Site Reliability Engineer, Apple
Apple Services Engineering
Personal technology company
Job no longer available
Personal technology company
1001+ employees
Job no longer available
1001+ employees
Company mission
Apple's mission is to bring the best user experience to its customers through its innovative hardware, software, and services.
Role
Who you are
- Experience with large scale distributed systems, especially ML infrastructure and services including LLMs, Generative AI, and transformers
- Knowledge of core operating system principles, networking fundamentals, and systems management
- Demonstrable fluency in at least one of Java, Python, Swift, Rust or GoLang
- Awareness of key security principles including encryption, keys (types and exchange protocols)
- Understanding of SRE principals including monitoring, alerting, error budgets, fault analysis, and automation
- Strong sense of ownership, with a desire to communicate and collaborate with other engineers and teams
- Ability to succinctly identify and communication technical and architectural problems, while working with partners and their team to iteratively find solutions
- BS degree in computer science or equivalent field with 3+ years of experience
What the job involves
- Apple Services Engineering (ASE) builds and supports the systems that make many of these daily experiences possible
- If you’ve used Apple products, you’ve likely interacted with us
- ICloud Services SRE teams are responsible for the systems and services that directly support those customers and their experiences
- We focus on availability and automation of key services that run iCloud every minute of every day all around the world
- We are looking for an SRE with experience building and supporting machine learning (ML) infrastructure
- You will apply SRE best practices to ensure the availability, reliability, and performance of iCloud’s ML services, and engage with our partners development and product teams to ensure the ML platform is well aligned to delivers on its requirements
- If you love designing and running systems and infrastructure that will delight millions of customers, then this team is for you
- Support and maintain ML services by measuring and monitoring availability, latency, and overall system health
- Deploy and support existing and new ML models and infrastructure
- Provide insights to partner stakeholders through log and telemetry analysis
- Maintaining documentation and automating manual processes where possible
- Be part of an oncall rotation providing hands-on technical expertise during service impacting events
- Collaborate with other engineers on code, infrastructure, and design reviews, and process enhancements
Salary benchmarks
Our take
With a market capitalisation that reached $3 trillion in 2022, Apple is the world's most valuable company. A vertically integrated approach and obsessive focus on the user experience have helped to make Apple one of the most successful companies in the world.
Since taking over at Apple, Tim Cook has been carefully curating the company's reputation as a champion of consumer privacy, trying to set the company apart from others that monetise their users' data.
The company even went as far as to introduce sweeping privacy changes which made it difficult to tailor ads to Apple’s 1bn+ iPhone users. This rocked the $400bn digital ads market, seriously harming the revenue of its bigger rivals in the lucrative industry and forcing them to rebuild their ad infrastructure.
Despite this, the company has been shaken by supply chain issues and moved a considerable amount of its manufacturing from China to India, and increased its Vietnam presence. This is because of multi-pronged production disruption in China, the second largest customer market for Apple, and triggered an estimated 10% revenue drop in the first quarter of 2023.
Steph
Company Specialist at Welcome to the Jungle
Insights
204% employee growth in 12 months
Company
Company benefits
- Everyone has different needs and schedules, and that’s why we offer medical plans that cover both physical and mental healthcare
- In addition, employees have the option to access medical professionals from almost anywhere and get free confidential counselling — virtual or in person
- You could also be eligible for help with fitness-related expenses
- Our medical coverage plans include family-friendly features such as fertility treatments
- Because we know there’s more than one way to bring a new child into your family, we support all kinds of new parents with paid leave and our gradual return-to-work programme
- You also get paid time away if you need to care for an ill family member and free guidance to help you find support for childcare, elderly care, legal referrals and more
- At Apple, we make sure women earn the same as men performing similar work. As part of that effort, your salary history is history — we won’t ask
- Every employee here also has the opportunity to become an Apple shareholder, because all are eligible for stock grants and also a discount when purchasing Apple stock
- To help you prepare for retirement, our pension can help you meet your savings goals. And to help you prepare for the unexpected, you’ll have the security of multiple forms of income protection
- Plan on developing both professionally and personally. Apple University creates classes, seminars and beyond-the-classroom tools that help employees understand Apple’s culture, organisation, values, and role in the world. You can sharpen general business and software skills through online classes
- For more formal education related to advancing your career at Apple, we’ll reimburse you for certain educational expenses, including tuition
- Whether you’re exploring personal pursuits, welcoming a new child or caring for a family member, rest assured that you’ll have paid time away when you need it most
- When you give money to an eligible organisation, we’ll match your donations one-for-one, so your contribution is doubled. And if you choose to donate your time, we’ll contribute US$25 for every hour you volunteer. Whether you donate time or money, Apple will match your contributions up to US$10,000 a year
- Get the world’s best prices on the world’s best products — Apple products. You’ll also get deals on great third-party accessories
- And there are services to help you manage life’s day-to-day tasks: dinner reservations, pet-sitters, shopping, personal travel, financial guidance and more
Company HQ
Cupertino, CA
Leadership
Tim Cook
(CEO, not founder)Joined Apple in 1998 and held various senior roles before being promoted to CEO in 2011. Previously Spent 12 years with IBM, most recently as director of North American Fulfilment, where he led manufacturing and distribution functions for IBM’s Personal Computer Company in North and Latin America
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