Senior IT Manager, Snorkel AI
$180-220k
All offers include equity compensation in the form of employee stock options.
1+ day a week in office
The AI data research lab
Job no longer available
The AI data research lab
501-1000 employees
Job no longer available
$180-220k
All offers include equity compensation in the form of employee stock options.
1+ day a week in office
501-1000 employees
Company mission
To empower everyone to solve their most impactful problems through data-centric AI.
Role
Who you are
- Bachelor’s degree in Information Technology, Computer Science, or a related field; or equivalent practical experience
- 7+ years of progressive experience in IT infrastructure and operations management
- Demonstrated experience with account provisioning and identity management systems (e.g., Google Workspace, Okta,, AWS, etc.)
- Experience managing A/V systems (Zoom, conference room tech, digital signage)
- Gen AI tooling experience: OpenAI, ChatGPT, Anthropic, Gemini,
- MDM & Device Management with Jamf
- Excellent problem-solving, communication, and leadership skills
- Proven budget management and vendor negotiation experience
- Manage and control user access to Wi-Fi office networks with Cisco Meraki
What the job involves
- We are looking for a Senior Manager of IT to lead and scale our IT operations during a period of rapid growth
- Reporting to senior leadership, this role is responsible for driving strategic initiatives that ensure our technology infrastructure aligns with business goals, enhances operational efficiency, and supports innovation across the organization
- The ideal candidate will combine technical expertise with strong leadership skills, fostering a collaborative and performance-driven culture within the IT team
- Team Leadership: Manage and mentor a team of Technical IT support professionals, ensuring high levels of performance, morale, and professional growth
- Technical Expertise: Serve as the primary escalation point for complex technical issues, providing advanced troubleshooting and resolution guidance
- Process Improvement: Identify and implement continuous process improvements to enhance support operations and reduce incident rates
- Technology & Innovation Adoption: Define the vision for technology adoption and oversee major innovation projects, securing funding and resources. Identify opportunities to improve operational efficiency through technology, automation, and process improvements
- IT Operations & Infrastructure Management: Oversee the design, implementation, and maintenance of scalable IT systems, including hardware, software, networks, and cloud-based services. Manage IT incidents, problem resolution, and service desk operations using Zendesk, Jira Service Management and Confluence. Supervise onsite IT support of our offices located in San Francisco, Redwood City and New York
- Project & Change Management: Approve and oversee major IT projects and technology implementations. Ensure smooth execution of technology rollouts with minimal business disruption, focusing on resource utilization
- Communications & Documentation: Develop communication and documentation strategies, ensuring organizational standards. Facilitate cross-functional collaboration to align IT initiatives with business needs and enhance employee productivity
- Financial & Vendor Management: Develop and oversee the IT financial strategy, including budgeting, forecasting, and expenditure approval. Manage vendor relationships, including procurement of IT assets and services, ensuring cost-effective contracts and partnerships. Implement robust tracking systems for software licenses and cloud-based solutions, ensuring efficient cost management
Our take
Demand for AI is increasing in almost every industry, but the machine learning that fuels it is tedious to set up. In order to train machine learning algorithms, training data must be labelled manually, and this contributes to expenses in time, money and resources when integrating AI within a business.
Snorkel AI develops programmatic approaches to data labelling in order to automate the setup process of machine learning and decrease the required timeframe for a business to begin providing AI services. In addition to these automated data categorization services, the company also integrates data training, management, and analysis into a unified AI-deployment platform.
The complex computer science behind AI setup has resulted in many businesses without computer science backgrounds being left behind, and Snorkel AI has set this as their target audience. And recently, the company raised some serious funding which it plans to use to expand the company;'s engineering, research, and go-to-market efforts.
Kirsty
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 4 rounds)
May 2025
$100m
SERIES D
Aug 2021
$85m
SERIES C
Total funding: $235m
Company benefits
- Health: Snorkelers and their dependents are covered by comprehensive medical, dental, and vision plans.
- Wellness: All Snorkelers get a yearly wellness stipend to use on anything related to health and well-being.
- PTO and rest days: We provide unlimited personal time off so you can find your work-life balance. Plus, two company-wide rest days per quarter in addition to company holidays.
- One global team: From our headquarters in Redwood City, CA, to regional offices in San Francisco and New York, we work together as one global team.
- Events: Get to know your fellow Snorkelers outside of work! We host regular events and learning opportunities for our teams across our offices and virtually to connect, have fun, and grow.
- Family leave: Snorkel offers generous parental leave for both birthing and non-birthing parents based on eligibility.
Company HQ
Centennial, Redwood City, CA
Leadership
Alex Ratner
(Co-Founder & CEO)Studied at Harvard and received a PhD from Stanford. They are also an Assistant Professor at the University of Washington.
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