Implementation Manager, FoundryOS

• You’re an experienced implementer and delivery expert with a track record of successfully delivering multiple platform or software rollouts in client-facing roles, ideally within finance, wealth, or private banking
• You possess strong technical acumen, confidently handling system configuration, data migrations, and integrations, and you’re equally at ease collaborating with client IT as well as business users
• Instead of seeing yourself simply as a project manager, you approach every engagement as a consultative partner - able to interpret, challenge, and distil even the most ambiguous requirements into clear, workable solutions
• Your organisational skills are proven, and you combine a structured approach with the flexibility to adapt to changing circumstances when required
• You enjoy not only delivering high-quality implementations but also capturing learnings to help us build more scalable and repeatable processes for the future
• Ideally, you’ve worked at or with financial services companies and understand the unique compliance, risk, and operational nuances they face
• Communication comes naturally to you; you’re comfortable interacting with both technical and non-technical teams, and you’re energised by the opportunity to help co-create new ways of working as our client base grows

Desirable

• Lead end-to-end implementation projects for new clients - from discovery, solution design, implementation and launch
• Contribute to our growth targets by delighting clients and ensuring implementation targets are met
• Act as the primary technical and operational liaison for client teams, translating their requirements into tailored platform setups without unnecessary complexity
• Balance technical, compliance and commercial considerations for us and our clients
• Build, document, and continuously improve implementation playbooks for repeatability and quality
• Support technical integrations (think APIs, migrations, integrations with other systems) with a hands-on approach - able to troubleshoot and resolve issues directly
• Train client teams (and occasionally create simple training materials), ensuring they’re confident using and administering the platform
• Collaborate with product and engineering teams to flag issues, shape roadmap priorities, and advocate for what clients truly need
• Help shape our Implementation function from scratch: tools, metrics, knowledge bases, and best practices

• At FoundryOS we focus hard on getting the best talent into our team. We are committed to making our recruitment process transparent and simple
• We are committed to diversity and will always accommodate your needs during our hiring process
• We don't use AI or chatbots for interviewing; you will always be talking with a real person
• Step 1: Meet the recruiter
• If you meet the grade we will have a short discussion with you to understand you more and get to know us and the role
• Step 2: First (technical) interview
• The team you could be working with will interview you. Some roles have a technical part of the interview process
• Step 3: Second (final) interview
• A second stage interview will go deeper about you and how you align with us as a company
• Step 4: Decision
• We will make a decision and let you know why. We will never ghost you or give you generic feedback
• You can only apply once
• Make sure to take one last look before you hit “Submit”: You can only apply once. If you’ve already submitted an application for this job, you won’t be able to do it again
• Personal information:
• Please fill out some basic information about you