Senior Solution Consultant, ServiceNow
Nonprofit
$84.1-118.5k
+ Variable/incentive compensation + Employee Stock Purchase Plan
Travel : 30%
Cloud-based digital workflows for enterprises
Be an early applicant
Cloud-based digital workflows for enterprises
1001+ employees
Be an early applicant
$84.1-118.5k
+ Variable/incentive compensation + Employee Stock Purchase Plan
Travel : 30%
1001+ employees
Company mission
To transform IT to revolutionise the enterprise.
Role
Who you are
- 5+ years of experience
- Deep technical expertise with ServiceNow or similar enterprise platforms (e.g., Salesforce, Workday, Oracle, Microsoft Dynamics)
- Exceptional executive presence and storytelling
- Trusted advisor with strong sales acumen and technical leadership
- Drives solution strategy for high-value, strategic opportunities
- Influences product direction and leads executive-level engagements
- Territory management skills, including pipeline building and working with Sales counterpart to promote execution excellence
- Operates across multiple accounts or regions
- Experience working collaboratively with product management, product marketing, partners, and professional services
- Boston Area preferred
What the job involves
- As a member of our Americas ServiceNow.org Solution Consulting team, you will have a major impact on our future success by supporting reimagine work experiences through ServiceNow’s AI + Data + Workflow Platform
- You will guide revenue for one of our Technology Solutions with the support and partnership of Sales, Product Management, and the executive team
- This is a hands-on technical consultant who can go wide and deep on solution delivery and solution positioning during sales cycles
- You will have a major impact on our future success by supporting the Employee Experience, Customer Workflow, ITX Solution Sales
- You will help guide revenue for one of our products with the support and partnership of Sales, Product Management, and the executive team
- The Solution Consultant is a technical consultant with the advanced ability to develop, position and provide product-specific solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory
- Support product sales as a technical and domain expert of a client-facing sales team that pursues customers and prospects across non-profit industries
- Lead discovery workshops to determine customers' challenges
- Design and deliver tailored demonstrations of ServiceNow's AI-powered experiences to align our solution with customer needs
- Build and configure end-to-end demo flows that showcase AI-enhanced self-service, automation, and insight
- Develop client partner relationships
- Guide strategic programs in top accounts such as customer journey sessions for roadmap and outcome agreement
- Provide feedback to product management about product enhancements that can address customer needs and provide additional value
- Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team
- Stay current on competitive analysis and market differentiation
- Support marketing events including executive briefings, conferences, user groups, and trade shows
Our take
ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations, transforming old, manual ways of working into modern digital workflows. The company was founded in 2004 with a vision to build a cloud-based platform that would enable regular people to route work effectively through the enterprise.
Much as Salesforce enables a company to manage its external clients by keeping a record of all contacts and interactions, ServiceNow promises an internal system to meet the needs of employees. It has succeeded in claiming half the market, setting itself apart from legacy IT service-management software players like BMC Software, Hewlett Packard Enterprise, Cherwell Software and CA Technologies.
The company's success comes from two product traits: simplicity and customisability. ServiceNow's IT tools don't require the IT department to set them up. Once running, they offer a single collection centre for requests, data points and checklists, all of which can in turn be analysed by algorithms to predict needs, flag concerns and measure efficiency.
The company has more than 7500 customers, including 80% of the Fortune 500 list of the United States' largest corporations. ServiceNow now looks to increase its revenue threefold in upcoming years and has entered into a 5-year partnership plan with Visa, beginning with the launch of a Visa-integrated dispute resolution solution for issuers. The company is prioritising organic growth over mergers and acquisitions, with a target revenue of $15 billion, something which its Visa partnership will no doubt aid in achieving.
Freddie
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Mar 2012
$11m
GROWTH EQUITY VC
Feb 2012
$17.9m
GROWTH EQUITY VC
Total funding: $83.8m
Company benefits
- Commuter benefits
- Annual learning stipends
- Work from home opportunities
- Generous family leave
- Matched donations
- Flexible PTO
- 401(k) matching
- Paid volunteer time
Company HQ
Santa Clara, CA
Leadership
Fred Luddy
(Founder & Chairman Of The Board)Previously Software Developer at Amdahl Corporation for 4 years and CTO at Peregrine Systems for 13 years.
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