Product Copywriter, Phaidra

• 4+ years of experience in UX/product copywriting, ideally for B2B or technical SaaS products
• Experience working with startup products (bonus if you’ve worked on AI or chat-based interfaces)
• Ability to create clear, approachable language
• A knack for shaping tone that fits technical audiences while maintaining warmth and precision
• Organized, proactive communicator comfortable working independently with a fast-paced fully remote/global team
• Strong attention to detail

Desirable

• Phaidra is looking for a driven product copywriter to come in and own the end-to-end polish of our in-product language and content experience
• During your one-month contract, you’ll be part of the Design team who handle everything from designs of our products to all external facing brand and marketing material
• We are seeking an individual who is passionate about creating clear, consistent, and on brand UX copy
• You’ll work closely with our product, design, and cross functional teams to ensure that every line of text — from chat prompts to tooltips to empty states — is clear, consistent, and aligned with our brand personality
• You’ll also take our existing rudimentary writing guide and turn it into a comprehensive UX Voice & Tone Guide that defines how we communicate
• Phaidra requires that independent contractors operate as their own incorporated business entities and maintain their own insurance coverage
• Align product copy with brand personality
• Audit and refine existing product copy across the MVP interface (chat flows, UI text, onboarding, system messages, tooltips, etc.)
• Review past internal interviews and speak with key stakeholders to better understand Phaidra, its products, and expectations
• Align on customer expectations, their needs, words and language customers would use, etc
• Create a concise UX copy best practices guide to ensure long-term consistency after handoff. Part of this will be establishing voice and tone principles. Outlining tone shifts and variations, including examples for do’s and don’ts for product scenarios
• Collaborate with product and design leads to ensure copy supports the intended UX flow and user goals
• Identify opportunities for microcopy that improves clarity, reduces cognitive load, and adds personality where appropriate

• Please submit your resume/CV. You may also submit a cover letter explaining what your ideal position is and how your skills would fit with the team!
• Due to the high volume of applications, there may be a delay in response from our hiring team. However, Phaidra is committed to ensuring every applicant receives a response, regardless of the outcome. We sincerely appreciate your interest in joining Phaidra and thank you for taking the time to apply
• All of our interviews are held via Google Meet, and an active camera connection is required
• Meeting with Creative Director (30 minutes)
• Take-Home Exercise
• Meeting with Creative Director & Senior Brand Experience Designer (45 minutes)
• To be considered for any position at Phaidra, you must submit an online application. This role will remain open until it is filled