Junior Account Manager, eToro
3 days a week in office (Canary Wharf, London)
Social trading & investment network
Open for applications
Social trading & investment network
1001+ employees
Open for applications
3 days a week in office (Canary Wharf, London)
1001+ employees
Company mission
To empower people to grow their knowledge and wealth as part of a global community of investors.
Role
Who you are
- If you’re genuinely interested in financial markets, comfortable working with numbers, have an outgoing personality who can put clients at ease, we can offer a great career path
- A degree-level education (any subject); and / or relevant experience in a similar role
- Experience working in a customer-facing role. A sales background would be a distinct advantage
- Excellent interpersonal and communication skills
- A logical and analytical approach to problem-solving
- Confident to employ basic maths skills, particularly mental arithmetic
- Strong team player and time management skills
- Literacy in Google docs/ MS Office
- Can manage administrative aspects eg client contact records
What the job involves
- Provide trade and administrative support to our global retail, corporate and institutional clients across phone, email, and web chat. Covering OTC Derivatives, RealStock and Investment products
- Gain a strong understanding of various financial instruments such as stocks, options, futures, FX, cryptocurrencies, bonds, and commodities
- Gain a strong understanding of financial markets, stock exchanges, and macroeconomic events
- Provide trading expertise on P&L and margin calculations, order types, charges, trade assistance, and investigations
- Providing an execution-only phone dealing service (following relevant training)
- Answering queries and cross-selling our products and platforms
- Running daily morning market calls
- Resolving trade disputes
Salary benchmarks
Our take
Investing used to be accessible only to financial experts, but due to advancements in open banking and fintech software development, the average person can now invest from their smartphone. However, this also makes users vulnerable to the high-risk nature of investing, resulting in a demand for easy-to-understand investment education.
eToro provides a social trading and investment platform, facilitating investment in the stock market, ETFs and index funds, cryptocurrencies and NFTs through a mobile application. In addition to providing these features, the platform also features a community-focused investment discussion board, a robo-adviser tool called CopyTrader, as well as investment education resources.
Whilst it is undeniable that the investment platform market has become highly saturated in the last few years, eToro has taken the unique angle of combining its trading platform with tools and resources that help to educate its users. Through this approach, the company aims to increase accessibility to smart investment strategies, whilst reducing the risk associated with investing as a non-expert.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
-5% employee growth in 12 months
Company
Funding (last 2 of 11 rounds)
Mar 2023
$250m
GROWTH EQUITY VC
Apr 2018
$50m
SERIES E
Total funding: $489.9m
Company benefits
- 🌴25 days annual leave - plus bank holidays
- 🏠 Flexible and Hybrid Working – 1-2 days a week in the office and working remotely the rest of the time
- 🎉 New starter welcome pack – (eToro hoodie, notepad, socks & other swag to welcome you to the family)
- 💰£10 (after tax!) added on a your eToro money card every working day
- 🕒 Occasional rewards such as “recharge days” (e.g. 3 extra paid holiday days in 2022) to help with work/life balance
- 🤑 $1000 in trading credits on the day you start
- 💰 Contributory Company Pension
- 📚$250 self development budget, with scope to increase where suitable
- 🩺Private Medical Insurance
- 🏥Income protection & life insurance
- 💻Company laptop, plus dual monitors for home working
- 🎉 Regular socials, events and rewards to celebrate our continued growth
- 🎂 Birthday payment of £50 – and an additional £100 winter holiday payment
Company values
- Simplicity
- Innovation
- Quality
- Enjoyment
- Openness
Company HQ
Canary Wharf, London, UK
Articles
Leadership
Yoni Assia
(Founder & CEO)Board Member at Meitav Dash. Co-Founder and former Development Manager of WiTech Communications' CDRide.
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