Staff Software Engineer, Sprout Social
$180-235k
+ Equity. Salary dependent on location
All-in-one social media management platform
Job no longer available
All-in-one social media management platform
1001+ employees
Job no longer available
$180-235k
+ Equity. Salary dependent on location
1001+ employees
Company mission
To help organizations of all sizes become better marketers and create the world’s most beloved brands.
Role
Who you are
- 7+ years experience developing and supporting software in a production environment
- 5+ years experience programming in object oriented languages such as Java, Python, or C++
- 3+ years experience leading and enabling technical initiatives for a team
Desirable
- 5+ years experience developing and supporting scalable, distributed backend services and APIs
- 5+ years of working with Distributed Computing frameworks like Apache Spark or Distributed NoSQL databases like ElasticSearch and HBase
What the job involves
- Sprout Social is looking to hire a Staff Software Engineer to join our Engineering team building foundational AI/ML products that will be used across our entire product suite and customer base
- You’ll get to work on a “tech-giant” scale with smaller, supportive teams where every engineer has the chance to make an impact on our company, and our customers
- You will help lead the team through complicated product and technical roadmaps and guide them to successful outcomes
- You will work to improve the processes, systems, and tools we use to deliver quality products, champion ideas that matter, and hold the team accountable
- Within 1 month, you’ll plant your roots, including::
- Complete Sprout’s New Hire training program alongside other new Sprout team members
- Get acclimated to the team's current Mission, Goals, and Objectives along with future product roadmaps
- Deploy and make changes to our production system running on Java APIs, EMR (Spark, HBase) and ElasticSearch
- Collaborate regularly with product managers, QA engineers, and other product teams to deliver value to our users
- Get regular team feedback on your work through code reviews and pairing
- Proactively monitor the health of our services in production to ensure our customers always have a world-class experience
- Within 3 months, you will:
- Decompose work into small, similarly sized units so that estimation is unnecessary
- Work with your squad to create and prioritize quarterly team goals
- Contribute to our Agile culture of continuous improvement through retrospective meetings and experimentation-oriented thinking
- Build connections with members from other teams through guild meetings and chapter outings
- Participate in technical design meetings with your teammates to walk through new feature ideas
- Work with product managers, UX developers, and front-end engineers to come up with the MVPs of new features
- Be the first line of defense against product outages and bugs while on support duty
- Maintain, scale, and build upon systems that handle hundreds of thousands of messages a day
- Write design documents, coordinate dependencies, and act as the domain owner for new projects
- Within 6 months, you will:
- Integrate and use monitoring and alerting tools to know about problems before our users
- Create and manage concurrent, distributed systems
- Build your engineering skills by attending in-house presentations, workshops, and training sessions
- Lead technical design meetings with your teammates to walk through new feature ideas
- Identify technical debt and performance bottlenecks within our systems, come up with a plan to improve the code, and get it pushed to production
- Work and communicate effectively with other groups across the organization to ensure big-picture alignment and encourage cross-team collaboration
- Form a career growth plan with your manager and work towards it
- Partner with the Infrastructure team to improve your team’s ability to deliver reliable, highly available services
- Within 12 months, you will:
- Be the go-to expert of your teams’ systems at the company
- Own cross-organizational projects, demonstrating project management skills, consensus building, and strong leadership
- Actively mitigate risk of failed delivery and missed deadlines through courageous, transparent communication with colleagues and stakeholders throughout a project life cycle
- Lead technical architecture meetings
- Identify technical debt and performance bottlenecks within our systems, come up with a plan to improve the code, and get it pushed to production
- Mentor junior engineers, helping them level up technically
- Build connections with members from other teams through active networking and community building
- Have opportunities to contribute to in-house technical presentations and workshops that share your expertise with large groups of Sprout engineers
- Surprise us! Use your unique ideas and abilities to change your team in beneficial ways that we haven’t even considered yet
Our take
Engagement tools for social media are proving increasingly vital with the rise of social commerce, and brands need to keep a careful eye on customer satisfaction and interaction if the company is to net a profit from this market. Sprout Social is a social media management platform for brands and agencies of all sizes, allowing users to post, manage engagement, and access analytics on a single hub.
With plenty of big-name customers, including Unicef, Chipotle, and Subaru, Sprout Social has established a trusted and effective brand of its own. It dodged direct competition with social engagement platform Hootsuite by expressly prioritising its customer service tools, where Sprout Social appears to be generally recognised as superior.
To double down on serving the social commerce market and carve out a distinctive niche ahead of this e-commerce trend’s anticipated success, Sprout Social has integrated with platforms such as Shopify, Canva and Facebook Shops. It is also a member of the TikTok marketing partner program and has continued to receive accolades for its software.
Steph
Company Specialist at Welcome to the Jungle
Insights
21% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Dec 2018
$40.5m
SERIES D
Feb 2016
$42m
SERIES C
Total funding: $101.5m
Company benefits
- Insurance and benefit options that are built for both individuals and families
- Progressive policies to support work/life balance, like our flexible paid time off and parental leave program
- High-quality and well-maintained equipment—your computer will never prevent you from doing your best
- Wellness initiatives to ensure both health and mental well-being of our team
- Ongoing education and development opportunities via our Grow@Sprout program, employee-led diversity, equity and inclusion initiatives and mentorship programs for aspiring leaders
- Growing corporate social responsibility program that is driven by the involvement and passion of our team members
- Beautiful, convenient and state-of-the-art offices in Chicago’s Loop and downtown Seattle, for those who prefer an office setting
Company HQ
Chicago Loop, Chicago, IL
Leadership
Justyn Howard
(Co-Founder & CEO)They were Senior Account Executive at New Horizons, and worked in Learn.com's Executive Account Sales department.
Aaron Rankin
(Co-Founder & Board Member)They have a Master's in Information Systems Management from Carnegie Mellon and were an IT Architect at IBM. They were also a Software Engineer at Endeca, and they are currently an investor with Rankin Family Ventures.
Peter Soung
(Co-Founder & Head of Growth)They studied Computer Science at Penn State before working at IBM as a Software Engineer. They also worked as a Sales Engineer at companies such as Endeca.
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