Systems Engineer, OwnBackup
4+ days a week in office (Englewood Cliffs, NJ)
Data protection platform
Open for applications
Data protection platform
1001+ employees
Open for applications
4+ days a week in office (Englewood Cliffs, NJ)
1001+ employees
Company mission
To help create a more secure and stress-free cloud-based experience for businesses.
Role
Who you are
- Subject matter knowledge of Okta is a MUST, including complex Okta Workflows
- Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field, or equivalent experience
- Minimum of 3-5 years of hands-on experience managing Okta in medium to large organizations
- A passion and a proven track record for implementing automation and improving work efficiency
- You have experience and are comfortable integrating various APIs
- You love automation and finding efficiencies in existing workflows or business processes
- Salesforce, Azure/AWS experience is a plus
- General understanding of networks is desirable
- Working knowledge of other programming languages/scripting is a plus
- Experience working in a fast-paced startup environment, highly desirable
- Previous support of an organization with global offices, predominantly running Apple hardware and Saas only environments
- Well-versed in MacOS, Google Workspace, Office 365, Atlassian, Okta, Zoom, etc
- Jamf Pro knowledge is a plus
- Ability to lead and manage multiple projects and adjust to shifting priorities as they change
- Firm grasp on IT infrastructure and operational best practices
- Intense focus on quality and on-time delivery
- Project management skills that ensure meeting of all deadlines
- Has the ability to operate with a limited level of direct supervision. Can exercise independence of judgment and autonomy
- People-oriented, customer focused
- Strong written and verbal communication skills
- Effective analytic/diagnostic skills
What the job involves
- Reporting directly to the Infrastructure Manager, the Systems Engineer will be responsible for improving and maintaining an 800+ user environment alongside a Senior Systems Engineer
- Architect, design, and propose solutions related to responsible systems such as Okta, Google Workspace, Slack, etc
- Own and lead IT projects, including the design and deployment of new IT systems and services
- Maximize system performance through monitoring, troubleshooting, and upgrades
- Build automation as needed using scripting languages such as Okta Expression, PowerShell, Python, or Bash
- Architect and update Okta workflows that support business processes
- Improve and maintain account lifecycle automations for a large number of SaaS applications used internally
- Administer and maintain an 900+ user Okta, Google Workspace, Slack, and O365 environment
- Administer and maintain various SaaS applications used by employees globally
- As required, provide hands-on end user support and account creation/management
- Provide Tier 3 escalation support through the ticketing system
- Provide technical guidance and support to junior IT engineers and team members
- Document processes, procedures, and technical playbooks
- Participate in SOC reviews
Our take
The trend towards companies embracing cloud-based services has only exaggerated over the past few years, and now demand is higher than ever for complementary support services like data backup and recovery. OwnBackup is offering precisely this to a market-leading standard, principally to Salesforce customers.
Achieving Unicorn status in 2021, OwnBackup embarked on a series of strategic acquisitions; including Nimmetry, which facilitated expansion into the Indian market; and Merlinx, which added elite data security talent to OwnBackup’s team. With Salesforce commanding a giant share of the SaaS cloud market, the company has locked in to lucrative and expanding market, attracting a well-financed and growing customer base.
OwnBackup has made strides to maintain pole position in the market, such as expanding its leadership team and releasing complimentary offerings to its product suite. The company has not, however, been immune to the larger economy at play, highlighted by cuts to the workforce in 2022. Despite this, the company's strong history of success bodes well for its operations into the future.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 7 rounds)
Aug 2021
$240m
SERIES E
Jan 2021
$167.5m
SERIES D
Total funding: $507.3m
Company benefits
- Medical, dental and vision coverage
- 401(k) savings plan with an employer match of up to 4%
- Unlimited PTO policy
- Stock option grants
- Award-winning onboarding program
- Learning and development platform
- Inclusive, collaborative environment
- At our New Jersey headquarters, perks include a free shuttle service to and from NYC, catered lunches, and an in-office fitness center
Company values
- We take our work seriously but not ourselves.
- Culture is as important as results.
- We care about everything we do .
- We build trust through transparency.
- We’re always driving forward.
Company HQ
Englewood Cliffs, NJ
Articles
Leadership
Ariel Berkman
(Co-founder)Having studied at the University of Illinois, they co-founded Recover Information Technologies, where they spent almost 9 years.
Sam Gutmann
(CEO, not founder)They founded Intronis in 2003 and served as CEO for 7 years. They later became Managing Director at Golden Seeds, and CIO at BassTech International.
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