SEO Customer Success Manager, LinkGraph

Enterprise Accounts

Salary not provided

$3k - $6k USD per month

Mid and Senior level

Remote from Canada, Europe, UK, US

More information about location

SEO software

Be an early applicant

SEO software

101-200 employees

B2BEnterpriseSaaSAdvertisingWeb Design

Be an early applicant

Salary not provided

$3k - $6k USD per month

Mid and Senior level

Remote from Canada, Europe, UK, US

More information about location

101-200 employees

B2BEnterpriseSaaSAdvertisingWeb Design

Company mission

To engineer products and services that help websites improve their performance on Google, and making the world a better place while they do it.

Job

Company

Role

Who you are

Minimum of 3-5 years of experience managing large-scale, enterprise-level SEO or digital marketing campaigns
Strong knowledge of SEO principles, PPC, and digital marketing fundamentals with the ability to explain technical concepts clearly to clients
Extremely comfortable with technology - you love data and are great with numbers
Someone looking for a fast-paced startup culture to grow in
Proactive problem-solver committed to delivering excellence
Highly detail-oriented personality type. You are the most organized person you know!
Strong written and verbal communication skills, with experience presenting results and recommendations to clients
If you’re smart, ambitious, and passionate about working for a tech company, we want to hear from you!

What the job involves

We're looking to bring on a client focused SEO Customer Success Manager – Enterprise Accounts to help us propel our growth
Providing the best possible experience for our clients. You'd be managing and growing your own book of business and scaling together
Managing and growing your own portfolio of SEO clients, serving as their primary point of contact
Retaining and building relationships with our clients. Doing highly analytical reporting on their campaign performance, and developing strategy where needed
Continuously stay updated on the latest SEO trends, updates, and Google algorithms to effectively analyze client websites and provide actionable, high-value recommendations
Improving workflow and process to streamline operations and client satisfaction
Creating upsell and cross-sell proposals for existing clients
Onboarding new clients assigned by the sales team. We have a great client retention rate and want to keep it that way. Our clients’ successes are our priority

Application process

Initial screening call with our recruitment team
Technical assessment to showcase your skills (if applicable)
Final interview with our Hiring Manager
Offer extended

Our take

Google relies on over 200 ranking factors when determining whether to rank web pages. LinkGraph’s data-driven SEO allows site owners to execute a comprehensive on-page and off-site strategy for boosting their Google rank, all from the convenience of a single platform.

LinkGraph has already made a name for itself as a very reputable company; its customer base includes Samsung, P&G, McAfee, and Shutterfly. It has been acknowledged as an exemplary leader in the B2B space by the Clutch Leader Awards for several years in a row, experiencing a revenue growth of 500% during that time.

The company has targeted a niche within SEO by offering a wide scope of services, scalability, and (most notably) free SEO software and tools. LinkGraph’s growth is showing no signs of slowing down as it has quickly become one of the most successful companies within its market.