Senior Associate for Market Strategy & Planning, Instacart
Instacart Storefront
CA$131-145k
+ New hire equity grant
Online grocery marketplace & grocery tech platform
Be an early applicant
Online grocery marketplace & grocery tech platform
1001+ employees
Be an early applicant
CA$131-145k
+ New hire equity grant
1001+ employees
Company mission
To create a world where everyone has access to the food they love and have more time to enjoy it together.
Role
Who you are
- 3-5 years experience in sales/account management, commercial strategy, sales operations (B2B SaaS preferred)
- Bachelor’s degree in Business, Marketing, or a related field
- Strong analytical skills with the ability to track and interpret sales data to drive decisions
- Excellent communication skills, comfortable presenting to stakeholders and guiding XFN teams
- Experience working with Product, Sales, and Marketing teams to identify and prioritize opportunities
- Thrives in ambiguity and executes with limited oversight
- Detail-oriented with a proactive approach to problem-solving
Desirable
- Experience in a sales support or strategy role, particularly within retail tech, e-commerce or digital marketing platforms
- Familiarity with fulfillment platforms and e-commerce technologies
- Proven track record of improving sales processes and collateral
- Experience in a high-growth startup or scale-up environment
What the job involves
- You will be part of the Market Strategy and Planning (MS&P) team, a dynamic group focused on crafting strategic paths that uphold Instacart's commitment to excellence and innovation. This team is integral to our growth, collaborating across functions to unlock the full potential of our products and help our partners succeed
- Together, we drive initiatives that not only make an impact today but also lay the groundwork for tomorrow's successes
- Responsible for identifying opportunities across Instacart’s enterprise e-commerce strategies that are applicable to new markets and existing expansion opportunities
- Enhance our pre-sales efforts to accelerate pipeline activity from outreach to signature including development of sales collateral, sales playbooks, and training materials
- Serve as the expert on our e-commerce platform offering, reinforcing Instacart’s value propositions during the sales cycle
- Collaborate with cross-functional stakeholders across Retail, Marketing and Finance to monitor, track & report sales pipeline to help refine strategies
- Identify bottlenecks in the commercial lifecycle and propose scalable solutions
- Work closely with the product team to develop bespoke solutions for high-value partnerships
- Ensure cross-functional collaboration and alignment, reflecting our value of "Go Far Together."
- Dive into ambiguity with ownership and determination, showcasing our “Roll Up Your Sleeves” attitude
- Contribute to crafting long-term solutions where everyone benefits, embodying our value to “Grow the Pie.”
Our take
Instacart is an online grocery marketplace that operates a pick-up and delivery system in the US and Canada. Unlike standard grocery shopping, Instacart sends a “personal shopper” to your local store to buy your products, who then delivers them straight to your door on the same day via their own car. The company also supplies the Instacart Platform, with services for stores encompassing eCommerce, fulfilment, in-store, ads, and insights.
The increased modernization of society has meant more than ever that consumers are looking to buy their groceries online, making space for apps like Instacart to become daily life staples for years to come. Although the company must compete with other grocery store delivery services, such as Walmart’s own, it has expanded to cover large percentages of US and Canadian households, and is now aligned with over 900 retail banners across more than 75,000 locations.
Instacart's software offerings signify the company's focus on tech, designed to move it away from its dependence on the gig economy. To this end, the company has acquired FoodStorm, an order management system that powers end-to-end order-ahead and catering, integrating its technology into its enterprise suite. Despite an IPO in September 2023, market downturns have necessitated a 7% workforce cut in 2024, focused on middle management and creating a flatter organisational structure. With a new streamlined workforce, here's to hoping Instacart can maintain its momentum.
Steph
Company Specialist at Welcome to the Jungle
Insights
7% employee growth in 12 months
Company
Funding (last 2 of 14 rounds)
Nov 2021
$232m
LATE VC
Mar 2021
$265m
LATE VC
Total funding: $2.9bn
Company benefits
- Wellness Tailored to You: Medical, dental, vision, retirement, life & disability coverage right alongside physical & mental wellness programs, memberships and stipends to keep you and your family feeling your best.
- Family Building Benefits: No matter where you are in your family journey, we support you. Our plans cover modern family planning for all. We offer leave for all parents, flexible working schedules and an active Parents@ community.
- Work From Home Stipend: We help outfit your WFH setup and offer reimbursements so you can be your most productive while at home.
- Flexible Time Off: We all recharge differently. Take the time you need with our flexible time off policy and company-wide Self-Checkouts where we encourage everyone to sign off.
- Learning & Development: Whether you're just starting your career or leading teams, we provide customized L&D programs to help you grow and an annual allowance to pursue your development.
- Future Planning: We have you covered as you plan for your future. 401(k) matching in the US and RRSP in Canada, student loan assistance through Peanut Butter, free Rocket Lawyer membership, SoFi & First Republic financial planning and more.
- Four Year Fill-Up: We encourage our tenured employees to take longer breaks and truly unplug by doing something they love – typically four consecutive weeks around the four year mark.
- Community Connection: Support the communities you care about with volunteer weeks and get involved with our social impact program, Instacart Serves.
- Instacart Express Membership: We help keep your fridge stocked. Unlock grocery discounts with our Instacart Beta app while testing our latest features.
Company HQ
The East Cut, San Francisco, CA
Leadership
Apoorva Mehta
(Co-Founder & Chairman)Studied Electrical Engineering at University of Waterloo. Worked in Fulfillment Optimisation SDE at Amazon.com before going on to co-found Instacart.
Brandon Leonardo
(Co-Founder)Interned at Cisco Systems as an IT Engineer. Later became a Senior Web Developer at Webs and then a Venture Hacker at Angel List.
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