Presales Solution Consultant, ServiceNow
CPQ
More information about location
Cloud-based digital workflows for enterprises
Be an early applicant
Cloud-based digital workflows for enterprises
1001+ employees
Be an early applicant
More information about location
1001+ employees
Company mission
To transform IT to revolutionise the enterprise.
Role
Who you are
- 7+ years of experience in pre-sales solution consulting, sales engineering, or a similar role
- Deep expertise in CRM and CPQ technologies, ideally across platforms like Salesforce, ServiceNow, SAP, Oracle, Adobe, or Shopify
- Strong technical understanding of APIs, middleware, cloud-native architecture, and web technologies (JavaScript, JSON)
- Proven experience conducting technical discovery sessions and designing customer-focused solutions
- Excellent communication and presentation skills across technical and business audiences
- Strong collaboration skills, with experience working cross-functionally with Sales, Product, Engineering, and Marketing teams
- Ability to think strategically and operate independently in a fast-paced, remote-first environment
- Confidence and experience in engaging executive-level stakeholders and influencing strategic decisions
- ServiceNow or other relevant cloud platform certifications are a plus
- Experience within industry verticals such as manufacturing, telecommunications, or technology
- Travel Requirements: Up to 25% travel for client meetings, workshops, and events
- Language Requirements: English and French fluency required
What the job involves
- As a member of our Solution Consulting team, you will play a pivotal role in accelerating our EMEA revenue growth by supporting CRM, CPQ, and digital commerce solution sales across a range of industries
- You will act as a hands-on technical consultant and strategic advisor, collaborating closely with Sales, Product Management, and cross-functional stakeholders to craft customer-centric solutions
- This role combines deep technical acumen with strong business insight to drive high-impact engagements throughout the pre-sales cycle
- The Advisory Solution Consultant is a senior-level technical expert responsible for developing and positioning tailored solutions during the sales process
- You’ll guide customers through discovery, design, and demonstration, aligning solutions with their business objectives while helping drive sales performance
- Support sales efforts as a technical and domain expert across CRM, CPQ, and automation platforms
- Lead engaging technical discovery sessions and workshops to uncover customer challenges and use cases
- Design and deliver tailored product demonstrations that effectively highlight business value
- Build trusted relationships with both technical and executive stakeholders, including C-level decision-makers
- Provide actionable insights and feedback to Product and Engineering teams to improve offerings
- Share best practices, reusable assets, and industry knowledge with the broader Solution Consulting team
- Stay up to date on market trends, competitors, and emerging technologies
- Represent the company at key marketing and customer events, including workshops, briefings, and conferences
Our take
ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations, transforming old, manual ways of working into modern digital workflows. The company was founded in 2004 with a vision to build a cloud-based platform that would enable regular people to route work effectively through the enterprise.
Much as Salesforce enables a company to manage its external clients by keeping a record of all contacts and interactions, ServiceNow promises an internal system to meet the needs of employees. It has succeeded in claiming half the market, setting itself apart from legacy IT service-management software players like BMC Software, Hewlett Packard Enterprise, Cherwell Software and CA Technologies.
The company's success comes from two product traits: simplicity and customisability. ServiceNow's IT tools don't require the IT department to set them up. Once running, they offer a single collection centre for requests, data points and checklists, all of which can in turn be analysed by algorithms to predict needs, flag concerns and measure efficiency.
The company has more than 7500 customers, including 80% of the Fortune 500 list of the United States' largest corporations. ServiceNow now looks to increase its revenue threefold in upcoming years and has entered into a 5-year partnership plan with Visa, beginning with the launch of a Visa-integrated dispute resolution solution for issuers. The company is prioritising organic growth over mergers and acquisitions, with a target revenue of $15 billion, something which its Visa partnership will no doubt aid in achieving.
Freddie
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Mar 2012
$11m
GROWTH EQUITY VC
Feb 2012
$17.9m
GROWTH EQUITY VC
Total funding: $83.8m
Company benefits
- Commuter benefits
- Annual learning stipends
- Work from home opportunities
- Generous family leave
- Matched donations
- Flexible PTO
- 401(k) matching
- Paid volunteer time
Company HQ
Santa Clara, CA
Leadership
Fred Luddy
(Founder & Chairman Of The Board)Previously Software Developer at Amdahl Corporation for 4 years and CTO at Peregrine Systems for 13 years.
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