Marketing & Business Operations Associate, Wisedocs

• Recently graduated or in your final year of a post-secondary program (any field, though marketing, communications, business, or event management is a plus)
• Highly organized and dependable: you build the list, you work the list, you close the loop
• Energized by events, not stressed by them: you thrive when there are ten things happening at once
• Comfortable owning something from blank page to execution without heavy hand-holding
• Clear communicator across Slack, email, and in person
• Comfortable with Microsoft (excel, word, teams)
• Able to commit to 3 set days per week in-office, plus availability for events (some evenings or weekends with advance notice)
• Strong desire to build a long-term career at Wisedocs, with ambition to grow into Marketing, Business Operations, or a broader operational leadership role over time

Desirable

• Wisedocs ran 17 marketing events in the first half of this year alone. Panels, roundtables, client dinners, off-sites, trade shows. That pace isn't slowing down, and we need someone who can own a significant chunk of it end to end, not just show up and help set up chairs
• This role sits at the intersection of marketing execution and business operations. On event days, you're holding the plan together: venue, vendors, communications, logistics — everything that has to go right for the room to feel effortless. On office days, you're keeping the place running: stocked, organized, and ready
• This is a role for someone early in their career who wants real ownership, fast. We're looking for a proactive self-starter who thrives in a fast-paced environment, understands how events tie back to business goals, and treats each one as part of a larger strategy, not a one-off project
• You'll work directly with the executive and marketing team, and touch enough of the business that growing into a Marketing, Chief of Staff, or Business Operations role is a natural next step
• Own end-to-end logistics for marketing events: venue sourcing and booking, vendor coordination, catering, AV, attendee communications, and on-site execution where local
• Build and maintain event runsheets, timelines, and budgets; track against actuals and flag variances
• Manage RSVPs, guest lists, and follow-up communications before and after each event
• Liaise with the marketing team on event objectives, branding requirements, and post-event reporting
• Own all onsite logistics on event days: room setup and teardown, signage, supplier check-ins, and troubleshooting on the fly so leadership can focus on the room
• Assist with planning and execution of company All Hands: space booking, run-of-show coordination, document and presentation preparation, AV, catering, and day-of logistics
• Identify recurring friction points across events and build repeatable playbooks to reduce ramp-up time on future events
• Run structured post-event debriefs with attending reps using a consistent format: what worked, what didn't, and what to try for next time
• Own event list and lead handoff end to end: source, filter, and route pre-event attendee lists for outreach (working with marketing and revenue ops on enrichment), and ensure Wisedocs reps capture on-site meeting notes that get properly logged and routed to sales for follow-up
• Build and maintain event registration pages (e.g. Luma) and manage attendee registration and communications
• Coordinate travel and accommodations for the event team, ensuring cost-effective, seamless logistics
• Own day-to-day office management: open and prepare the office on your scheduled days, ensure common areas, meeting rooms, and the kitchen are clean, stocked, and ready
• Serve as the primary point of contact for facilities: liaise with building management and vendors on maintenance requests, repairs, access, and service tickets
• Own the snack and beverage program: track inventory, place orders, manage receipts and submit for tracking
• Maintain office supply inventory and reorder before stock runs low
• Manage incoming and outgoing mail, packages, and courier deliveries; route or flag items as needed
• Support onboarding logistics for new hires: desk setup, access cards, welcome kits
• Help the team with light administrative tasks: printing, filing, data entry, scheduling support
• Flag operational gaps and propose process improvements
• Support the executive team in preparing decks, proposals and materials for internal and external presentations
• Support the executive team with event and travel schedules, calendars and coordination

• Round 1 – People & Culture Chat: 20–30 min conversation about your background, goals, and the role
• Between Round 1 & 2 - Take Home Assessment: If you are successful in the first round, our People & Culture team will send you a take home assessment to complete
• Round 2 – Skills & Assessment Review: Present your take home assignment in a panel interview with some of our team members (1hr)
• Round 3 – Meeting with the Leadership Team : A 30-45 minute conversation focused on your experience, your interest in working at Wisedocs, and a discussion around Wisedocs’ mission and impact