Chief of Staff, Firstup
Workplace communication platform
Be an early applicant
Workplace communication platform
201-500 employees
Be an early applicant
201-500 employees
Company mission
To improve the employee experience at every moment that matters, large and small.
Role
Who you are
- Three or more years of top-tier management consulting or a similar operating role in a fast-paced environment
- Exceptional written and verbal communicator; able to distill complexity into clarity
- High EQ, low ego, and deeply collaborative
- Fiercely organized with a bias toward action and a reputation for follow-through
- Data-fluent: comfortable with analysis, dashboards, and drawing insights from metrics
- Mission-driven: you care deeply about doing meaningful work that improves how people live and work
- Strong fluency in executive tools and platforms that enable strategic planning, program execution, and communication. Comfort navigating CRM, productivity, and planning tools is essential for supporting a modern SaaS CEO and ELT
- Power user of Google Slides, Sheets, and Docs; strong deck-building skills
What the job involves
- This is a force multiplier role. You’ll support the CEO and our Executive Leadership Team (ELT), driving execution, communication, and alignment on the company’s most important initiatives. The role will report to the CEO
- Executive & Strategic Support: Ensure ELT meetings, planning sessions, and off-sites are productive, focused, and action-oriented. Ensure that conversations are supported by the right briefing materials, pre-reads, and follow-ups to keep priorities on track. Help the CEO prepare for customer meetings, external events, investor updates, and speaking engagements
- Program & Project Ownership: Lead a small number of company-level initiatives or transformation programs at any given time. Track goals and progress against strategic priorities, coordinating across departments to drive momentum and accountability
- Communications & Planning: Partner with leaders across Product, GTM, Finance, and People to ensure tight coordination and strategic alignment. Support internal and external communications from the CEO’s office
- Strategic Roadmap: Assist in developing a long-range business plan that translates vision into measurable progress, informed by customer, market, and business insights
Our take
As hybrid and remote work models become commonplace, workplace communication struggles to keep pace. many companies now grapple with burnout and digital fatigue, compounded by the absence of regular face-to-face interaction, leaving HR teams and managers searching for effective engagement strategies.
Enter Firstup, a solution designed to tackle this challenge head-on. It offers a workplace communication platform that seamlessly integrates with a company's HR systems. By tapping into data from recruitment, performance management, talent acquisition, and other sources, first build detailed employee profiles. This enables companies to craft and deliver personalized engagement initiatives, ultimately enhancing productivity and retention rates.
With a track record of success, Firstup has recently surpassed the $100M mark in annual recurring revenue and clinched the prestigious 2023 HR Tech Award for Employee Experience. Already trusted by over 40% of the Fortune 100, including industry giants like Amazon, Holton, and Ford, Firstup is poised to continue growth. Its ability to adapt to the evolving needs of the modern workforce ensures it remains a key player in the realm of workplace communication and engagement.
Steph
Company Specialist at Welcome to the Jungle
Insights
2% employee growth in 12 months
Company
Company benefits
- Health Coverage: Doing your best starts with feeling your best. We provide fully paid medical, dental, and vision for employees, plus 70% for dependents
- Flexible Time Off: You can’t mobilize if you don’t rest and recharge—so take as much paid time off as you need
- Fruity Umbrella Drink Bonus: When we say we want you to take time off, we mean it. To encourage you, we offer extra compensation when you take time off in full-week increments
- Retirement Plan: There’s life beyond work, and someday there will be a lot of it. We’ll help you save for that time
- Professional Development: We invest in our people and build their skills for the future of work—no matter where that future takes them
- Family Leave: We support making big changes, and nothing will change your life more than bringing a child into your family. That’s why we offer 12 weeks of fully paid family leave for all parents
- Volunteer PTO: We give you paid days off to give back because we want our workforce to be a force for good
- Commuter Benefits: Although much of our workforce is remote, when we do head into the office, we subsidize eco-friendly ways to get there
Company HQ
Financial District, San Francisco, CA
Leadership
Nicole Alvino
(CEO)Previously the founder and CEO of Dermalounge. They also worked at Enron Europe as an Analyst and Associate.
Jim Larrison
(CCO)Graduated from Bradley University with a BS in Marketing & Market Research. Previously co-founded Dynamic Signal where they served as the President and then Chief Customer Officer.
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