Senior Site Reliability Engineer, Exygy

• Extensive expertise building and deploying web apps in AWS, Azure, and GCP Networking
• Distributed systems
• Public cloud and container security (RBAC, process isolation, network security, firewalls, certificate management, etc.)
• Reliability engineering (disaster resilience, multi-zonal deployments, logging practices, SLOs/SLIs, monitoring, deployment strategy, etc.)
• Kubernetes
• Docker/containers
• Terraform
• Python
• Version control systems (we use Git/GitHub)
• Linux
• DevOps concepts and best practices
• Authentication technologies such as OIDC, SAML

Desirable

• Exygy seeks an enthusiastic and experienced Senior SRE who is passionate about making a difference in the world with technology. Join our growing team to build and support a wide variety of high-impact projects across all of Exygy
• As an SRE you’ll spend most of your time working with the CiviForm team to support product development, manage staging and production environments and develop deployment systems and infrastructure so that the platform is secure and dependable
• Report To: Principal Engineer on Civiform
• This role does not have supervisory responsibility
• This role is a P3 level - this is an internal grade level which correlates with our salary bands and compensation philosophy
• Participate in the development of CiviForm products as a service, building upon our existing deployment system and building out a new Kubernetes-based prototype to ensure robust, secure, and scalable production instances
• Manage staging and production environments, being on call to address outages
• Work with governments with issues related to the service
• Own and evolve the deployment systems
• Participate in the development of a new CiviForm SaaS (Software as a Service)
• Own development of this deployment system utilizing Kubernetes from prototyping through to delivery
• Civiform’s existing infrastructure is currently defined with Python and Terraform, deployed into AWS and Azure. Improve the flexibility and features of the system to meet the needs of governments deploying CiviForm to their own cloud providers
• Define, implement, gather, and analyze metrics from deployments to identify areas for improvement related to cloud configuration
• Partner with the engineering team to improve services through rigorous testing and release procedures, as well as resolving scaling issues and improving resilience
• Draft Service Level Objectives and define Service Level Indicators, and implement them
• Develop playbooks for deployments, including implementing a strategy for monitoring and alerting and how to address issuesIdentify and mitigate security risks in deployments
• Contribute to CI/CD implementation and best practices
• Full-time employees are expected to work 32-40 hours in a typical week
• We aim to hold all internal meetings between 10 AM - 3 PM PT. We expect all Exygy staff to be available during these set working hours