SEO Customer Success Manager, LinkGraph
Enterprise Accounts
$3k - $6k USD per month
More information about location
SEO software
Job no longer available
SEO software
101-200 employees
Job no longer available
$3k - $6k USD per month
More information about location
101-200 employees
Company mission
To make SEO easy, accessible, and profitable for brands of all sizes.
Role
Who you are
- Minimum of 3-5 years of experience managing large-scale, enterprise-level SEO or digital marketing campaigns
- Strong knowledge of SEO principles, PPC, and digital marketing fundamentals with the ability to explain technical concepts clearly to clients
- Extremely comfortable with technology - you love data and are great with numbers
- Someone looking for a fast-paced startup culture to grow in
- Proactive problem-solver committed to delivering excellence
- Highly detail-oriented personality type. You are the most organized person you know!
- Strong written and verbal communication skills, with experience presenting results and recommendations to clients
- If you’re smart, ambitious, and passionate about working for a tech company, we want to hear from you!
What the job involves
- We're looking to bring on a client focused SEO Customer Success Manager – Enterprise Accounts to help us propel our growth
- Providing the best possible experience for our clients. You'd be managing and growing your own book of business and scaling together
- Managing and growing your own portfolio of SEO clients, serving as their primary point of contact
- Retaining and building relationships with our clients. Doing highly analytical reporting on their campaign performance, and developing strategy where needed
- Continuously stay updated on the latest SEO trends, updates, and Google algorithms to effectively analyze client websites and provide actionable, high-value recommendations
- Improving workflow and process to streamline operations and client satisfaction
- Creating upsell and cross-sell proposals for existing clients
- Onboarding new clients assigned by the sales team. We have a great client retention rate and want to keep it that way. Our clients’ successes are our priority
Application process
- Initial screening call with our recruitment team
- Technical assessment to showcase your skills (if applicable)
- Final interview with our Hiring Manager
- Offer extended
Our take
Google relies on over 200 ranking factors when determining whether to rank web pages. LinkGraph’s data-driven SEO allows site owners to execute a comprehensive on-page and off-site strategy for boosting their Google rank, all from the convenience of a single platform.
LinkGraph has already made a name for itself as a very reputable company; its customer base includes Samsung, P&G, McAfee, and Shutterfly. It has been acknowledged as an exemplary leader in the B2B space by the Clutch Leader Awards for several years in a row, experiencing a revenue growth of 500% during that time.
The company has targeted a niche within SEO by offering a wide scope of services, scalability, and (most notably) free SEO software and tools. LinkGraph’s growth is showing no signs of slowing down as it has quickly become one of the most successful companies within its market.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-8% employee growth in 12 months
Company
Company benefits
- Everyone has a voice: We don’t have time for office politics and hierarchies. Everyone should be heard, valued and empowered.
- Room to grow: Our team is growing quickly! You’ll get ownership and have plenty of opportunities to grow.
- Remote work flexibility: We are a fully remote team and provide the tools and support you need to work from wherever you are.
- Multicultural community: Our team is located all over the globe, and we love sharing our cultures through remote work events.
- Support your causes: We provide monthly opportunities that build community and allow you to earn charitable gifts for the causes you care about!
- LinkGraph cares: Thousands of dollars of our revenue each month go to nonprofit organizations making our world a better place.
Company HQ
Kips Bay, New York, NY
Leadership
Manick Bhan
(Founder, CEO & CTO)Current CTO & Head of Product at Search Atlas, Director of Animal Heroes Fund, and Photographer at Voyage. Founder and former CEO, CTO of Rukkus.
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