Frontend Staff Software Engineer, Parloa

• Proven track record as a Staff Software Engineer with +4 years of experience
• Expertise in designing, developing, and operating high-performance, low-latency software systems for real-time processing and streaming data
• Deep proficiency in React, NextJS, and TypeScript, with a focus on architecting scalable, maintainable, and testable solutions
• Strong foundation in front-end technologies, including HTML, SCSS, and a commitment to accessibility standards and best practices
• Advanced knowledge of API design principles (RESTful APIs and/or GraphQL) for efficient and scalable data flow solutions
• Mastery of testing methodologies and tools (e.g. Playwright/Cypress, react-testing-library, jest/vitest) within a test-driven development environment
• Deep understanding of how product analytics can drive user-centric insights and create business value
• Thrives in fast-paced, agile environments, consistently delivering high-quality, scalable code while driving impactful projects to successful completion
• Demonstrated strong leadership and collaboration skills, effectively communicating and working seamlessly across cross-functional teams to achieve shared business objectives
• Passionate about mentoring and guiding junior and mid-level engineers, fostering a culture of knowledge sharing, continuous learning, and professional growth within the team
• Proactively drives technical excellence, continuously learning and inspiring others to improve their skills and deliver impactful solutions

Desirable

• Parloa’s Engineering teams are passionate about building cutting-edge solutions that are both effective and easy to use
• We constantly seek to improve the operability and scalability of our infrastructure
• We develop and maintain critical services that directly impact the success of our engineers and customers
• As a Frontend Staff Software Engineer (f/m/d)* for our Product Solution domain, you will have the opportunity to develop the strategy and support our mission to revolutionize the contact center industry
• You will work in a cross-functional and cross-team environment that values diversity of thought and innovation
• Define and drive the technical roadmap for your domain
• Influence architectural decisions and ensure alignment with company-wide goals
• Drive initiatives to improve engineering efficiency, scale, and performance
• Foster a culture of continuous improvement within the engineering team
• Identify and address gaps in front-end solutions across the organization
• Advocate for best practices in design, quality, security, and availability
• Partner with cross-functional teams to enhance system performance, observability, and reliability
• Define and track Service Level Objectives (SLOs) to ensure high service quality
• Act as a technical leader, mentoring junior engineers and sharing knowledge across the company
• Foster a culture of learning and growth within the engineering organization

• Recruiter video call → Meet your manager → Live Coding Interview → System Design Interview → Writing Assignment + Technical Leadership Interview → Meeting the team