Senior IT Manager, Snorkel AI
$180-220k
All offers include equity compensation in the form of employee stock options.
1+ day a week in office
Data-centric enterprise AI platform for
Be an early applicant
Data-centric enterprise AI platform for
101-200 employees
Be an early applicant
$180-220k
All offers include equity compensation in the form of employee stock options.
1+ day a week in office
101-200 employees
Company mission
To empower everyone to solve their most impactful problems through data-centric AI.
Role
Who you are
- Bachelor’s degree in Information Technology, Computer Science, or a related field; or equivalent practical experience
- 7+ years of progressive experience in IT infrastructure and operations management
- Demonstrated experience with account provisioning and identity management systems (e.g., Google Workspace, Okta,, AWS, etc.)
- Experience managing A/V systems (Zoom, conference room tech, digital signage)
- Gen AI tooling experience: OpenAI, ChatGPT, Anthropic, Gemini,
- MDM & Device Management with Jamf
- Excellent problem-solving, communication, and leadership skills
- Proven budget management and vendor negotiation experience
- Manage and control user access to Wi-Fi office networks with Cisco Meraki
What the job involves
- We are looking for a Senior Manager of IT to lead and scale our IT operations during a period of rapid growth
- Reporting to senior leadership, this role is responsible for driving strategic initiatives that ensure our technology infrastructure aligns with business goals, enhances operational efficiency, and supports innovation across the organization
- The ideal candidate will combine technical expertise with strong leadership skills, fostering a collaborative and performance-driven culture within the IT team
- Team Leadership: Manage and mentor a team of Technical IT support professionals, ensuring high levels of performance, morale, and professional growth
- Technical Expertise: Serve as the primary escalation point for complex technical issues, providing advanced troubleshooting and resolution guidance
- Process Improvement: Identify and implement continuous process improvements to enhance support operations and reduce incident rates
- Technology & Innovation Adoption: Define the vision for technology adoption and oversee major innovation projects, securing funding and resources. Identify opportunities to improve operational efficiency through technology, automation, and process improvements
- IT Operations & Infrastructure Management: Oversee the design, implementation, and maintenance of scalable IT systems, including hardware, software, networks, and cloud-based services. Manage IT incidents, problem resolution, and service desk operations using Zendesk, Jira Service Management and Confluence. Supervise onsite IT support of our offices located in San Francisco, Redwood City and New York
- Project & Change Management: Approve and oversee major IT projects and technology implementations. Ensure smooth execution of technology rollouts with minimal business disruption, focusing on resource utilization
- Communications & Documentation: Develop communication and documentation strategies, ensuring organizational standards. Facilitate cross-functional collaboration to align IT initiatives with business needs and enhance employee productivity
- Financial & Vendor Management: Develop and oversee the IT financial strategy, including budgeting, forecasting, and expenditure approval. Manage vendor relationships, including procurement of IT assets and services, ensuring cost-effective contracts and partnerships. Implement robust tracking systems for software licenses and cloud-based solutions, ensuring efficient cost management
Our take
Demand for AI is increasing in almost every industry, but the machine learning that fuels it is tedious to set up. In order to train machine learning algorithms, training data must be labelled manually, and this contributes to expenses in time, money and resources when integrating AI within a business.
Snorkel AI develops programmatic approaches to data labelling in order to automate the setup process of machine learning and decrease the required timeframe for a business to begin providing AI services. In addition to these automated data categorization services, the company also integrates data training, management, and analysis into a unified AI-deployment platform.
The complex computer science behind AI setup has resulted in many businesses without computer science backgrounds being left behind, and Snorkel AI has set this as their target audience. As of 2023, this customer base has tripled in size since Snorkel AI's founding and in 2024, enjoyed a new round of funding. With these promising developments, the company continues to innovate the sector.
Kirsty
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 3 rounds)
Aug 2021
$85m
SERIES C
Apr 2021
$35m
SERIES B
Total funding: $135m
Company benefits
- Home office allowance
- Yearly wellness stipend
- Healthy meals, snacks & drinks in office
- 401k with a 100% match up to 5% of annual salary
- Regular team events
- Generous paid parental leave
- Work from home opportunities
- Health insurance
Company HQ
Centennial, Redwood City, CA
Leadership
Alex Ratner
(Co-founder & CEO)Studied at Harvard and received a PhD from Stanford. They are also an Assistant Professor at the University of Washington.
Paroma Varma
(Co-founder)They hold a PhD from Stanford and was VP of Corporate Relations at the Society of Women Engineers. They have collaborated with teams at Facebook and Intel.
Braden Hancock
(Co-founder & Head of Technology)They have a PhD in Computer Science from Stanford, and worked as a Research Assistant with the Air Force and MIT. They were also a Software Engineer at Google, and a Researcher at Facebook.
Henry Ehrenberg
(Co-Founder)They studied at Yale and Stanford and worked at Facebook as a Quantitative Engineering Intern and a Senior Applied Research Scientist.
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