Solutions Engineer, Intenseye
Implementation
$140-180k
+ Employee Stock Option Package
AI-powered workplace safety platform
Job no longer available
AI-powered workplace safety platform
101-200 employees
Job no longer available
$140-180k
+ Employee Stock Option Package
101-200 employees
Company mission
To transform workplace safety with computer vision AI.
Role
Who you are
- 3+ years in technical implementation, solutions engineering, or systems integration deploying enterprise software/hardware
- Strong expertise in networking (TCP/IP, DNS, VLANs, firewalls, VPN) and Windows/Linux server administration/virtualization
- Hands-on experience with IP camera systems, RTSP, and Video Management Systems (VMS)
- Experience with enterprise IT in manufacturing, logistics, or industrial environments (Fortune 500 a plus)
- Ability to independently troubleshoot complex, multi-vendor technical environments
- Proficiency with cloud connectivity (AWS/GCP/Azure), REST APIs, edge computing, and video codecs (H.264/H.265)
- Excellent technical communication, project management, and customer-centric soft skills
- Self-directed problem-solver with a willingness to travel up to 30-40% for on-site deployments
- Familiarity with industrial systems (PLC, OPC UA, Modbus, SCADA) and DevOps tools (Docker, Python scripting) is a bonus.Excellent technical communication skills with ability to explain complex concepts to non-technical stakeholders
- Strong project management skills with ability to manage multiple customer deployments simultaneously
- Customer-centric mindset with focus on delivering successful outcomes under tight timelines
- Self-directed problem solver who can work independently in remote customer environments
- Willingness to travel up to 50-60% to customer sites for on-site deployments and troubleshooting
- At Intenseye, we know that not everyone will check every single box - and that’s more than okay. Research shows that great candidates often self-select out if they don’t meet 100% of the requirements, and we don’t want that to be you. If you’re excited about this role, passionate about helping customers succeed, and believe you can make an impact, we’d love to hear from you. Your experience, perspective, and potential matter just as much as your resume
Desirable
- Industry certifications: CCNA, CompTIA Network+, AWS Certified Solutions Architect, Azure Administrator
- Experience with BalenaOS, fleet management platforms, or IoT device management
- Background in EHS (Environmental Health & Safety) or workplace safety systems
- Familiarity with AI/ML model deployment, computer vision, or edge AI applications
- Experience with Apache Pulsar, NATS, or other message queue systems
What the job involves
- Intenseye is seeking an Implementation Solutions Engineer to lead the technical deployment of our AI-powered workplace safety platform across Fortune 500 manufacturing and industrial facilities.
- In this role, you will be the technical expert responsible for deploying Sentinel Hub edge devices, configuring camera integrations, establishing industrial control system connections, and ensuring successful go-lives of our safety monitoring solutions.
- You will work closely with customer IT, EHS, and operations teams to translate our AI capabilities into production-ready deployments on complex industrial networks
- Support sales team during technical proof-of-concept phases when specialized deployment expertise is needed
- Lead end-to-end technical implementation of Intenseye solutions (Edge, Cloud, Hybrid)
- Configure and deploy IP camera integrations (RTSP/ONVIF) across various VMS platforms (Avigilon, Genetec, Milestone)
- Deploy and configure industrial protocol integrations (OPC UA, EtherNet/IP, Modbus TCP/RTU) with PLCs, SCADA, and IoT
- Set up secure, outbound-only connectivity to Intenseye cloud services
- Design deployment architectures, including edge processing, server specs, and network topology, based on customer constraints
- Conduct IT requirements reviews, camera compatibility assessments, and validate technical prerequisites pre-deployment
- Configure safety rules and use cases (PPE, restricted zones, LOTO) based on customer EHS requirements
- Partner with Implementation Managers and Customer Success Managers to ensure smooth technical handoffs throughout the customer lifecycle
- Work with Product and Engineering teams to identify custom solution requirements, escalate bugs, and provide field feedback
- Collaborate with Security/Compliance teams to address customer IT security questionnaires and technical due diligence
- Monitor deployment stability, coordinate model fine-tuning, and create technical documentation/runbooks for customers
- Collaborate cross-functionally with Implementation Managers, Product/Engineering, Security/Compliance, and Sales teams
Application process
- Initial phone call with our VP Operations (30 mins)
- Zoom meeting with our Director of Solutions (45 mins)
- Take Home Task
- Onsite meeting at NYC office with our Leadership Team (90 mins)
- Reference + Background Checks
Our take
Safety in the workplace can concern anything from trip hazards to PPE, and it is essential for businesses to keep on top of it to keep their workers safe, the company compliant, and business efficient. However, monitoring health and safety can be difficult without dedicated staff checking especially in large workplaces, and this increases staffing costs dramatically.
Intenseye provides a workplace safety monitoring platform that leverages AI to identify unsafe acts and conditions from a camera source. The allows workplaces to be monitored 24/7 at minimal additional cost, ensuring that they are safe, providing real-time notifications and analytics, and facilitating the automated operationalization of compliance.
Whilst other companies are using AI to augment how quickly hazards can be recognized through a video signal, Intenseye stands out with its specialized approach to workplace safety, something that must be monitored in every workplace. The company has raised considerable funding, the latest of which comes from the industry's largest ever fundraise, to expand its technology ecosystem.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
40% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Feb 2024
$64m
SERIES B
Sep 2021
$25m
SERIES A
Total funding: $93.2m
Company benefits
- Support for individuality & continuous education: We stand with you on your journey whether it is the autonomy to make decisions and a true voice in the direction of the company or a need for support in continued development of your education or your passions.
- Stock option plan: We want our team to be rewarded for the value they bring to the company, all eligible employees enjoy new hire equity.
- Competitive salaries: We offer a competitive salary which we benchmark constantly.
- Team, events & activities: We believe great teams are built through shared experiences. From energizing company offsites to in-person gatherings and a weekly lunch in our NYC HQ, we make time to connect beyond work. No matter where you’re based, you’ll find plenty of opportunities to build relationships, have fun, and strengthen our culture together.
Company HQ
Koreatown, New York, NY
Leadership
Sercan Esen
(Co-Founder & CEO)Experience as Artificial Intelligence Consultant for Sony from 2014 to 2018.
Serhat Cillidag
(Co-Founder & CTO)Experience as Software Engineer for Sony from 2017 to 2018.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 2 more jobs at Intenseye