Senior Principal Inbound Product Manager, ServiceNow
Kubernetes Fabric
$181.1-316.9k
Salary applicable to Bay Area applicants only. Plus equity (when applicable) & variable/incentive compensation
Cloud-based digital workflows for enterprises
Job no longer available
Cloud-based digital workflows for enterprises
1001+ employees
Job no longer available
$181.1-316.9k
Salary applicable to Bay Area applicants only. Plus equity (when applicable) & variable/incentive compensation
1001+ employees
Company mission
To transform IT to revolutionise the enterprise.
Role
Who you are
- We are looking for an experienced and deeply technical Product Manager who is passionate about providing a world-class Kubernetes environment
- 12+ years of Product Management experience or equivalent in a technical role
- Experience building and operating enterprise-class services as part of a highly scalable platform
- Domain expertise in Kubernetes and the supporting ecosystem of tools and open-source technologies
- A strategic mindset to define product vision and strategy that delivers strong customer value and produces business outcomes
- Strong prioritization skills that are data-driven and based on market needs
- Demonstrated experience owning an actionable product roadmap and driving execution
- Ability to inspire and align engineering teams to deliver exceptional experiences
- Technical savvy and experience working with developers and architects to build scalable and highly reliable services that are part of a larger platform
- Business savvy with a track record of delivering impactful business outcomes
- Bonus: experience running services in regulated markets that require stringent compliance and certifications such as FedRAMP
What the job involves
- This team is part of the foundation of the NOW platform and includes databases, data services, and highly scalable platform services
- You will be the Product lead for the Kubernetes Fabric that internal teams can deploy and operate their container-based workloads on
- This Kubernetes Fabric runs within the ServiceNow managed cloud and public clouds to serve the needs of commercial and regulated industries
- This role is highly collaborative, working with product managers, internal customers, and experienced engineers to build high quality services and provide expert guidance to teams that are moving to container-based deployments
- Serve your primary customers who are internal ServiceNow teams deploying container-based services and applications
- Collaborate closely with ServiceNow business units to understand their needs and power their new products and capabilities deployed on the Kubernetes Fabric
- Evangelize the Kubernetes Fabric capabilities to drive awareness, enablement, and adoption
- Create exceptional developer and operations experiences that allow teams to successfully deploy and support their workloads
- Become a domain expert by understanding the latest industry trends, open-source technologies, and market analysis to define product requirements that map to clear customer value
- Establish the vision and product strategy for a highly visible, mission critical new Kubernetes Fabric
- Work across product and engineering teams to establish common usage patterns and provide enablement
- Manage various stakeholders and communicate product priorities and build consensus
- Work with cross-functional teams to execute on the product roadmap and manage dependencies
- Assume leadership responsibilities as an accountable owner who is committed to the outcome regardless of the role or organizational boundaries
- Own the vision and product strategy for a new set of services that are the future of the ServiceNow platform
- Help define and drive the future of platform shared services, including deployment topologies, commercial aspects, and cost to serve considerations
- Be part of a high-performing Product team that is accountable, empowered, and works together to deliver outcomes that matter
- Influence other product teams by being the expert in your domain
Our take
ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations, transforming old, manual ways of working into modern digital workflows. The company was founded in 2004 with a vision to build a cloud-based platform that would enable regular people to route work effectively through the enterprise.
Much as Salesforce enables a company to manage its external clients by keeping a record of all contacts and interactions, ServiceNow promises an internal system to meet the needs of employees. It has succeeded in claiming half the market, setting itself apart from legacy IT service-management software players like BMC Software, Hewlett Packard Enterprise, Cherwell Software and CA Technologies.
The company's success comes from two product traits: simplicity and customisability. ServiceNow's IT tools don't require the IT department to set them up. Once running, they offer a single collection centre for requests, data points and checklists, all of which can in turn be analysed by algorithms to predict needs, flag concerns and measure efficiency.
The company has more than 7500 customers, including 80% of the Fortune 500 list of the United States' largest corporations. ServiceNow now looks to increase its revenue threefold in upcoming years and has entered into a 5-year partnership plan with Visa, beginning with the launch of a Visa-integrated dispute resolution solution for issuers. The company is prioritising organic growth over mergers and acquisitions, with a target revenue of $15 billion, something which its Visa partnership will no doubt aid in achieving.
Freddie
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Mar 2012
$11m
GROWTH EQUITY VC
Feb 2012
$17.9m
GROWTH EQUITY VC
Total funding: $83.8m
Company benefits
- Commuter benefits
- Annual learning stipends
- Work from home opportunities
- Generous family leave
- Matched donations
- Flexible PTO
- 401(k) matching
- Paid volunteer time
Company HQ
Santa Clara, CA
Leadership
Fred Luddy
(Founder & Chairman Of The Board)Previously Software Developer at Amdahl Corporation for 4 years and CTO at Peregrine Systems for 13 years.
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