsored 401(k) match of up to 2% after 90 days of employment
- Flexible work arrangements: 66% of Spring Health team members work fully remote while 33% work in a hybrid model from our New York City offices
- Focus Fridays: no meetings, no distractions, just time for you to get work done
- Focus Weeks: In Spring 2023, we held our first ever Focus Week, we canceled all non-essential meetings, minimized distractions, and you, our team members, to dive into the key work that gets chopped up or deprioritized during the regular day-to-day. We saw a 36% jump in the average energized score after those five days of flow state work and are finalizing a plan for quarterly Focus Weeks for team members
- Up to $1,000 Professional Development Reimbursement per calendar year
- $200 per year donation matching to support your favorite causes
Company HQ
Flatiron District, New York, NY
Leadership
Adam Chekroud
(Co-Founder & President)Previously President of The Oxford Guild Business Society for 2 years and Researcher at FMRIB Centre - University of Oxford for 1 year.
April Koh
(Co-Founder & CEO)Previously Chief Product Officer & Co-Founder at Spylight for 1 year. Also worked in the Product Management Department at Shazam for 5 months.
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