Business Operations Associate, Heartbeat Health
Virtual heart care
Be an early applicant
Virtual heart care
101-200 employees
Be an early applicant
101-200 employees
Company mission
To deliver the most effective, efficient, and engaging heart care in the world.
Role
Who you are
- Minimum of Bachelor’s degree
- 2–5 years of experience in client-facing roles, with a demonstrated ability to engage and present confidently in front of vendors and clients; background in sales, sales operations, or related functions preferred
- Strong analytical and operational skills; highly proficient in Excel/Google Sheets, Salesforce and creating slides / presentations a plus
- Autonomous self-starter who stays motivated, manages their own priorities, and delivers results independently
- Experience working in or adjacent to the healthcare industry preferred (e.g., provider systems, payers, care delivery, health tech)
- Experience working with or building networks is a plus
- Clear communicator with strong writing and organizational skills
- Resourceful and comfortable operating in evolving, fast-paced environments
- Passion for improving healthcare outcomes and a desire to do mission-driven work
What the job involves
- Heartbeat Health is seeking a motivated, sharp, and adaptable Business Operations Associate to join its Operations team
- The Business Operations Associate will play a critical role in supporting the growth and delivery of Heartbeat Health’s clinical programs, both live and prospective – including with a brand new product that Heartbeat is in the process of launching
- The Business Operations Associate role is cross-functional
- You’ll help build and manage a national partner network that serves as the operational backbone for these programs
- You’ll contribute to client-facing work across the customer lifecycle: sales, onboarding, implementation, and customer success
- This is a hands-on, high-impact position ideal for someone who thrives in fast-moving environments and wants to help shape how cardiology is
- Help to build and manage the day-to-day operations of a partner network across multiple states and several partners
- Identify, engage, and negotiate with prospective clinical vendors
- Work with our internal team and clients to help provide context on operational excellence and the value story associated with the broader program
- Lead and support implementation tasks and timelines in connection with new partner network launches, including in collaboration with internal and external stakeholders
- Develop reporting and action on key insights to fine-tune and improve partnerships and overall program operations
- Work cross-functionally with teams across growth, clinical, finance, and legal on operational, clinical, legal, and other items
Our take
Cardiovascular disease is the biggest killer in the States, and it costs the US economy over $500 billion annually. So, it is no wonder that research and innovation in this field continue apace. Heartbeat Health is part of this wave - it is a telecardiology startup offering remote monitoring tools and video consultations to aggregate clinical data and fine-tune care for heart patients.
Healthcare services have seen a pronounced customer pivot toward virtual telehealth, a trend that has exaggerated in recent years and is particularly beneficial to the United States market. Nearly 80% of rural America is considered medically underserved by brick-and-mortar sites, so there is a potentially vast customer base to play for.
Off the back of 2024 funding, Heartbeat Health is astutely investing in the enhancement of clinical services, accelerating its growth and expanding access to more customers.
Steph
Company Specialist at Welcome to the Jungle
Insights
11% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jul 2024
$25m
LATE VC
May 2021
$20m
SERIES B
Total funding: $55.9m
Company benefits
- Opt into comprehensive health, dental and vision benefits
- Enjoy flexible leave and work from home policies
- Distributed team and remote friendly culture
Company HQ
Midtown West, New York, NY
Leadership
Jeffrey Wessler
(Co-Founder & CEO)Attained an M.D. from Harvard then worked as a Cardiology Fellow and Assistant Clinical Professor of Medicine at Columbia University.
Mark Hanson
(Co-Founder & Special Advisor to the CEO)Current Adjunct Assistant Professor and a Co-Director of HealthXDS at The George Washington University, and is also a Venture Partner at NextGen Venture Partners.
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