Senior Analyst of Product Strategy & Operations, Salesforce
Slack
$117.1-161.1k
+ Employee stock purchasing program
World's leading CRM provider
Posted today
World's leading CRM provider
1001+ employees
Posted today
$117.1-161.1k
+ Employee stock purchasing program
1001+ employees
Company mission
To empower companies to connect with their customers in a whole new way.
Role
Who you are
- 4+ years of relevant work experience in a tech company or management consulting, with a focus on Enterprise SaaS preferred
- Degree in a relevant field or equivalent experience
- Ability to manage end-to-end workstreams and solve complex, ambiguous problems
- Strong analytical skills, with proficiency in SQL preferred
- Excellent communication and presentation abilities
- Detail-oriented with a high level of accuracy
- Proactive, self-motivated, and able to work independently
- Strong interpersonal skills and a collaborative approach
What the job involves
- Product and Engineering BizOps sits at the intersection of data, operations, and strategy, supporting our Product and Engineering teams while closely partnering with Slack and Salesforce leadership
- Our team values include "Act as COO," reflecting our data-driven perspective and consultative partnerships across Go-to-Market and Operations
- Drive the development and execution of product-led sales motion and GTM strategy, facilitating user acquisition, upsell, and enterprise growth for new product launches
- Support end-to-end new product introduction and GTM strategies for enterprise customers
- Develop a deep understanding of our customer base, market trends, competition, and industry best practices to advise on sales strategy, pricing, and packaging
- Use data-driven insights to identify growth opportunities, support sales execution, and enhance the customer journey and lifecycle
- Analyze key performance indicators (KPIs) related to growth, engagement, and conversion
- Collaborate with product, marketing, and sales teams to craft and implement GTM strategies
- Work cross-functionally with Product, Sales, Finance, Engineering, and Marketing to ensure alignment and drive coordination
- Partner closely with the Global Strategy Team to build a metrics-driven approach (e.g., leads, pipeline, ACV) that supports growth narratives
- Provide insightful analysis and actionable insights to guide decision-making and strategy development
- Foster strong relationships with key stakeholders to align business goals and objectives
- Prepare and deliver consolidated business performance insights and reporting for executive leadership
- Support Slack’s cross-functional teams by delivering clear, concise, and accurate business reports on a monthly and quarterly basis
- Interpret data to identify trends, patterns, and opportunities for strategy refinement
- Identify areas for process improvement in data collection, analysis, and reporting to optimize efficiency and accuracy
- Foster a team culture that embraces leadership, hard work, and enjoyment
- Adapt seamlessly to various initiatives and projects, maintaining meticulous attention to detail and high standards of execution
Our take
Salesforce is a global cloud computing company, best known for its on-demand, comprehensive customer relationship management (CRM) solutions. The company was launched to mitigate the doubts that business owners felt regarding third party companies holding their data.
By providing essential, customer-oriented CRM software, Salesforce places itself at the heart of digitised businesses. Furthermore, by building out its AI capabilities, the company removes the complexity of AI, enabling any business to deliver smarter, personalised and more predictive customer experiences.
Due to the continued innovation offered by the company, over 150,000 companies, both big and small, are growing their business with Salesforce today. Despite a tumultuous 2023 filled with activist investors, a boardroom shake-up and the unprecedented step-down of Co-CEO Bret Taylor, Salesforce continues to close several acquisition deals and managed to drive up its stock value by 96% from the end of 2022 to 2023.
Steph
Company Specialist at Welcome to the Jungle
Insights
-8% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jun 2001
$46.9m
SERIES D
Nov 1999
$13.2m
SERIES C
Total funding: $64.5m
Company benefits
- With 9 standard holidays and four floating holidays, you get a total 13 paid days off each year
Company HQ
Financial District, San Francisco, CA
Leadership
Marc Benioff
(Chair & CEO)Previously Senior Vice President at Oracle Corporation for 13 years.
Parker Harris
(CTO)Previously worked as a Software Engineer for over six years. Harris also co-founded Left Coast Software.
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