Technical Program Manager, EnergyHub
Platform Integrations
More information about location
Energy management platform
Job no longer available
Energy management platform
101-200 employees
Job no longer available
More information about location
101-200 employees
Company mission
To empower utilities and their customers to create a clean, distributed energy future
Role
Who you are
- We are looking for someone who can thrive in a fast-paced environment, can convey the value of integrations to our platform, and can manage scope and stakeholders in ensuring those integrations succeed
- Experience in demand response, API integrations, and communication protocols (e.g., IEEE 2030.5, OpenADR)
- Strong communication skills - especially external, with customers, partners/vendors, leading technical and implementation overviews
- Experience with REST API architecture, status codes, authentication
- A demonstrated ability to collaborate in an effective manner among cross-functional stakeholders, while operating within existing resources
- Demonstrated ability to communicate complex issues/needs in a clear, precise, and actionable manner to influence and advocate change
- Experience with cloud-based SaaS products
Desirable
- Bachelor's degree and 5-7 years of experience in technical program management, product management, developer relations, or related roles
- Energy industry preferred, particularly demand side or DER management
- An understanding of residential distributed energy resources (DERs), such as smart thermostats, battery energy storage systems, EV’s, etc. and their benefits to the grid
- Familiarity with utility systems such as ADMS, DERMS, SCADA
- Strong sense of curiosity and a mission to learn
- Project management experience - tools, frameworks, processes
- Experience with support tools and systems for external parties to log, prioritize, resolve
What the job involves
- Our Implementation team is hiring a Program Manager to lead complex integrations we engage in with our utility clients
- This Program Manager role is a client facing technical delivery expert, an effective communicator, a trusted advisor, and an influencer of key decisions regarding the benefits of and how to integrate with EnergyHub’s platform
- EnergyHub unlocks value for our utility clients through complex integration with the EnergyHub platform
- EnergyHub’s Platform API is designed to support utility‑managed distributed energy resource (DER) programs and allows utilities to exchange information with EnergyHub
- These integrations are at the forefront of innovation in our sector, enabling automated customer validation, association of devices to electric grid locations, and improved forecasting, control, and reporting to utilities
- Success in this role will mean collaboratively guiding EnergyHub’s clients and partners to launch new integrations to the EnergyHub platform and managing those integration efforts through to successful completion
- To be impactful in this role, you have a strong technical skill set, are highly organized, and are an excellent communicator
- Manage platform integrations with utility clients and vendors, ensuring on-time delivery of a portfolio of integration projects, including requirements discovery, scoping, project planning, project management, testing, and launch to production
- Champion the value of EnergyHub’s platform APIs and integrations (e.g. OpenADR) by conveying key use cases, benefits, and the overall integration process
- Provision access to API docs, sandbox environments, testing procedures to ensure full understanding of the integration process
- Develop repeatable playbooks for integrations of platform systems such as Customer Information Systems, Grid DERMS, and OpanADR dispatches
- Work with internal stakeholders like Product Management, Engineering, Solutions Engineering, Sales, and Client Success teams to ensure that clients / partners understand the critical path and are kept on track
- Ensure successful integrations and launches by coordinating with external cross-functional counterparts, specifically program management, engineering, product teams
Our take
Power grids are becoming increasingly complicated due to the increased usage of distributed energy resources (DER) in homes such as electric vehicles, home batteries, and thermostats. This complexity arises from the fragmented nature of DER providers and their lack of integration with management systems, making it difficult for renewable energy and other advanced grid services to operate reliably.
EnergyHub provides a DER management system that facilitates the management of DERs at scale, helping to provide the digital infrastructure for flexible electricity demand, voltage and frequency regulation and real-time analytics. It also provides end-to-end support for the acquisition, enrollment, and aggregation of customer-owned DERs.
Whilst the DER industry faces significant challenges in integrating into existing power grids, EnergyHub is providing the infrastructural and data flexibility required to future-proof the reliability of power networks. The company partners with major DER providers - Siemens, Nest and Tesla to name a few - and provides the technical support required for them to meet their long-term strategic goals and work towards a renewable future.
Steph
Company Specialist at Welcome to the Jungle
Insights
29% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jun 2024
$1.5m
GRANT
Aug 2011
$14.5m
SERIES B
Total funding: $31.6m
Company benefits
- 401(k) with employer match
- HSA and FSA options
- Medical opt-out allowance
- 100% paid medical insurance for employees
- Tuition reimbursement and continuing ed stipend
- Work from our Brooklyn or Burlington office, or fully remote
- Dog Fridays at Brooklyn HQ
- Company happy hours
- Wellbeing subsidy
- Bi-annual full-team meetings at our Brooklyn HQ
Company HQ
Fort Greene, NY
Leadership
Seth Frader-Thompson
(President)Director of Business Development for Honeybee Robotics from 2003 to 2007.
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