Director of Product Research & Insights, Tinder
$200-225k
Swipe-based dating app
Be an early applicant
Swipe-based dating app
1001+ employees
Be an early applicant
$200-225k
1001+ employees
Company mission
To power and inspire real connections by making meeting easy and fun for every new generation of singles.
Role
Who you are
- Significant experience leading UX Research and influencing senior decision-making in complex product environments
- Strong judgment across qualitative and mixed methods, with the ability to balance depth and speed
- Proven track record of building and developing high-performing research teams
- Ability to synthesize complex and conflicting inputs into clear, actionable direction
- Exceptional communication and influence across product, design, and leadership
- Comfort operating in ambiguity and defining strategy in evolving environments
What the job involves
- Tinder is at a pivotal moment. We’re building on our swipe-based experience to create more meaningful, real-world connections rooted in trust and authentic self-expression
- This shift requires a deeper, more actionable understanding of human behavior, relationships, and social dynamics. UX Research is central to that transformation
- The Director of UX Research leads the research function at Tinder with direct influence on product direction, company priorities, and long-term bets. You will identify the most important unknowns, synthesize signals across research, data, and customer input, and create conviction around where to go next
- This is not a service role. This is a decision-making function. And this is a rebuild moment—you will define how research operates, where it focuses, and how it drives impact across the company
- Define and drive the UX Research strategy aligned to company priorities, focusing the team on the highest-leverage work
- Identify and close the critical knowledge gaps blocking product and business decisions
- Synthesize inputs across research, data, customer feedback, and cultural signals into clear patterns and perspectives
- Shape product and company direction by influencing roadmaps, defining problems, and building conviction on key bets
- Personally lead high-impact, ambiguous research that informs executive decision-making
- Build, mentor, and scale a high-performing team of researchers
- Establish a simple, scalable operating model that enables continuous understanding of users
- Bring the company closer to users through strong storytelling and direct exposure to real customer experiences
- Tinder sits at the intersection of culture, relationships, and technology. Few products generate as much opinion—or have as much impact on people’s lives
- This role defines how a global company listens, learns, and decides. You will shape not just what we build, but how we understand the humans we build for—and how that understanding drives meaningful, real-world connection
Our take
In today's society, online communication is rapidly replacing face-to-face interaction across various aspects of life, including professional, platonic, and even romantic relationships. Dating apps like Tinder, with their quick sign-ups and swipe-based interface, have revolutionised the way people connect.
Tinder's innovative approach has significantly reduced the social stigma associated with online dating. This, coupled with the global rise of smartphones, has created a strong tailwind for the app. However, Tinder faces new challenges from competitors like Hinge, Bumble, and Thursday, who all capitalise on similar "swipe-based" mechanics, potentially attracting users away from the platform.
To address this, Tinder is actively seeking ways to reinvent its core product. The company is exploring the development of "Tinderverse", a shared virtual reality experience. Additionally, it is testing "Tinder Coins", an in-app currency earned through positive user behavior, allowing access to premium features. These initiatives demonstrate Tinder's commitment to remaining at the forefront of the ever-evolving online dating landscape.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Mind & Body: Take care of yourself with benefits to keep you physically and mentally healthy.
- Company Perks: As winners of Comparably’s 2022 Best Company Perks and Benefits Award, we’re proud to say we provide perks that make a difference
- Life @ Tinder: We support each other— from informal check-ins to snacks + catered lunches at HQ to the flexibility to take time off when you need it
Company HQ
Sunset Strip, West Hollywood, CA
Salary benchmarks
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