Senior Account Manager, Influencer
Client Services
Salary not provided
Hubspot
GSuite
Slack
monday.com
Senior and Expert level
London
Influencer marketing platform
Be an early applicant
Influencer marketing platform
501-1000 employees
B2BMarketingDigital MediaSocial Media
Be an early applicant
Salary not provided
Hubspot
GSuite
Slack
monday.com
Senior and Expert level
London
501-1000 employees
B2BMarketingDigital MediaSocial Media
Company mission
For creator campaigns to be judged in the same way as other media activations.
Role
Who you are
- Experience in Influencer Marketing is mandatory
- Several years working in an agency or brand within influencer marketing, advertising, social, media and/or creative
- Experience in client account management and creator management
- Experience in delivering post-campaign analysis
- Experience in delivery of creator and branded content, for brands to achieve paid performance across social platforms
- Understanding of paid media, objectives, KPIs and strategy
- Experience in reviewing legal agreements with creators and brands with an understanding of usage and payment terms
- High energy and ability to multitask, with a real ability to quickly prioritise across several projects
- A proven team player, with a proactive and positive approach to achieving goals and supporting the work of others
- Able to build strong rapport and relationships both internally and externally
- Multilingual language capabilities is a bonus, but not mandatory
What the job involves
- We are hiring for a Senior Account Manager to join our UK Partnerships team
- This role is tasked with delivering best in class client service; executing end to end creator marketing campaigns across a variety of brands, media agencies and platforms
- You will report directly to a Senior Account Director, assisting client growth and retention under the Business Director
- Support the Senior Account Director by being the delivery focussed driving force; creating timelines, creator briefs and treatment decks and ensuring the team is proactively sharing internal and client facing updates on campaign status
- Helping to build and foster strong client relationships, manage expectations and share updates and actions
- Oversee and manage your respective campaigns internally, using our platform Waves and ensuring the wider team have accurately uploaded content and organised creator payments on our team Monday.com boards
- Lead on creating campaign case studies and Post Campaign Analysis reports where applicable, demonstrating an ability to convert data and campaign insights into key learnings & able to confidently present to clients
- First port of call for the team for any campaign delivery related issues are presented, and to be the filter to escalate to the Senior Account Director where necessary and appropriate
- Assist the Senior Account Director on thought provoking creative strategy and campaign execution tactics, including feeding into new business responses
- An exceptional performer and highly organised & effective leader focused on continuously improving client service and delivery for high impact results
- Team line management of Account Executives and Senior Account Executives within the team, inclusive of daily management tasks, training and personal development plans
- In the first few months, you would have:
- Met the team: Spent 1:1 with your line manager, direct reports and other team members to build rapport and understand how your role fits into the overall structure, setting up regular meeting cadences where needed
- Familiarised yourself with key processes and workflow: Particular reference to setting up master docs from scratch, campaign delivery, negotiating with creators, reporting/analysis, and pricing and budget processes
- Mastered internal tools: Including our platform, Waves, and all essential functions to manage creators (setting up the campaign, connecting, contracting, uploading content, etc). as well as G-Suite, Slack, Monday.com and Hubspot
- Been introduced to the client: Attended client meetings, answered questions and started to understand the client’s processes, goals, priorities and expectations for ongoing campaigns
- Successfully contributed to initial campaigns: Including initial set up, timelines, negotiation, contracting, content review, campaign delivery and final analysis/reporting, whilst having supported your team and maintained clear comms internally and externally
- This role reports to the Senior Account Director
Salary benchmarks
Our take
Influencer is a technology platform that simplifies influencer marketing for both advertisers and creators. Connecting global brands with a network of vetted macro and micro creators, ensuring authenticity, quality, and creativity.
Once a connection is made, brands collaborate with creators to promote their products organically through creative content. Alongside this, the platform also provides brands with in-depth analytics on both the creators and campaign performance.
As an Official Global Marketing Partner with Meta, TikTok, YouTube, Twitch and Snapchat, Influencer has delivered award-winning campaigns for global brands like Xbox, NatWest, Amazon, Coca-Cola, Google, ASOS, and Spotify
With the growing shift towards influencer marketing, the Influencer team is poised to leverage its deep industry knowledge, extensive social media expertise, and global reach to capitalize on this trend
Kirsty
Company Specialist at Welcome to the Jungle
Insights
26% employee growth in 12 months
Company
Funding (1 round)
Sep 2019
$3.7m
SERIES A
Total funding: $3.7m
Company benefits
- Private Healthcare: We've got you covered for a range of healthcare needs
- Enhance Parental Leave: We support our people with big life changes
- Employee Assistance Programme (EAP): We provide confidential counselling for our people as well as financial and legal support
- Hybrid Working Model: We understand that your best work doesn't need to be in our offices. That's why we offer our people the option to work from home for two days a week
- Enhanced Annual Leave/Paid Time Off: So you can enjoy more time on personal interests and with family
- Flex National Holidays: We have a globally diverse team, so you have the choice of swapping national holidays to align with those that matter to you
- End of Year Closure: Enjoy our gift to you with paid time off at the end of the year, in addition to your annual leave
- Flexible Working: Start and finish times that can be flexed to support you
- Work from Anywhere Policy: Enjoy the freedom to work from where you want
- Dog Friendly Office: Your four-legged friends are always welcome in our office
- Influencer Tenure Programme: We appreciate the loyalty of our people by offering rewards based on the time spent working with us
- Regular Team Socials, Summer & End of Year Parties: To celebrate our success and all the amazing work our people do to achieve these
- Recognition Platform: A space for our people to celebrate each other and award points that can be converted to discounted purchases and experiences
- Learning & Development Budget: Development training to support all of our people to feel confident in their growth at any stage of their career
Company HQ
Soho, London, UK
Leadership
Ben Jeffries
(Co-Founder & CEO)Award winning Entrepreneur, Co-Founder of Breeze Clothing.
Caspar Lee
(Co-Founder & CVO)Investor and Youtuber. Co-Founder of MVE and Creator Ventures.
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