Associate Compliance Manager, Upstart
Growth
$109.2-151k
+ Target bonuses + Equity compensation
More information about location
AI lending marketplace
Be an early applicant
AI lending marketplace
1001+ employees
Be an early applicant
$109.2-151k
+ Target bonuses + Equity compensation
More information about location
1001+ employees
Company mission
To enable effortless credit based on true risk.
Role
Who you are
- 3+ years of experience in compliance, legal, risk, marketing operations, or a related field
- Strong written and verbal communication skills with demonstrated ability to deliver clear, actionable feedback
- Proven ability to manage multiple projects or high-volume work under tight deadlines
- Experience reviewing or handling customer-facing content in a regulated or fast-paced environment
Desirable
- Knowledge of consumer protection concepts such as UDAAP, TCPA, or advertising compliance
- Ability to balance risk mitigation with business enablement, offering practical solutions instead of binary decisions
- Skilled in using AI tools for tasks like drafting, summarizing, or organizing content
- Experience collaborating with cross-functional teams such as Marketing, Product, or Legal
- Comfortable navigating ambiguity and applying sound judgment when regulatory guidance is not black and white
- Familiarity with creative or content review tools such as Figma or similar platforms
What the job involves
- Upstart’s Product Compliance team is a collaborative, solution-oriented group that partners closely with Product, Marketing, and Operations to enable innovation while mitigating regulatory risk
- The team is focused on embedding compliance into the product development lifecycle, helping the business move fast without sacrificing control
- Our goal is to build trust through clear guidance, scalable processes, and proactive risk management
- As the Associate Compliance Manager at Upstart, you will play a key role in enabling compliant growth by reviewing marketing collateral and partner materials across Upstart’s lending products
- You’ll collaborate with Marketing and other business teams to support fast-paced launches while ensuring content aligns with regulatory expectations and internal policies
- Your judgment, communication skills, and flexibility will be essential to helping the business navigate ambiguity and deliver compliant, customer-centric messaging
- Review and provide feedback on marketing assets (social media, direct mail, email, co-branded materials) to ensure alignment with compliance standards
- Translate complex policies and regulations into clear, actionable guidance for Marketing teams
- Partner with cross-functional stakeholders to find creative, risk-aware solutions that support business objectives
- Maintain organized, audit-ready documentation of decisions and rationales
- Support process improvements that increase the speed and consistency of compliance reviews
- Act as a project manager for cross-functional compliance initiatives that support growth and transformation
Our take
Business startups across the world usually seek out funding, but this is often difficult for companies led by millenials. Millennial entrepreneurs with an excellent track record in business are increasingly requiring access to these loans, but their lack of credit history results in proposals frequently being declined.
Upstart provides loans that are aimed towards the target audience of millennials with entrepreneurial intentions, offering low interest rates that average at 12%. The company claims these rates are 10% lower than traditional lenders, and the service aims towards ensuring that the client is subject to no further fees (such as prepayment penalties).
Upstart claims that its unique selling point lies in the fact that its loans are funded the day after approval. Whilst the service focuses on personal loans for business, the company has also expanded to offer loans for car refinancing. Over 2022 and 23, Upstart's stocks fell dramatically and an investigation was undertaken by a law firm representing the company's long-term investors over alleged security law violations by its board of directors. However, the end of 2023 saw a 20% stock value rise for Upstart after its partnership with Mutual Security Credit Union led to a rise in customers, indicating that it is on the up after a difficult two years.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-16% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Apr 2019
$50m
SERIES D
Mar 2017
$32.5m
SERIES D
Total funding: $135.7m
Company benefits
- Comprehensive health plans
- 401k Plan
- Life insurance
- Disability insuranc
- Generous vacation policy
- Flexible time off
- Parental leave
- Technology equipment budget
- Personal development budget
- Various clubs and extracurricular activities
- Catered lunches
- Fully-stocked micro-kitchen
Company HQ
South San Mateo, San Mateo, CA
Leadership
David Girouard
(CEO)They started their career at Accenture and Booz Allen & Hamilton before working in Product Management at Apple and Virage. They left their role of 8 years as President of Enterprise at Google to found Upstart in March 2012.
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