International Customer Success Manager, Qobra
€50-60k
Plus equity
Sales commission software
Be an early applicant
Sales commission software
21-100 employees
Be an early applicant
€50-60k
Plus equity
21-100 employees
Company mission
To become the European leader in the sales compensation market and to go on to reform business sales processes by developing an entire software suite.
Role
Who you are
- 3–5 years experience in Customer Success / Account Management in SaaS
- Proven experience owning renewals with revenue responsibility
- Strong analytical mindset, comfortable using data to drive adoption & retention
- Able to understand complex SaaS environments and technical structures
- Excellent communication skills in French and English (written & spoken)
- Good negotiation skills
- High ownership and autonomy
- Comfortable managing ~40 accounts simultaneously
- Customer-obsessed with strong relationship-building skills
- Resilient and structured in high-growth environments
What the job involves
- Our Customer Team (8 people) sits at the core of Qobra’s growth engine. Beyond onboarding, we ensure long-term adoption, retention, and expansion across a fast-growing portfolio of international tech companies
- We are hiring a Confirmed Customer Success Manager (3–5 years experience) to manage a portfolio of ~40 accounts (~€450k ARR), including 25% international customers
- This role owns renewals commercially (GRR Target) and contributes to expansion opportunities (Upsell Target)
- You will work with french and international tech companies mostly operating sophisticated revenue and compensation models
- Imagine you joined Qobra and 12 months from now:
- Your portfolio delivers strong Gross Revenue Retention, consistently meeting or exceeding targets
- Renewals are anticipated, negotiated confidently, and secured without last-minute firefighting
- Your customers see Qobra as mission-critical in their compensation operations
- QBRs are strategic moments where you clearly demonstrate ROI and product impact
- You proactively detect usage risks and act before churn becomes visible
- Expansion opportunities naturally emerge from strong relationships and value delivered
- You are recognized internally as a reliable, autonomous CSM who drives impact without heavy supervision
Application process
- HR Phone Screen
- Excel Test
- Who Interview
- Business Case
- Founders interview
Our take
Cash compensation for sales teams is the largest sales cost for the majority of B2B companies. Despite this, companies face problems when it comes to managing sales commissions, as they often have to rely on manual processes.
Paris-founded Qobra serves to resolve this with its sales compensation software. It's a no-code platform that combines the flexibility of an Excel sheet with the power and capabilities of software, enabling companies to automate these processes.
2023 financing has been invested in developing its software offering by expanding the number of features. Moving forward, the company will add new integration to support all major CRM, HRIS, ERP, and Data Warehouse tools and ultimately expand its user base.
Steph
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 3 rounds)
Oct 2023
$11.6m
SERIES A
Mar 2022
$5.8m
SEED
Total funding: $17.6m
Company benefits
- 💕 Well-being - Alan for your health, Gymlib for your energy, Swile for your pleasure and much more
- ✈️ Remote work - We value work-life balance highly, therefore we have a flexible remote policy
- 🕺Regular social & team events - Off-site, team lunch, afterworks...Cohesion matters to us!
Company HQ
Ris-Orangis, France
Leadership
Antoine Fort
(Co-Founder & CEO)Previously acted as a Digital Transformation Consultant for Sopra Steria and Business Developer for The Triana Group.
Axel Poitral
(Co-Founder & CPO)Served as Product Builder for PayFit and as a Strategy Consultant for A.T. Kearney.
Tanguy Moullec
(CTO)Previously acted as a Full Stack Engineer for Capgemini and as a Prototyper & Developer for Paris Digital Lab.
Salary benchmarks
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