Senior CX/UX Designer, Wolters Kluwer

• Has strong visual and interaction design skills, and can untangle complex workflows across multiple enterprise and custom platforms
• Thrives in global, cross-functional collaboration. Balances design craft with pragmatism, moving confidently from concept to delivery
• Brings a structured approach to design documentation, iterations, and system consistency
• Strong proficiency with design/prototyping tools (e.g., Figma, Sketch, Axure, Adobe, InVision)
• Portfolio showcasing end-to-end design projects, ideally across complex platforms or enterprise systems
• Strong self-organisation and attention to detail
• Experience collaborating in agile software teams
• Excellent communication skills with the ability to engage global stakeholders and explain design decisions
• 5 years’ experience in a UI/UX role (or 7+ years in another digital role with transferable skills)
• Ai Prompt Engineering
• Experience evolving or extending design systems

Desirable

• We’re looking for a Mid-Weight Product Designer to join the Global Platform Design Team at a leading fintech company
• Based in the UK and reporting to the Head of Global Platform Design, you’ll play a central role in shaping tools that simplify the work of accountants—and by extension, improve financial experiences for millions of people worldwide
• Your role will be to seamlessly incorporate new features and innovations into our various product platforms
• You’ll work closely with product managers, engineers, other designers, and user researchers to ensure our solutions not only meet but exceed customer needs
• With a strong focus on user-centred design, you’ll help integrate our design ethos into a cohesive, user-friendly experience across multiple systems
• You’ll contribute to design efforts across a diverse ecosystem of platforms, including:
• MyAccount
• Support Portals
• Documentation Management Systems
• AVA
• This list is illustrative, not exhaustive, and will evolve as we continue our consolidation and digital transformation journey
• Lead design for new features and workflows across S.T.E.P MyAccount, Support Portals, Sitecore, and AVA
• Ensure consistent, cohesive design across platforms by applying and extending our design system
• Collaborate with the Global Platform Design Team, product managers, engineers, and user researchers to deliver user-centred solutions
• Conduct usability testing, analyse findings, and incorporate insights into design iterations
• Optimise responsive experiences across web and mobile
• Produce polished prototypes, specifications, and documentation for smooth developer handover
• Support the organisation’s digital transformation efforts, helping consolidate systems into a more unified client experience