Key Account Principal, Grammarly
$230-345k
OTE
Pay dependent on location. The commission portion for this role will be 35% of the On-Target Earning (OTE)
More information about location
AI-powered writing assistant
Job no longer available
AI-powered writing assistant
1001+ employees
Job no longer available
$230-345k
OTE
Pay dependent on location. The commission portion for this role will be 35% of the On-Target Earning (OTE)
More information about location
1001+ employees
Company mission
Grammarly's mission is to improve lives by improving communication.
Role
Who you are
- Embodies our EAGER values—is ethical, adaptable, gritty, empathetic, and remarkable
- Can collaborate in person two weeks per quarter, traveling if necessary to the hub where the team and customers are based
- Embraces our MOVE principles–Move fast and learn faster, Obsess about creating customer value, Value impact over activity, and Embrace healthy disagreement rooted in trust
- Is able to collaborate in person 2 weeks per quarter, traveling if necessary to the hub where the team is based
- Doesn’t view failure as an option - that’s not to say you’ll always win - but you will obsess over expanding our footprint meaningfully into your given accounts
- When a blocker appears (internal or external), you will feel pride and accomplishment in recalibrating the next steps and plowing ahead
- You leave no stone unturned, you’re not afraid to ask hard questions, and when you lose a deal, you are comforted by the knowledge that you exhausted all options in pursuit of the win
- Loves to solve big, hairy problems in service of our customers and is unintimidated by the path forward, even when complex
- Identifies ways to create new leads and other sales opportunities within existing accounts. Has experience working with various stakeholders, from senior executives of large companies to end users
- Works to realize business value and expand customer relationships through deep knowledge of customer needs (rather than over-relying on a feature list)
- Builds strong relationships with people, understands their needs and goals, identifies creative solutions, and manages action items through to completion
- Believes all facts are friendly and is constantly seeking a more profound understanding of an issue or potential optimization
- Can synthesize quantitative and qualitative data, make data-driven decisions, and use (sometimes incomplete) data to identify gaps and opportunities
- Has a proven track record of both meeting and exceeding revenue targets while also delivering very high value to their book of business
- Has a solid understanding of subscription business models, including freemium, free trial, account expansion, and upsells
- Actively advocates for customers, working cross-functionally with PMs, engineers, marketers, and others to delight customers and help them meet their business goals while empathizing with other teams’ processes and priorities
- Actively contributes to the voice of customer initiatives, provides customer feedback to other teams, aids in prioritization, and follows through to resolution
- Uses systems (e.g., CRM) to track all customer-related activities and deliverables, pipeline management, and revenue projection
What the job involves
- We’re seeking a Key Account Principal to join our Grammarly Business team and help us achieve our ambitious goals
- Since expanding our mission with Grammarly Business, our enterprise product offering has helped teams craft strong, consistent, and on-brand communication, and we have tripled our number of B2B relationships
- Effective communication is the foundation of the modern workplace
- Grammarly Business is poised to become the enterprise application of choice for organizations looking to up-level their communication
- This role would be critical to that mission
- Own a named account list and develop strategic account plans to expand existing business in service of our aggressive growth targets
- Drive revenue growth through proactive outreach to new and existing contacts within our existing customer base, generating new leads by effectively managing current connections and networking with contacts
- Build and maintain new and existing relationships with senior executives and decision-makers across all company departments. The Key Account Principal should be our customers’ trusted advisor
- Gain a deep understanding of our customers’ businesses and challenges and consult on the value Grammarly provides
- Engage with customers online, in person, and at company events; develop and present product, service, and value presentations in various settings
- Negotiate sales and sales-related contracts - optimizing for client experience and Grammarly growth targets and business objectives
- Work cross-functionally with supporting teams during the sales cycle (e.g., product, finance, legal, marketing) to win deals and ensure customer success
- Serve as the customer's voice and collect feedback to drive continuous improvement across all product areas
- Partner with leadership teams to uncover new product ideas and business opportunities; this role will be crucial in transforming the level at which we partner within our customer base and the breadth of how far-reaching our contracts go within a given organization
Our take
From professional writing to everyday correspondence, effective communication is critical. Grammarly is an AI-powered writing assistant that helps people write clearly and without mistakes, checking spelling, grammar, and other potential pitfalls.
Grammarly was originally launched as a subscription service for students, although the platform has moved into the mainstream in the last decade. It went freemium in 2015 and now works across more than 500,000 applications and websites, including email clients, enterprise software, and word processors. Paid tiers give users more tools beyond grammar and spelling checks, including things like word choice, sentence rewrites, tone adjustments, fluency, and formality level.
The company has been profitable since the beginning and now has a valuation of more than $13 billion, placing it among the 10 most valuable startups in the US. The AI writing assistant space is heating up, and Grammarly is hoping to defend its position against offerings including Scalenut, Ginger and Microsoft's Editor by the release of its SDK, making it far easier to integrate Grammarly into other applications. So far, this has been used in over 4,000 products and earned excellent ratings and increased user numbers of Grammarly's service.
Steph
Company Specialist at Welcome to the Jungle
Insights
44% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Nov 2021
$200m
LATE VC
Oct 2019
$90m
LATE VC
Total funding: $400m
Company benefits
- Support for professional development with training, coaching, and regular feedback
- Global, local, and team-specific events and programs
- Catered lunches
- Gym and recreation stipends
- Admission discounts
- Work from home opportunities
- Medical, dental, vision, financial, and other benefits, as well as equity
- Support to set up a home office
- Ample and defined time off
- 401(k) matching
Company HQ
Financial District, San Francisco, CA
Leadership
Alex Shevchenko
(Co-Founder & Board Member)Studied at Vienna's International University before receiving an MBA from the University of Toronto. Co-founded MyDropBox.com in 2006. The company was bought by Blackboard Inc. three years later. Co-founded Grammarly in 2009.
Max Lytvyn
(Co-Founder & Board Member)Studied for an MBA at Vanderbilt University before joining Blacboard Inc. as Director of Product Strategy in 2007. Was General Manager and then Partner at Sciworth Labs from 2004 to 2013. Was a Board Member at Uniweb and invested in farmland investment platform FarmTogether.
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