Vice President of Customer Success Management, Alteryx
$330-350k
+ Target annual bonus of 35% of base salary, based on individual and company performance
Office located in Irvine, CA
Analytics & data science automation
Be an early applicant
Analytics & data science automation
1001+ employees
Be an early applicant
$330-350k
+ Target annual bonus of 35% of base salary, based on individual and company performance
Office located in Irvine, CA
1001+ employees
Company mission
To put data and AI to work for the Intelligent Enterprise.
Role
Who you are
- This role requires a builder, operator, and leader of leaders. You lead with ownership, operate with a strong bias for action, and use data to guide decisions
- Proven track record of owning and delivering retention and expansion outcomes in a high-growth SaaS environment
- Demonstrated success building and developing strong leaders and scalable organizations
- Hands-on, operator mindset with the ability to engage directly in high-stakes customer and business situations
- Strong bias for action with comfort making decisions in ambiguity and driving execution without waiting for consensus
- Experience leading proactive, data-driven account strategies that anticipate customer needs and drive growth
- Ability to set a high-performance bar and hold teams accountable to measurable outcomes
- Exceptional executive presence with experience influencing C-level stakeholders
- 10+ years of experience in software, ideally within data, analytics, or platform-based solutions
- Deep customer-centric mindset paired with a strong commercial and outcomes-oriented approach
- Strong cross-functional leadership with a One Alteryx mindset
- Analytical rigor with a track record of using data to inform strategy and execution
- Experience leading global teams across multiple regions
- Technical acumen to effectively articulate the value of Alteryx solutions
- Bachelor’s degree or equivalent experience required
- This position involves access to software/technology that is subject to U.S. export controls. Any job offer made will be contingent upon the applicant’s capacity to serve in compliance with U.S. export controls
- Find yourself checking a lot of these boxes but doubting whether you should apply? At Alteryx, we support a growth mindset for our associates through all stages of their careers. If you meet some of the requirements and you share our values, we encourage you to apply
What the job involves
- We are seeking a decisive, hands-on VP of Customer Success Management to lead and scale our global Customer Success organization—ensuring our customers realize meaningful, measurable value from the Alteryx platform
- As VP of Customer Success Management, you are accountable for customer value, retention, and expansion at scale
- Reporting to: Chief Customer Officer
- You will lead a global organization of Customer Success Managers across all segments’, ensuring Alteryx is embedded in our customers’ most critical workflows and delivering tangible business impact
- You are deeply engaged in the business—stepping into critical moments, developing your leadership bench, and driving execution with clarity and urgency
- You anticipate what’s next. You proactively shape account strategy, identify risk before it materializes, and position teams to capture growth opportunities
- You create an environment where teams are empowered to act decisively prioritizing outcomes, continuous improvement, and customer impact over process and consensus
- Develop Leaders and Scale Impact:
- Build, coach, and elevate a high-performing leadership bench. Invest deeply in developing frontline managers and future leaders, ensuring the organization scales through strong, accountable leadership at every level
- Lead with Ownership and Proximity (Player-Coach):
- Stay close to the business and the customer. Engage directly in strategic accounts, high-risk renewals, and complex customer scenarios, modeling accountability, urgency, and excellence in execution
- Own Customer Value, Retention, and Growth:
- Drive measurable outcomes across retention, expansion, and customer lifetime value. Ensure teams are focused on delivering real business impact, not just activity or adoption
- Proactively Shape Customer Strategy:
- Lead a forward-looking, data-driven approach to account management—anticipating customer needs, identifying risks early, and unlocking new growth opportunities across the customer base
- Create a Culture of Ownership, Speed, and Innovation:
- Foster an environment where teams are empowered to make decisions and move quickly. Encourage thoughtful risk-taking and a “seek forgiveness, not permission” mindset when it accelerates customer outcomes and business impact
- Operate as One Alteryx:
- Drive strong cross-functional alignment across Sales, Product, Marketing, Support, and Operations. Break down silos and ensure customer insights directly inform company strategy and priorities
- Drive Operational Excellence Through Data:
- Run the business with rigor and transparency. Leverage metrics such as NPS, CSAT, retention, and expansion to inform decisions, identify gaps, and hold teams accountable to results
- Build and Scale a High-Performance Organization:
- Attract, develop, and retain top talent. Set a high bar for performance, address underperformance decisively, and build a culture of continuous improvement
- Executive Customer Engagement and Advocacy:
- Serve as a trusted advisor to senior customer stakeholders. Represent Alteryx with credibility in executive engagements, ensuring the voice of the customer is clearly represented and acted upon
Our take
Alteryx brings a suite of tools to automate data driven processes on a large scale, massively speeding up data based procedures. The system also uses AI to analyse data and provide insights to enable rapid decision making.
What Alteryx does differently from other data science tool developers is focus on the accessibility of its software, taking a low code/no code approach. This allows for greater collaboration between people with differing skill sets, speeding up processes for its users.
The business has made some strategic partnerships over time, most notably with Snowflake and Blue Prism. And with AI becoming more, Alteryx is projected to make major inroads in its market as more companies turn to automated solutions for data analysis.
Steph
Company Specialist at Welcome to the Jungle
Insights
51% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Oct 2015
$85m
SERIES C
Oct 2014
$60m
SERIES B
Total funding: $217m
Company HQ
Irvine Business Complex, Irvine, CA
Leadership
Dean Stoecker
(Executive Chairman)Dean began his career as a Sales Manager at D&B and Strategic Mapping for 6 years, before working as CEO of SRC for 13 years. In 1997, he co-founded Alteryx, serving as CEO from 2010, and has been Executive Chairman since 2020.
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