Senior Software Development Engineer in Test, Salesforce
AI Tooling & Automation
$148.5-246k
Salary is dependent on location
World's leading CRM provider
Open for applications
World's leading CRM provider
1001+ employees
Open for applications
$148.5-246k
Salary is dependent on location
1001+ employees
Company mission
To empower companies to connect with their customers in a whole new way.
Role
Who you are
- Strong Java Skills: Strong technical fundamentals of Java, particularly in data structures and algorithms
- AI/LLM Validation Mindset: Hands-on experience evaluating Large Language Models (LLMs) for quality response, including familiarity with GPT-like models and AI evaluation frameworks is a big plus
- Agile Delivery at Pace: Proven track record of delivering automation solutions in a fast-paced CI/CD environment, supporting rapid deployment schedules without compromising quality
- Collaboration & Communication: Excellent communication skills, with the ability to work cross-functionally with product managers, engineers, AI/ML engineers, and data scientists
- Problem-Solving & Analytical Skills: Strong analytical and problem-solving abilities with a focus on identifying quality gaps and driving improvement
- Preferred Qualifications
- A software engineer with a strong coding background and understanding of delivering software at pace in Agentic PDLC
- Strong experience with white-box testing and fixing code is a huge plus
- Experience working with public cloud infrastructure (AWS/Azure/GCP) and/or foundational knowledge of the Salesforce platform (Salesforce Certifications are a plus)
- Prior experience testing autonomous agents, conversational UIs, or generative AI workflows
- Prior experience working with agentic products is a plus
What the job involves
- We are infusing AI into every aspect of our software engineering
- While AI is writing the code, validation is what needs to be done to meet enterprise quality
- We are looking for an enthusiastic Senior engineer who follows the AI-first approach to build and maintain validation of the code and ensure it is production-ready for our customers
- This individual will work on Product Led Growth within the Self-Service and Growth organization, focused on helping new customers self-service and get started with Salesforce with a prescriptive out-of-the-box experience that shortens time to value across the entire Customer 360 of Marketing, Sales, Service, and Commerce
- The Product Led Growth team is currently focused on exciting initiatives including Onboarding Workflows, Agentic Getting Started, and Slack UI
- This engineer should have an AI-first approach and be able to help the team translate from traditional testing to using AI in driving acceleration and accuracy in testing and be a multiplier using AI tools
- As a quality SMTS, you will play a key role in defining, implementing, and maintaining the quality strategy for Product Led Growth
- You will collaborate with cross-functional teams, including product development and AI teams, to ensure that Salesforce’s AI-driven solutions meet the highest quality standards for enterprise applications
- Drive Innovation & Adoption: Design, build, and maintain scalable, AI-first testing frameworks and automation suites to validate complex PLG workflows and agentic capabilities
- Execute Quality Strategies: Translate high-level quality strategies into actionable automation plans, focusing heavily on validating LLM integrations, prompt accuracy, and deterministic system behaviors
- Hands-on Code Quality & White-Boxing: Dig deep into the application code to understand system architecture, identify quality gaps, perform white-box testing, and actively contribute to fixing code and test flakiness
- Human-in-the-Loop & Model Evaluation: Implement and support evaluation processes for subjective quality dimensions of our AI features, including response relevance, user safety, and contextual accuracy
- Cross-Functional Collaboration: Partner closely with developers, product managers, and engineers within the PLG ecosystem to ensure quality is integrated early and continuously throughout the agile delivery lifecycle
Our take
Salesforce is a global cloud computing company, best known for its on-demand, comprehensive customer relationship management (CRM) solutions. The company was launched to mitigate the doubts that business owners felt regarding third party companies holding their data.
By providing essential, customer-oriented CRM software, Salesforce places itself at the heart of digitised businesses. Furthermore, by building out its AI capabilities, the company removes the complexity of AI, enabling any business to deliver smarter, personalised and more predictive customer experiences.
Due to the continued innovation offered by the company, over 150,000 companies, both big and small, are growing their business with Salesforce today. Despite a tumultuous 2023 filled with activist investors, a boardroom shake-up and the unprecedented step-down of Co-CEO Bret Taylor, Salesforce continues to close several acquisition deals and managed to drive up its stock value by 96% from the end of 2022 to 2023.
Steph
Company Specialist at Welcome to the Jungle
Insights
-8% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jun 2001
$46.9m
SERIES D
Nov 1999
$13.2m
SERIES C
Total funding: $64.5m
Company benefits
- With 9 standard holidays and four floating holidays, you get a total 13 paid days off each year
Company HQ
SoMa, San Francisco, CA
Leadership
Marc Benioff
(Chair & CEO)Previously Senior Vice President at Oracle Corporation for 13 years.
Parker Harris
(CTO)Previously worked as a Software Engineer for over six years. Harris also co-founded Left Coast Software.
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