Business Analyst, Shiftsmart
$100-180k
Offers Equity
3+ days a week in office (Manhattan, NY)
Custome enterprise workforce solutions
Job no longer available
Custome enterprise workforce solutions
1001+ employees
Job no longer available
$100-180k
Offers Equity
3+ days a week in office (Manhattan, NY)
1001+ employees
Company mission
To revolutionize hourly work and build the world's leading platform for hourly workers.
Role
Who you are
- Analytically-minded: You have 2-5+ years experience in an analytical role (e.g. data analyst, bizops, consulting, investment banking), and ideally in startups
- Technical skills: You have strong experience with both Excel and SQL and can blend quantitative data with qualitative insights to test hypotheses
- Problem solver: You thrive working through and solving complex problems, quickly learn and adapt to new situations, and synthesize the abstract into the concrete
- Highly organized: You think in systems and process, relish bringing structure to ambiguity, ruthlessly prioritize, and feel organization is second nature to you
- Clear communicator: You are an excellent writer (memos, slides) and excel at making the complex simple to empower decision-making
What the job involves
- The mission of our Partner & Marketplace teams is to build a world class shifts marketplace where workers can find, pick up, and work flexible shifts across multiple locations, employers, and categories of work
- You will drive business decision analysis, reporting and provide continuous insights and recommendations on operational performance. You will be instrumental in designing new business processes for scale, building and launching new initiatives, and optimizing existing ways of working
- Process Improvements: Build, scale, and optimize business processes aligned to the shift and/or worker value chain in order to enable allocation expansion, increase shift fill rates, and improve worker quality and performance across verticals and at scale
- Analytics + ROI Optimization: You will own analytics across a number of steps that touch partner qualification and shift fulfillment, to ensure high-quality delivery for our customers as well as continuous improvement against cost efficiency and ROI of spend
- Build and Execute: Own analytics initiatives that support daily operations such as building the data architecture, identifying opportunities using data and first principles, and build reports to summarize, monitor, and illustrate progress to capturing them (e.g., worker retention curves)
- Cross-functional collaborations: Partner with cross-functional stakeholders to be a thought partner for data-informed strategic decision-making
Our take
Labor force participation is at an all-time low in the United States, and companies across the board are struggling to combat the shortfall. Shiftsmart’s solution is a dynamic labor marketplace, matching workers on their platform to temporary gigs, and helping companies fill gaps without committing to, or having to attract, full-time talent.
Shiftsmart’s network of over 1.2 million workers serves big-name enterprises like Google, HP, Apple, and Levi’s, and is part of a growing industry of staffing solutions for hourly workers that have been seeing big VC investments over recent years. Driven by the gig economy becoming more normalized and demand for flexible hours increasing, Shiftsmart saw its revenue increase by nearly 400%, and they put this success down to a competitively unique business model that sees more control being put in the hands of workers and employers alike. They have now done work in over 57 countries, and are operating tens of thousands of shifts each week.
Some user feedback suggests the company still has some kinks to iron out on their platform, with multiple complaints about delayed or missing payments. But with thousands of successful, efficient job placements found over the last few years, Shiftsmart are making strides in an area that looks set to remain in high demand.
Freddie
Company Specialist at Welcome to the Jungle
Insights
44% employee growth in 12 months
Company
Company HQ
World Trade Center, New York, NY
Leadership
Aakash Kumar
(Founder & CEO)Forbes 30 Under 30. Previously founded Searchlight Ventures during college. Worked as a Consultant @ Booz & Co and later as Cloud Business Operations & Strategy Lead @ Google.
Pavan Patel
(CTO)Forbes 30 Under 30. Previously Software Engineer @ Simply Hired and former teacher @ Teach For America.
Salary benchmarks
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