Principal Software Engineer, Pindrop
$190-240k
+ Equity
Security, identity & intelligence software solutions
Be an early applicant
Security, identity & intelligence software solutions
201-500 employees
Be an early applicant
$190-240k
+ Equity
201-500 employees
Company mission
Pindrop's mission is to provide real-time security, identity, and trust on every voice interaction.
Role
Who you are
- A seasoned Principal Engineer or equivalent with 15+ years of experience across application server design, fraud prevention, and authentication systems
- A rare systems thinker who’s equally comfortable contributing code, refactoring monoliths, or designing fault-tolerant architectures
- An advocate for open standards with direct experience contributing to core frameworks and developing application infrastructure from the ground up
- Adept at guiding teams through architecture transitions while maintaining uptime, security, and performance
- Equally motivated by teaching others as you are by solving complex technical problemsPassionate about building trust and safety into systems from the ground up
- Built and scaled application servers, load balancers, and high-performance middleware with expertise in Java, Spring Boot, Kafka, ElasticSearch, and Kubernetes
- Deep knowledge of IAM, including OAuth2, OpenID, SSO, and MFA integrations (e.g., Twilio, SendGrid)
- Experience decoupling large-scale monoliths and implementing resilient microservices architectures using queues, caching, and fault-tolerant patterns (e.g., Redis fallback, Kubernetes HA)
- Hands-on experience with monitoring, test automation, and CI/CD systems like Prometheus, ELK, and Kubernetes-based pipelines
- Background in cloud platforms (AWS, GCP), infrastructure-as-code (Terraform, CloudFormation), and container orchestration (EKS, GKE)
- Contributor to industry specifications and advocate for open-source tools that enhance software engineering quality
- Demonstrated ability to lead hybrid teams, mentor junior engineers, and drive adoption of architectural best practices
- Understanding of cloud services offered by the chosen platform, including computing, storage, databases, networking, and security
- Experience in Docker, container orchestration technologies like Kubernetes, GKE, or AWS ECS/EKS
- Proficiency in monitoring tools like Prometheus, AWS CloudWatch or Azure Monitor
- Experience with log management systems like ELK Stack, CloudWatch Logs, and GCP Logging
- Experience with Chef/Ansible, Bash, and Python scripting
- Knowledge of some or all of our toolset: GitHub Actions, Grafana, Jenkins, JFrog
- Working experience in Istio is a plus
What the job involves
- Our mission is to provide seamless and secure digital experiences, safeguarding the most personal aspect of our identity: our voice
- Here, you'll be part of a team driven by values of Innovation, Customer Advocacy, Excellence, and Impact. We're not just creating a safer digital landscape by fortifying trust and integrity with those we serve
- Architect, build, and scale application-layer services that support fraud detection, secure identity, and customer trust workflows
- Lead modernization efforts, including migration from monolith to microservices and high-throughput event-driven architectures
- Drive design of authentication, authorization, and MFA systems (SSO, OAuth2, SAML, OpenID), enabling secure user access at scale
- Introduce technical patterns and coding frameworks to improve consistency, maintainability, and developer velocity across teams
- Partner with platform teams to increase service uptime, fault tolerance, and system observability
- Serve as a technical advisor on developer productivity tools, testing frameworks, and infrastructure resilience (e.g., Kubernetes test automation, multi-database replication strategies)
- Mentor engineers across teams, lead design reviews, and guide high-stakes architectural decisions
- Participate in the incident response and on-call rotation to reinforce a culture of operational excellence
- Designing network topologies and architectures to meet the organization’s requirements for scalability, performance, and security
- Designing and implementing redundancy and failover mechanisms to ensure high availability in the cloud
- Configure and troubleshoot Application and Network Load balancers
- Use scripting tools like Python, Ansible, and Bash to automate daily tasks
- Within 30 days, you’ll:
- Be introduced to your team colleagues and added to any standing meetings such as 1:1’s, standups, and weekly touchpoints
- Be onboarded, have accounts created, and access verified
- Begin getting familiar with our different products, services, workflows, deployments, and environments
- Participate in On-call rotation in shadow mode
- Within 60 days, you’ll:
- Participate in on-call rotation and be able to handle 80% of alert and incident first-level responses
- Understand expectations for the team and be able to start planning for development and contributing to projects
- Begin documenting our core infrastructure in Lucid Charts
- Part of the infrastructure project initiative
- Within 90 days, you’ll:
- Provide analysis of core routing between networks with suggested changes
- Lead one of the project initiatives as the primary
- Identify additional areas of improvement in our network stack
Our take
The global fraud detection and prevention market size is expected to grow to $141.75 billion by 2028. There has been increasing investment from key players to develop secure fraud solutions across industries such as BFSI, manufacturing, healthcare and others.
Pindrop is propelling enterprises and consumers toward a voice-driven future by unlocking the value of voice interactions. Interacting with a financial institution, a digital assistant, a video chat, or a smart device can provide access to our unique identities, and open new capabilities in security and intelligence evoked solely from a voice.
Pindrop is a big player in fraud detection and voice authentication, currently delivering voice solutions to 8 of the top 10 banks in the world. Its competitors include iovation, ID Experts, ZIMPERIUM and Telsis Limited.
A 2023 partnership with NTT Data has expanded Pindrop's presence in Japan, capitalising on NTT's knowledge of the Japanese market, whilst 2024 funding will accelerate Pindrop's product development.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 7 rounds)
Apr 2024
$4.3m
LATE VC
Dec 2018
$90m
SERIES D
Total funding: $302.9m
Company benefits
- Paid Parental Leave
- Company holidays
- Unlimited paid time off
- Remote-first culture - including monthly work from home stipends
- Annual professional development and learning budget
- Pick your own Apple MacBook Pro
- Pension scheme
- Medical insurance/Private Health care
- Life Insurance and Critical Illness Insurance
- Flex schedules
- Best in class tools and tech stack
- Fun activities to celebrate our accomplishments as a team
Company HQ
Home Park, Atlanta, GA
Leadership
Vijay Balasubramaniyan
(Co-Founder & CEO)Software engineering experience at multiple companies, including Google and IBM.
Paul Judge
(Co-Founder & Executive Chairman)Also co-founder of Purewire, Inc, Luma, and TechSquare Labs.
Share this job
View 5 more jobs at Pindrop