Director of Growth and Engagement, Mastercard
Mastercard Economics Institute
$179-318k
Salary dependent on location
Global payments technology company
Be an early applicant
Global payments technology company
1001+ employees
Be an early applicant
$179-318k
Salary dependent on location
1001+ employees
Company mission
To connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible.
Role
Who you are
- 10+ years of consulting, business development, strategy and operations, or sales experience. Deep understanding of the Mastercard business model is a plus
- Strong collaborator working across cross functional teams within the Institute and the broader Mastercard team; successful track record driving results from within a matrixed organization
- Deep experience with commercial pipeline management and trade-offs
- Methodical approach to project management, for both revenue-gen and internal work
- Familiarity with the field of global economics consulting and data products
- Demonstrated ability to manage complex projects and timelines effectively and handling evolving situations fluidly
- Enthusiasm for talent management and development, as owner of regional project pipeline responsible for recommending staffing plans and securing team resources against production calendar and commitments
- Openness to new ideas, approaches, challenges and environments
- Strong stakeholder management skills necessary both for prioritization, development and deployment of new offerings within Mastercard, and for project execution with Mastercard’s target audience of senior business leaders
What the job involves
- The Mastercard Economics Institute (MEI) is an economics lab that drives economic thought leadership in support of Mastercard’s efforts to build a more inclusive and sustainable digital economy
- The Economics Institute was launched in 2020 to analyze macroeconomic trends through the lens of the consumer to deliver tailored and actionable insights on economic issues for customers, partners and policymakers
- The Institute is composed of a team of economists, data scientists and business strategists that utilize & synthesize the anonymized and aggregated data from the Mastercard network together with public data to bring powerful insights to life, in the form of 1:1 presentations, global thought leadership, media participation, and commercial work through our product partners
- We are looking for an expert on the nuances of the North America business environment at Mastercard to own the following infrastructure builds, and their maintenance for North America:
- Develop and lead our commercial growth strategy
- Focus our enterprise-wide engagement strategy
- Drive operational efficiency and strong operational outcomes for the Institute
- Qualified candidates either have experience connecting - or are enthusiastic about the opportunity to learn how to connect - business challenges to economics solutions
- You will use this skill to partner with the Global Head of Growth and Operations, the Global Head of Operations, and the other Regional Growth and Engagement Leads to lead growth for the Economics Institute, and source and cultivate delivery excellence for NAM with assistance of the global MEI team and local practice leads
- This individual will report to the VP for Regional Growth and Engagement, and will have the following responsibilities:
- Act as point person in NAM to coordinate between MEI, Economics Intelligence product, Consulting teams, and external and internal stakeholders to identify, scope, and staff consulting engagements, product development initiatives, and exploratory research
- Use regional nuances to build out, refine, and own the Economics Intelligence segment and product go-to-market strategy for NAM, in coordination with global practice leads
- Engage in broader business development in NAM across products by joining key client meetings, developing and/or localizing MEI collateral, and informing marketing campaigns
- Ensure delivery excellence in coordination with NAM Product leads, including but not limited to: sourcing and developing local talent pipeline; participating in project deliveries and providing feedback; and identifying client use-case nuances or unmet needs
- Collaborate with MEI and business/product owners to develop and deliver on new services for NAM (size the market, scope requirements, address customer and product needs)
- Partner with Head of Growth and Operations on group build out including infrastructure and strategy
- Support development of MEI value proposition for other regions by being available for above functions outside of NAM on an as-needed basis
Our take
Mastercard is in the global payments business, and operates the world's fastest payments processing network. Its products and solutions have become central to everyday commerce across the world, in activities ranging from shopping and travelling to running businesses.
As the economy has become more and more digitized, Mastercard has been a leading player in helping businesses and individuals across the globe embrace card payments and digital banking. One of the world's largest companies, its revenue has seen consistent gain in the last 20 years.
The challenge for modern payments companies is that payments are always changing, as seen in the astronomical rise of contactless payments over the last decade. Mastercard's acquisition of blockchain systems, and an overall focus on leveraging its technology towards a digital economy, has placed the company in good stead to keep up to date with current trends, like cryptocurrency, in the digitized payments world.
Steph
Company Specialist at Welcome to the Jungle
Insights
21% employee growth in 12 months
Company
Company HQ
Purchase, Harrison, NY
Leadership
Michael Miebach
(CEO)Michael has served in a variety of roles at the company, including President and CPO. They are currently a Board Member at IBM, Accion, the World Resources Institute, the US-India Strategic Partnership Forum, and the Metropolitan Opera. They are also a Trustee of USCIB.
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