Contracts and Legal Systems Operations Manager, Grafana Labs
$123-147k
OTE
Open & composable observability platform
Job no longer available
Open & composable observability platform
1001+ employees
Job no longer available
$123-147k
OTE
1001+ employees
Company mission
To unite data, no matter where it lives, and empower its users to analyze, take action, and make smart decisions.
Role
Who you are
- You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity
- Located in North America
- Hold a bachelor's degree or equivalent
- A professional with 4+ years of working with CLM and CRM systems, contract management, legal support and operations, or equivalent experience
- Experienced in reviewing, drafting, and negotiating standard commercial contracts (SaaS experience is a plus), as well as system integrations
- An excellent communicator and able to partner well with colleagues on the deal operations, legal, and procurement teams
- Experienced with high growth private companies
- Interested in working for a dynamic and agile technology business and excited to be part of a growing team
- Organized and efficient with your time and tasks
- Someone with a good sense of humor who enjoys collaborating with colleagues and working in a fast-paced, evolving environment
What the job involves
- Grafana Labs is seeking a Contracts and Legal Systems Operations Manager to join our dedicated, collaborative, and fast-growing legal team
- This is a highly cross-functional individual contributor role with significant ownership and no direct people management responsibilities
- The primary responsibility of the Contracts and Legal Systems Operations Manager will be to support commercial contract negotiations and contracting processes, while optimizing CLM and CRM integrations
- The successful candidate will be an organized, detail-oriented, and analytical thinker who embraces a business-oriented approach and is excited to help with a wide range of legal projects
- The successful candidate will have the ability to think strategically and establish trusted partner relationships with the legal team and internal clients across Grafana Labs
- Commercial & Procurement Contract Support
- Assist in the negotiation of Non-Disclosure Agreements, Master Service Agreements, and various vendor agreements as needed
- Support the contracting process throughout the entire contract lifecycle from initial request to execution
- Support the improvement of playbooks and form templates
- Provide great client service and have the ability to escalate appropriately where required
- Contract Lifecycle Management (CLM) Support
- Oversee and manage commercial tickets within the CLM system
- Review executed commercial agreements to verify accurate metadata capture and ensure proper filing within the CLM system
- Maintain and update contract workflows as needed to reflect evolving business and legal requirements
- Lead and support initiatives to enhance contract workflows, driving efficiency, scalability, and process improvements
- Salesforce (CRM) Support
- Manage and optimize the integration between CLM system and Salesforce
- Partner with Legal Ops Senior Manager and Salesforce Administrators to identify, prioritize, and implement system enhancements and integration improvements
- Oversee and monitor the migration of commercial agreements into the CLM system via Salesforce integration
- Develop, generate, and maintain reports to support contract tracking, pipeline visibility, and legal team performance metrics
- Enhance and maintain Legal Ops dashboard in Salesforce, ensuring data integrity and delivering insights to Legal Ops Senior Manager
Our take
Observability plays a crucial role in software development, where dashboards are pivotal for monitoring the health of IT infrastructure across an organization. However, for developers, the frustration of spending unnecessary time navigating between different dashboards to find the latest information detracts from valuable programming time.
Grafana creates customizable observability platforms for its clients, to enhance the efficiency of this process. Its offerings include cloud-based data structures, dashboards, API plugins, and collaboration tools. The company boasts over 25 million users globally, with a customer base exceeding 5,000 and including prominent names like Bloomberg, PJ Morgan Chase, eBay, PayPal and Sony.
While Grafana provides free plans with a simplified tool package, the Grafana Enterprise Stack offers customized solutions on a monthly subscription. The company's continues to improve to meet the evolving needs of its users, enhancing functionality with each iteration. It also fosters community engagement by enabling users to share their Grafana dashboards with the broader open-source community.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
49% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Aug 2024
$270m
SERIES D
Apr 2022
$240m
SERIES D
Total funding: $805.2m
Company benefits
- Vacation: Balance is key. Our team enjoys 30 days of paid vacation each year on top of national holidays, parental leave, and sick leave. We also take a breather on a number of Grafana Shutdown Days each year
- Healthcare: We’re proud to provide health coverage or stipends for our colleagues in the US, UK, Canada, the Netherlands, Sweden, Singapore, and India
- Retirement planning: There’s no time like the present to start saving for your future. We make employer contributions into the pension pots of our team members in the US, UK, Canada, the Netherlands, Sweden, and Germany
- Professional development: On top of a $1,500 annual learning and development stipend, Grafanistas have thousands of on-demand courses at their fingertips to help them grow professionally. Want to attend a conference or training? Go ahead. Just pass on what you learned
- Work location: Vast majority of our roles are fully remote, focused on hiring the best talent and allowing you to perform from the comfort of your home. If you fancy a change of scene, we’ll also reimburse you up to $175 a month for a personal co-working space
- Choice of tech: There’s no one-size-fits-all when it comes to the tech required to do your job. Choose the laptop and accessories you need when you join us, and we’ll refresh them every three years
- Mindfulness: When you join the team, you can sign up for a complimentary subscription to Headspace to take advantage of the benefits of mindfulness and meditation. Our wellbeing resource group also organize sessions run by fellow Grafanistas or external trainers
- Paid parental leave: Grafana offers paid parental leave to all eligible new parents. This offers Grafanistas time to bond with and care for their children in the first year after birth or adoption
- Global Employee Assistance Program: We offer all team members a 100% confidential support service with 24/7 365 access to professionally qualified counsellors and specialists
Company HQ
Financial District, New York, NY
Leadership
Raj Dutt
(CEO & Co-Founder)Currently a Board Member at NSONE. Previously founded Voxel where they served as the CEO for 12 years. They also served as the Senior Vice President of Technology at Internap Network Services.
Torkel Ödegaard
(Co-Founder)Graduated from Mälardalen University with a Master's in Computer Science. Founder of Coding Instinct. Previously worked as a Consultant at H&M, Avega, and Ebay.
Anthony Wood
(Co-Founder)Previously worked at Visa and Voxel as a Senior Systems Engineer. They also have Systems Engineering experience at PalVision and iiNet.
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